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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,747 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Works great and they look nice ………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine. Works very well! Touch screen and has loads of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to purchase the old fashion staged washer dryer and I saw this LG nice looking machine with the same size. The shipping and installation was also great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a fantastic space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had limited space for a washer and dryer this item fit in their closet. The LG is the Best Value for the $ much better than other stackable ventless models. Controls are conveniently located. BEST BUY Total tech free delivery and installation. Best Value

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great side by side replacement setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Only the placement off water intake could be rethought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer can be a bit noisy, but not 100% sure if it’s because of the tight space that it’s in. The dryer is awesome so far so keeping my fingers crossed…very quite and smart drying works perfectly. Haven’t been able to connect it to my wifi network, but again it’s in a tight spot and I can’t get it out in order to take the necessary steps to get it connected.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 3 out of 5 stars

    LG Laundry Center Tower

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this in store at best buy. Upon using it after two months, during the wash cycle a loud banging noise can be heard. The noise sounds like a hammer hitting something hard and hollow. It is not pleasant. Although it takes up little space, I would not recommend this tower.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it washes the clothes great and it comes out clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Homowner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy! Works well. Set up crew was nice - professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should have thought of this years ago! Looks as great as it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG stacking washer/dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far but this unit needs 30 amps to run dryer. I had a 20amp breaker. After so many consultations with sales people includung coming to home it was never mentioned. Had to guess when dryer kept shutting off

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer & Dryers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer & dryer unit was ok; I had all sorts of problems trying to get both sets installed. The installation company and Best Buy have very bad communication it literally took over a month to get two units installed. Sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 10 months ago and it’s in great shape. It was a bit expensive but I think it was worth the investment. At least for now because I hope it doesn’t break within urbe next 3-4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer dryer combo works great. I am enjoying it a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent washer/dryer combination. Seems well built, no issues thus far. Fit into a small footprint in a rental house that separate front loaders with a stacking kit would not fit. Check for a fit, this one fits well and functions as a single unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, east to install. Center controls are easy to reach and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the stackable washer and dryer except for one small problem. When I have to take the laundered clothing out of the washer I have to almost get down on my knees to reach in to take out clothes. I may have to get a small stool to sit on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clothes won’t get as dry as I’d like because it’s got this smart sensor setting. Kind of perpetually annoying. Otherwise great machine, esp given my space requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer and dryer has been easy install and has been working fine ever since even has Wi-Fi capability, which is pretty nice to check from Phone how much longer the cycles have

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    LG washtower fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Much quieter than expected. Great for small laundry space.

    I would recommend this to a friend