Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Check this out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Space saver Energy saver Easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Washerdryercombo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Love the color. Self explanatory without reading user guide.
I would recommend this to a friend Amazing LG brand
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer and dryer ever get yours 100% guaranteed
I would recommend this to a friendElevated washer/dryer tower
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operating this is a bit complicated, simply because I’m technically challenged. Having said that, It’s very i intrusive and looks more like a fridge than a laundry tower. So far so good…
I would recommend this to a friend- Pros mentioned:Ease of use
Thumbs up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.east to use. i like the color. wife like the new features.
I would recommend this to a friend - Pros mentioned:Size
Easy to use, works great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is an all in one and is perfect for the limited space we put it in.
I would recommend this to a friend Damage During Installation
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is great for washing and the dryer is sub par. I’ve had the LG tower installed and the duct damaged during the installation. Since then I have 3 technicians come out to attempt to fix an issue with the dryer duct without any avail. I am now told I have to pay for the next visit. Long story short if the installation is without issue maybe things will be okay. If not, Best Buy may not be able to fix it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tierra. We appreciate you sharing your experience with the LG wash Tower (WKEX200HBA) model. We understand how challenging it can be to deal with installation issues and subsequent service attempts, especially when the dryer is not performing as expected. We strive to provide reliable, high-quality products that exceed our customer's needs. For duct damage and repair concerns, please reach out to Best Buy's customer service to address the situation, especially regarding the cost of future service visits. Explain the issues with the damaged duct and the previous repair attempts to seek a resolution. If you require further assistance with the dryer or have additional questions, feel free to reach out to us on social media @LGUSSupport. We're here to support you and ensure your appliances are functioning properly. ^Juvy
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with this washer and dryer!! We purchased this set a little over a month ago. We have a small home, so we needed stackable. I don’t think anyone would be disappointed with this set! My wife is short, so having controls in center instead of at the top makes it very convenient!!
I would recommend this to a friendMachine is great Delivery was awful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine. The delivery team was awful. They literally brought the machine in the house and left. The Geek Squad guy, Carlos, who came to install the machine since the delivery team failed to do so, was fabulous.
I would recommend this to a friendSo happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Initially was not even considering a stacked washer and dryer but have been very pleasantly surprised with how much I do like it.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient washer and dryer combi. Looks fabulous!
I would recommend this to a friend LG Wash Tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wash tower. I can reach the control center now because it is in the middle instead of way at the top for the dryer.
I would recommend this to a friendAs advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised. It’s a little sensitive when it comes to dryer vent. But I guess that’s a good thing. The shorter the distance and avoid bends and turns as much as possible.
I would recommend this to a friendMrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Wish an instruction manual came with it. I don’t like having to go online for simple answers. I didn’t think I’d like a front load washer, but I’m getting used to it. I make sure to wipe down the gaskets and leave the door open after use, so it will air dry and not develop a smell.
I would recommend this to a friend- Pros mentioned:Size
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and the size helps to let me have more room in my laundry room.
I would recommend this to a friend - Pros mentioned:Overall performance
LG washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Machine works great and looks good.
I would recommend this to a friend - Pros mentioned:Ease of use
Appliances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliances very easy to use And very affordable
I would recommend this to a friend Not a fan and will go back to Whirlpool
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have stuck to my word when I stated I don’t want an LG. I let the sales guy talk me into LG saying they have the highest ratings. There are features(soaking, spin/rinse only, etc) my Whirlpool had that the LG is missing. The washer often become unbalanced struggling handling loads I have been washing together for years. The washer and dryer have more presetting than giving the freedom to set each one as you please. The bottoms are the screen are not easy to push when wanting the extra settings or to clean the washer. I do like the dryer more than the washer. I was changing my W/D area and was looking at stacking option due to needing more room for my new water heater. Because I dislike the tower so much, I know I won’t have it long. I have given it 8mths. Once it paid off, this tower will probably barely be 2yrs old when I go and buy a Whirlpool like I initially wanted.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Crystal. Thank you for sharing your experience with us. We understand your concern about the LG Wash Tower (WKE100HWA) model, especially with the missing features you appreciated in your previous Whirlpool model and the challenges with the washer becoming unbalanced. We also appreciate your feedback regarding the preset settings and the difficulty with the controls. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
As a first step, we recommend ensuring the washer is level, as an unbalanced machine can affect both performance and cycle times. You may want to check if the load size is evenly distributed to help the washer perform better. Additionally, the washer has a "Spin Only" cycle that can help with balancing smaller or delicate loads. For more help, you may visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with troubleshooting and exploring options to improve your washing experience. We’re committed to making sure you're fully supported and helping you get the best out of your LG washer. ^Juvy
- Pros mentioned:Noise level
Laundry days
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and love the quick wash option. Song plays and inside unit lights up when finished. Very cute to hear.
I would recommend this to a friend LG Tower is GREAT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love LOVE my LG Washer Drier Tower!! Best purchase I’ve made in a ling time!! Binus… it’s a fun green color♥️
I would recommend this to a friend