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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,747 reviews
  • Rated 5 out of 5 stars

    Took some getting used to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going from a regular old washer/dryer to a smart one took some getting used to, but once I got the hang of it I love it! My husband says our clothes actually feel cleaner now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and looks great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is beautiful. It is not that loud and has many options for different kinds of washes. It can be a bit tricky at first figuring out the different settings, but otherwise its pretty straightforward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one unit. I am nervous if one component breaks is the whole thing garbage? I love the functionality. When I set a special function on the washer the dryer does a good job at predicting what I want as a setting there too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I struck out darn it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive tower but each delivery attempt had dents on sides of units that might have impacted the internal rotating drums - after 3 tries, i got a refund and ordered a stackable set - i still think the tower is attractive - others have had no problems ... what else can i say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and it works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this for a couple of weeks but I love it!!! We moved and have a very small laundry room so we ordered this stackable. I love that the buttons are in the middle. I love the 15 min wash cycle. I love the normal cycle that only takes 30 min. Looks beautiful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stackable. More than I expected. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of LG Tower Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service from the sales person to delivery & install. Excellent service on all dides of the transaction. We are so pleased with the LG tower unit. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service, hearty recommendation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super impressed with Best Buy. My first appliance purchase was the LG Washtower. Two very nice gents, Ken & Mike, arrived right on time, and from start to finish was only 20 mins! They helpfully unboxed everything & took debris away. This was a smooth, efficient process. Well done! Best Buy you’re doing it right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer and dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and simple to use. Nice being all in one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet great machine washing and drying isnt a chore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good look and works great. Quiet and washes well. Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tower Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. It does take getting used to after my old conventional set. It is very efficient, uses way less water. Also it washes and dries much faster then the old conventional set did. We had them deliver and the guys did a superb job setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Top Bottom washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use. Delivery was great and the gentleman was very knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s perfect it’s futuristic and I know it will last a lifetime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a good, compact unit that does the job.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good, compact unit that does the job. Only real issue is constant D90-D95 error codes on the drying due to bends in the vent neck which are unavoidable. Think about that before you make the purchase as you might have to repipe the vent in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg wash tower

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. I love the fact that’s it’s 1 solid unit. Not 2 units stacked on top of each other. The lg wash app is extremely helpful as well to let me know when the wash/dry cycle is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space saver with excellent quality and service.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very cool 1 piece stackable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Looks beautiful. Fits perfect. So cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size of this all in one. It's easy to move clothes to the dryer. cons - the standard settings are not all easy to make changes to, especially on the dryer and the capacity of the washer seems less that the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set!!!! Wish I would have purchased it years ago. Clothes come out so clean and it washes and dries very quickly. No complaints!

    I would recommend this to a friend