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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2746 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,746 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very quiet, clean the clothes well. Girst tome purchasing a washer and dryer from Best Buy. The delivery was quick and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 3 out of 5 stars

    Fits good in compact location

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes lot of sound but works great and fits in compact places. Ease of access to the digital board is great for people who are short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG Washer/Dryer Thin Q.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m throughly pleased with my purchase but I must say the geek squad was 5 stars as well. They were incredibly careful to place it without any problems but then took 15 minutes to run through operation of my unit. This is a high tech machine using Wi-Fi technology. It was a bit of a bear (for me) to connect as washer is independent of dryer but one connected it’s a charm. Love it!!! I love the inside lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wadher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Easy to use, washes wonderful,large loads and looks very nice. I’m pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves space, works great and was very easy to self install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this deliver recently and I Love the clean style and size!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Fantastico!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer dryer Combo! Super heavy so if you need to take this bad boy upstairs I recommend professional help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Excellent Set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful set, washes and dries really well. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient. I live that it is a stackabke but large capacity. So gar very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Fast effluent lowered power and water bills everything super clean and it’s super quiet!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient not complicated at all. Only has been 2 months. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the stackable washer and dryer with, the Wi-Fi you know when the washer and dryer is done ,you don't have to keep getting, Up and looking when the washer and dryer is done, it works even if you're not at home it automatically let you know on your cell phone, by using the app,she loves that feature.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect Laundry system for tight spaces.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out perfectly in our 1/2 bath. Plus we love the ThinQ notices sent to our phones when the loads are done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine love it. Looks amazing. Also leaves plenty of room in the laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not overly impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product seems to be average in appearance. The description available online for consumers and sellers is less than complete. The additional 110 plug was not mentioned. The ability to reposition the dryer discharge is not described and is still not known if it is possible to vent from the side, as I requested from my in home sales representative. The unit is quiet when operating and seems adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She says she LOVES it. We had this installed in our spare bedroom on the first floor. No more going down and up the stairs

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice set does the job and looks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact set, and controls that the wife can reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Where has this been all my life?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am obsessed with the wash tower. Saved me a TON of space in my laundry room and has the capacity of my old ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful and of very good quality. I loved it. Thank you. Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent super modern equipment we are very happy for this purchase

    I would recommend this to a friend