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Customer Ratings & Reviews

Your price for this item is $1,899.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 2680 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,680 reviews
  • Rated 5 out of 5 stars

    One very happy customer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever NEW washer/dryer is perfect! I have to get accustomed to the new features. Like setting the water temperature and water level, or having to check the dryer to see if the clothes have completely dried. This washer and dryer set made my life a whole lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great compact washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was delivered and setup in a fast and professional manner. We have used the unit three times and just love the speed and quietness. Our old dryer had many issues but this one is great. My wife loves the speed in which she can finish the laundry. She is done in half the time and effort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set! I have very limited space in my laundry closet and this fit perfectly especially the depth. It looks great and is works wonderfully. Be sure to download the app which helps notify you when you cycle is complete and can also customize your settings!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. AI and steam feature maybe overkill or I just haven’t found a great way to use it. Favorite thing is how fast it washes. Clothes can be damp on default settings when drying.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Second issue with best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded after the GE stackable debacle and purchased this model and was pleased at first it worked perfectly for a week then D90 error vent issues I called customer service lady was nice and gave me appointment one easter Sunday and nobody showed up or called. Make sure if pick this model you use the rigid vent kit it comes with. Throw old aluminum looking one out. The delivery guys are going to talk you into using old one but don’t. As of now I am still in limbo with half a wash tower. Oh it came damaged too.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us regarding your purchase of the LG Washer (WKE100HWA) model. We understand how important it is for our customers to have a seamless and reliable experience with our products. We aim to provide high-quality products and great customer service and ensure a smooth shopping experience. We appreciate your suggestion to use the rigid vent kit with the model. Your satisfaction is important to us; we want to make things right. If you need more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    RECOMMEND

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK DESIGN AND MODERN RELIABLE TECHNOLOGY. WOULD RECOMMEND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently retired a 20 year old stackable GE washer/dryer. Purchasing the stackable LG is the best decision of the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only thing is that I was not please on how long it took to get. Plus I had to reschedule again and wait longer. Because when the delivery person called and ask were I was at, told him it says I could have him put it in garage/or porch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and modern for our home. Isn't loud either compared to other washers. Do love the little reminders/notifications it sends as well via app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing stack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya, this washer and dryer is absolutely amazibg. Siper wfficiebt with your water. The washer can sense what you have in the bin and choose a program for you. The dryer is cery gentle to your clothes. This thing is just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Was a little tricky to connect to wifi but I figured it out. We bought ours in the white color and it looks great. It connects to the LG app so it can be used remotely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed. Perfect addition to my bathroom remodel. Extremely happy with the color, the settings, the WiFi capable, and the alerts on my phone. Easy setup! I enjoy doing laundry now, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washer and dryer combo. It was a little hard to set up as this is our first appliance purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Only bad part was I wasn’t told I needed a 110 outlet for the washer nearby, so I had to have one installed after the installation of the washer and dryer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE! Easy to install me and my brother did it within an hour. Worked wonderfully! Dryer need more timing depending on the thickness/heaviness of the clothing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG WashTower: Overcomplicated Tech, Underwhelming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After years of relying on Kenmore machines that were always reliable, I decided to try the LG WashTower. Unfortunately, the experience has been a major disappointment. The built-in intelligence constantly loses connectivity for no clear reason. The cycle options are frustratingly limited, and a normal load takes an hour by default, which feels excessive. You can’t adjust temperature on standard cycles, and the convenience of a favorite cycle memory is totally missing. Compared to Kenmore’s simplicity and reliability, the LG just falls short. The smart features aren’t worth the hassle, and in my opinion, they need a lot more refinement. Overall, I can’t recommend this machine—especially if you value straightforward, reliable performance over tech gimmicks.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Lori. We appreciate you taking the time to share your experience with the LG Wash Tower (WKEX200HBA) model. We understand your concern about the smart features and cycle limitations that haven’t met your expectations. A good first step is to perform a power reset on the unit and your home Wi-Fi router. Unplug the WashTower for 15 minutes and restart your router. This often resolves connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-the-wifi-connection--20152621442788. Flexibility in customizing your cycle is important, and we appreciate your feedback on temperature settings and favorite cycles. We'll pass your input to our product team for future updates. If you need more help, email us at [email protected], and our team will assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    Lg stackable washer and dryer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes my clothes clean and fresh. Love the touch screen design and how it has a spot on the bottom to drain the water for the washer. Makes it easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washing machine. Got a price that cannot be beat anywhere. I love the discounts and bottom line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG stackable washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, wish the doors were interchangeable considering our small laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never thought a washer-dryer combo could be truly aesthetically appealing. Fast , silent and very realiable…fresh washer not ot mention the dryer is pretry qucik

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. Thank you for your beautiful comments. We love it too! Thank you again for giving us the chance to serve you. ^Cris LG

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