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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2680 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,679 reviews
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and of very good quality. I loved it. Thank you. Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surpasses expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer. It’s so Sleek and low profile and it fits in small spaces perfectly with out having to sacrifice the load sizes. The nice thing is you have wayyy more options for wash and dry cycles on the app so if you’re not seeing what you’re looking for I really recommend taking that extra step (ex: delay wash can only be set in app). The only learning curve is that you really do need to hold your finger over the touch screen for three seconds to change settings on the interface. It’s where I got hung up on the most- but this ensures you don’t accidentally bump other buttons and turn them on. We are thrilled with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Love my new washer/dryer stack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was great, everything needed was included and the washer/dryer is beautiful and works great. They’re quiet too. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, still running after 2 years with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer/dryer tower = Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, laundry is agitated beautifully, everything is much cleaner and materials are softer without using softeners. Dryer does a terrific job in less time than my previous machine. Very happy so far. I have small laundry closet, stack only option, love the controls at middle height of unit.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that you're loving the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green, model WKEX200HGA. The LG WashTower is designed with advanced technology and built-in intelligence, providing efficient and effective washing and drying results. Surely, this LG WashTower is a great, innovative product that makes your washing experience as easy as possible. Thank you for choosing LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be happy to accommodate you! `Chris LG

  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    No complaints!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet efficient and fit in our old condo nook. It looks great too and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a compact machine that has great interior space. Easy to use and stylish.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Awesome! We’re glad you loved the LG Front Load Washer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very quiet, clean the clothes well. Girst tome purchasing a washer and dryer from Best Buy. The delivery was quick and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space saving without the sacrifice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I finally got my nondamaged unit after the 3rd try and 6 weeks later…I love it! Great space saving without tub size sacrifice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stylish and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this washer/dryer combo! It is sleek, stylish, and amazingly quiet. Most importantly, the clothes come out fresh and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG Washer/Dryer Thin Q.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m throughly pleased with my purchase but I must say the geek squad was 5 stars as well. They were incredibly careful to place it without any problems but then took 15 minutes to run through operation of my unit. This is a high tech machine using Wi-Fi technology. It was a bit of a bear (for me) to connect as washer is independent of dryer but one connected it’s a charm. Love it!!! I love the inside lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves space, works great and was very easy to self install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 3 out of 5 stars

    Fits good in compact location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of sound but works great and fits in compact places. Ease of access to the digital board is great for people who are short.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this deliver recently and I Love the clean style and size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great we now have room in our small space for shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the stackable washer and dryer with, the Wi-Fi you know when the washer and dryer is done ,you don't have to keep getting, Up and looking when the washer and dryer is done, it works even if you're not at home it automatically let you know on your cell phone, by using the app,she loves that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient not complicated at all. Only has been 2 months. So far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastico!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer dryer Combo! Super heavy so if you need to take this bad boy upstairs I recommend professional help!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice set does the job and looks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact set, and controls that the wife can reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set, washes and dries really well. Couldn't be happier.

    I would recommend this to a friend
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