Customer Ratings & Reviews
- Model:
- WKEX200HWA
- |
- SKU:
- 6420308
Customer reviews
Rating 4.6 out of 5 stars with 2699 reviews
(2,699 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
On time delivery. Quick Installation. Awesome.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery on time. Quick installation. I am very happy with the performance and purchase from best buy.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
Works well
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ao far so good. This works really well. I love the LED lighted insides of the washer and dryer.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
LG stacked washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and it gave me room for a pantry. Also no shaking or vibration.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
LG Deceving Damage Product with Tape Over
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 Star for LG. 4 Stars for BestBuy. The delivery & installation process were great. They even did a quick test to make sure everything is running ok before they leave. BUT, after they left when I removed the tape to the door that I see there's crack damage but was concealed in metallic tape to hide the damage. Terrible act by LG factory. Shame on you.
No, I would not recommend this to a friendRated 5 out of 5 stars
Dreams come true
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, and so far a great product! The wife wanted a washer and dryer put in our hall closet and thats what she got.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 4 out of 5 stars
Nice Unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice unit. Only negative is a little loud during spin cycle, but othrr thsn that perfect for our condo.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friendRated 5 out of 5 stars
My new helpers !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t think I was going to like it, but I’m so happy with my washer and my dryer.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient having all controls in the center instead of up way high
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
LG - 4.5Cu.Ft. Smart Washer & 7.4Cu.Ft Dryer Tower
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG front load washer and dryer is amazing, starting from the assistance at the store all the way to doing my first wash load.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
LG tower
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First front load washing machine great product Highly recommend this product
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
House goods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washing and dryer machines. Work great and efficiently!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
New product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great product. Runs smooth and no noise at any time…
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
I would recommend this to a friendRated 5 out of 5 stars
LG Wash Tower
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a remarkable machine , I can control it from my phone. Fit perfect in my condo
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Stand up washer/ dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it is so wonderful not having to deal with laundry matts
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
My laundry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thank very muchhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful & compact-convert your upstairs closet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I converted an upstairs storage closet into a laundry room.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
This more than washer and dryer!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my new washtower, if you buy, never regret!!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Newest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good......Time will tell................
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 4 out of 5 stars
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for smaller spaces with a larger load capacity
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friendRated 1 out of 5 stars
Peeling Paint
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this washer/dryer tower for less than 2 years and paint is peeling and has some discoloration, potentially rust around the soap dispenser. No detergent has been left in the area to cause peeling. No harsh chemicals have been used to clean the machine. This is considered a cosmetic issue and neither Best Buy or LG will resolve this. LG sent me a link to a website form to “write a letter” to the LG president and I’ve not been contacted by a person. I did randomly receive a link to extend my warranty but I do not qualify and that would not help anyway if they feel this is cosmetic. I see this as a DEFECT. There should be no issues in such a short time. My previous washer/dryer tower that was at least 20 years old didn’t have rust or peeling paint. I’ve seen other customer complaints about paint peeling on these units often around the door. It makes me wonder if warmth from the hot water is melting the paint. This all needs to be addressed! Additionally, the dryer does not 100% dry my clothes. The setting needs to be on high to get close to dry. I often let my clothes air dry after each load before putting them away. I would not recommend!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Janette. Thank you for sharing your detailed feedback regarding your LG Washer (WKEX200HWA) model. We understand your concern about the peeling paint, discoloration, and issues with drying performance, especially given the short time frame and your prior positive experience with similar appliances. We aim to offer top-notch products that exceed our customer's needs. For the peeling paint and possible rust, it's crucial to keep the area around the soap dispenser dry and not too wet. Even if you didn't use harsh chemicals, being around moisture for a long time can still cause cosmetic problems. Please inspect the machine for any trapped moisture or residue causing these issues. Regarding the drying performance, try running a clean cycle on the dryer to remove any build-up affecting its efficiency. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying--1337696273691. If you need further assistance, please reach out to us on social media @LGUSSupport. We're committed to assisting you and ensuring that your experience with our products meets your expectations. ^Juvy































