Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2680 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,679 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Heaven

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast effluent lowered power and water bills everything super clean and it’s super quiet!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stackable Washer and Dryer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient. I live that it is a stackabke but large capacity. So gar very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not overly impressed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be average in appearance. The description available online for consumers and sellers is less than complete. The additional 110 plug was not mentioned. The ability to reposition the dryer discharge is not described and is still not known if it is possible to vent from the side, as I requested from my in home sales representative. The unit is quiet when operating and seems adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer combo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets my expectations, this change saves me time, I love being able to do several tasks at the same time as I wash. The best of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super machine in a compact space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was 7 weeks after we ordered but worth the wait. The LG Washtower does everything wash/dry separates do in half the space. The washer is 4.5 cubic feet so we can wash our king bedding in one load. It's wi-fi capability let's us customize the cycles from our phones. We had a Kenmore/WP stack before and this is soooo much better.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Laundry system for tight spaces.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out perfectly in our 1/2 bath. Plus we love the ThinQ notices sent to our phones when the loads are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent super modern equipment we are very happy for this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Where has this been all my life?

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with the wash tower. Saved me a TON of space in my laundry room and has the capacity of my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my washer and dryer tower. The smart remote feature is amazing. Highly recommended. The delivery and installation was good also, the guys were so nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome machines doesnt take up much space and still cleans same amount of clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great investment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that controls are in middle. Sleek and modern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As functional as it is beautiful!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most beautiful washer/drier I have ever owned, and its does a fantastic job at getting my families clothes cleaned! When you only have space for stacked machines, but you're too short to reach the controls on a traditional stacked front loader, this is absolutely the machine for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great space saver!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Takes up barely any space in my small home and it is a great set up! I have 600 sq ft!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly amazing!!! Very convenient , easy to use for the entire family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Placement is important

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , but you hVe to be prepared to know if you do not have dryer level vent in your house it will stick out 1 ft from the wall, installers said that was " the best they could do"..so i will now figure out a shelving system to hide the gap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry is Fun

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually get excited to do laundry with this machine. I love how the controls are easy to access right in the middle, since my small laundry space necessitates a stacked setup and I’m 5’7”. I also love that it connects/communicates with other smart devices you select, and sends a notification to your smartphone when a cycle is finished. My clothes come out looking and smelling great. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AS PRETTY AS A PIECE OF WALL ART

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is as beautiful as it looks in the picture. The height and width was perfect for my small laundry room. The dryer has hole option on the either side offering alternative to where the dryer vent exits from the machine. There is A LOT of hoses coming from the back of the unit - WARNING the unit needs 6 inches plus from a wall. It will not push back as far as I thought. The controls are flush with the unit similar to electric stove top...You can not feel the controls which I like. I DID NOT LIKE THE DELIVERY SERVICE THAT WAS USED BY BEST BUY - THERE WAS AN ENGLISH BARRIER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG wash tower

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it does what I needed it to do with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite , easy to load- unload Washing clean good washing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for shedding pet owners.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not a bad washer and dryer combo. It’s silent and works well but I would NOT recommend to anyone who have pets that shed a lot. It does a very bad job at removing pet hair from your clothes. My old speed Queen dryer did a good job with lint and pet hair and this one doesn’t. I even lint rolled my clothes before put them in. When I open the lint tray there’s barely any lint in there. My old dryer is have a lot of lint after each use and my clothes came out nice.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

Sponsored