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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 2747 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,747 reviews
  • Rated 5 out of 5 stars

    Perfect washtower

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m someone who loves “toys”. Never thought a washer/dryer would be one. Not only does washer & dryer talk to each other (dryer knows what option you used in washer) and both can text when they are finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this unit for 9 months now and haven’t experienced any issues. It’s a beautiful washer/dryer combo. Best on the market. Would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer combo is good the insulation was not good. they put a hole in my door and door frame and scratch my floor. I have not hear from the claims department. so where do I stand? I am leaving for the South and need this taken car of NOW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer/dryer. It works so good. Better then any washer/dryer that I've ever used. One downfall is you should be able to connect it do a phone or mobile device and I cannot get it to connect to any device to the app. But otherwise no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tower-Nice Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. One drawback is Dryer having issue and clothes are not getting dried.We saw D90 error, tried calling Geek Squad but no one answered my call even after 30 minutes.Tried multiple times reaching Greek Squad. Finally, fixed this issue with local handyman and later we love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. Easy to use. Doesn’t take long for a single wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every spin!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best prestacked units I have ever used. The delivery was amazing and the service was great - one of the best washers and dryers ever purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So in love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had horrible luck with front loaders in the past. But this new model is so nice! The only con is you need to either put on a pedestal or be less that 5' tall for the washer. We are having a 12" pedestal made, with will also serve as a step stool for the dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product does what it's supposed to do love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Money Spend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got delivered on time. Excellent investment well money spend. The dryer light up inside when it's done drying, also both dryer and washer makes tones when it done. I love it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's that good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer dryer combo, using the LG app I receive notifications when it's done so I can do other stuff while washing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive design and awaiting to be installed and run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement to the huge front load washer/dryer I had prior with most of the same features. I will say the rubber seal(?) on the washer is much easier to clean & dry then my former unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Tower if Necessary!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our stacked LG washer tower, and the installers were prompt, professional, efficient. Would love side by sides, but our space won't allow. This is the best alternative we could find, and are really happy with the selection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s is a good buy for my home it’s a very good washing machine and dryer we love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stackable system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleek operation with the controls in the middle since we have to have stacked washer and dryer in our house. The steam fresh is a great feature for quick touch ups. Love the WIFI connection and notifications.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product, Matthew. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Rated 5 out of 5 stars

    Newest LG pre-stacked washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Cleans and drys clothes according to the node selected. Have not used the steam clean option with the dryer yet, but assume it would work as intended (need to purchase a separate kit for this option).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who Knew?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this LG Wash/Dry Tower, I had no idea how much I would use the steam in dryer. Love, love, love my new washer & dryer!! Use the dryer steam fresh cycle almost daily!! Great benefit!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer dryer! Easy to use! Very quick!

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 1 out of 5 stars

    Best Buy logistics is the worst!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea if this unit is any good, but, this review is about the Logistics team at Best Buy. After knowing we needed a 4 man team to get this installed, Best Buy continues to send 2 men. We've had the unit sitting in our garage for two weeks now. Even though the delivery team has requested that we need 4 people multiple times, I've made personal calls several times, they still can't get it right. We have confirmed each time the day before and they still show up with a 2 man team every time. This will be our 4th attempt at getting it right and another week to wait it out. This is ridiculous! I've really never seen anything like this. Stay away from Best Buy if you need installation.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG