Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 6511283
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.
This summary was generated by AI based on customer reviews.
Sweet Wash Tower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been a wonderful product, relatively quit, lots of settings, easily connected up with app, looks great and I got it for a great price of only $ 2,000.00 on sale with free shipping. The delivery guys were awesome and I would totally recommend this product.
I would recommend this to a friendLOVE LG WASHTOWER
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the WashTower! The reason I bought it was the fast wash cycle, 15 minutes and works perfect. Installation was very efficient.
I would recommend this to a friend- Pros mentioned:Overall performance
No to the tower, customer service excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit looked nice. Brought it home hooked it up. It ran well until it got to the spin cycle. Then it was violently shaking. I tried to rebalance the tower. But to no avail. And for some reason the dry did not get hot and did not dry like it should. I went back to Best Buy where I purchased the tower. The manager Sultan was awesome. I showed the video to him. He said that it should not do that. He gave me a few options. I chose to purchase a different set all together. So ultimately I was unhappy with the washer/dryer tower. But the customer service was excellent.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Christine. We are sorry to hear that you had a negative experience with your LG washer/dryer tower. It is never our intention to provide our customers with a product that does not meet their expectations. We appreciate your feedback and are glad to hear that the customer service you received was excellent. If you have further concerns about the LG products, you can reach us out via Facebook or X (Twitter) using @LGUSSupport, and we'll be more than happy to help you. ^Dan
- Pros mentioned:Ease of use
Washer dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this washer dryer high quality and easy to use
I would recommend this to a friend LOVE our LG washer & dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE our LG washer & dryer! Took a minute to get used to the low washer but it’s a great machine - perfectly sized & clothes dry very quickly! Only wish was more cycles on the machine instead of the app.
I would recommend this to a friend- Pros mentioned:Ease of use
Beat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good and quite quick easy to use and maintain free
I would recommend this to a friend - Pros mentioned:Size
LG ThinQ
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the LG ThinQ washtower, it fit perfect.
No, I would not recommend this to a friend Beautiful and functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Looks beautiful and cleans and dries awesome. Still figuring out all the extra settings, but normal and delicate work great.
I would recommend this to a friendSatisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation wentvery smoothly of my LG Laundry Tower. There was a small dent in the side which the installer pointed out to me.I was able to get a small rebate for that but it does not interfere with the oportation of the laundry tower.
I would recommend this to a frienddamaged very time
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unit is fine... but delivered 3 times and every time with damage. from HUGE bashed in sides to smaller dents. it is terrible that I still can't have one that looks like the one in the store! It works fine, but still has dents
I would recommend this to a friend- Pros mentioned:Noise level
Does what washers do
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far though all the online options can be weird to navigate. Did have it installed by Best Buy. It ruined a load of clothes because of some weird rubber smell that has yet to repeat or reveal its origin. Like the wash options and it is fairly quiet.
No, I would not recommend this to a friend This thing is smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the dryer knows exactly which setting it needs to be on based on what settings I selected for the wash cycle, and getting alerts on the phone when it's done really help me not forget about my laundry!
I would recommend this to a friendBetter ergo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much more convenient than typical stacked front load laundry units. Both doors opening the same direction and the washer and dryer controls being in the center are definitely worth it.
I would recommend this to a friendNot happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second unit that we have owned. We gifted our first set to a young guy that worked for us when he purchased a new home, it was not quite 2 yrs old. Stopped at Best Buy and ordered another one, it came with the dryer damaged, I asked for another one. It was delivered, several weeks ago it started leaking out of the back corner while spinning. Called LG, had an absolutely horrid time making them understand we needed a service call, finally after speaking to 3 different people, a service call was set up. Service came and it was checked out, we were told that it had to do with a plug in the washer being like an overflow. We we still have water on a new floor every 3 or 4 loads. I loved my first wash tower, but am extremely UNHAPPY with the second one.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Paul. Thank you for sharing your experience with the LG Wash Tower (WKE100HWA) model. We understand your concern about the ongoing issues, especially after having a positive experience with the first unit. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For the leaking issue, it sounds like there might still be an issue with the plumbing or drainage system that wasn't fully addressed during the service call. We recommend checking the drain hose for any potential blockages and verifying that the washer is level to ensure it’s draining correctly. Additionally, if the leak is happening during the spin cycle, it might be worth checking the hose connections to ensure they are tight and secure. To obtain more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking---1431986512448.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any additional solutions. We truly value your loyalty to LG and want to resolve this issue for you. ^Juvy
washer dryer combo unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far very pleased with this w/d combo-especially the size of the drums and clothing capacity- wow. Double-check your space- deeper than average for stacking set. It comes right to the front door of our closet-and tall too-I have to say,
I would recommend this to a friendLove it!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with my new space saver washer and dryer.
I would recommend this to a friend- Pros mentioned:Ease of use
LG Washtower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG WashTower! Ease of use is the best!
I would recommend this to a friend Super energy saver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty effective and washing as clean as possible My wife and love it.
I would recommend this to a friendLG smart front load washer and electric dryer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer and dryer!!! I love that its energy star. My electric and water bills are reflecting less water and energy use.
I would recommend this to a friend- Pros mentioned:Ease of use
Washer/dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to use. Clothing and sheets smell and look good
I would recommend this to a friend