Customer Ratings & Reviews
- Model:
- WKEX200HWA
- |
- SKU:
- 6420308
Customer reviews
Rating 4.6 out of 5 stars with 2699 reviews
(2,699 customer reviews)Rating by feature
- Capacity4.8
Rating 4.8 out of 5 stars
- Dry Time4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower's quiet operation, ease of use, and efficient cleaning performance. Many also highlight its space-saving design and large capacity despite its compact size. While some found the unit heavy and installation challenging, the positive feedback on its functionality and features outweighs these concerns. The app integration, while useful for some, is a point of contention for others.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level, Overall performanceCons mentioned:Installation
Rated 5 out of 5 stars
Great Machine, Terrible Best Buy Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this washer/dryer combo is fantastic. The unit is very quiet and runs efficiently. Only issue was with installation. It took 3 Best Buy teams to come out and install correctly. The first group didnt want to even deliver it (stood in our door and told us no) but did it anyway, they left a MASSIVE piece of styrofoam under the unit so it was super loud for the first few washes until we could figure out the issue. Second Best Buy team to come out at first refused to move the unit to look, but when they did they were able to remove the item, however they were no longer able to properly fit the unit in our closet and the door no longer fit. WE finally got a third team out who explained to us WHY they were unable to move the unit again and now we must find an alternative to the original accordion door. Overall the product is great but Best Buy deliver service is not, definitely find an alternative for delivery if you can.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Best Washer Dryer I've ever had
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love using these machines. They are quiet, stylish, and perform perfectly. A high level of performance at a budget friendly price. I highly recommend.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level, Size
Rated 5 out of 5 stars
LG Washer and Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet and efficient. Wash and dryer cycle selections are easy to understand and easy to operate. We went from a side by side washer dryer unit to this stackable one. Saves space in our laundry room and allowed us to build a large storage cabinet next to it. Can wash a king comforter - a little tight though.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great Washer and Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our recent purchase of the front loader LG washer and dryer was certainly a good buy for us. Both machines are nice and quiet. Our laundry room is on the first floor so no more noises when doing laundry. The washer really spins the items dry which makes drying time much shorter too. Not only are both the washer and dryer efficient, the laundry gets done faster than before.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Nature Green
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Front washer and dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Title: LG WashTower: A Space-Saving and Efficient Laundry Solution I recently invested in the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower, and I couldn't be happier with my purchase. This innovative all-in-one laundry solution is perfect for apartment living, as it combines a high-efficiency washer and dryer in a single, space-saving unit. One of the standout features of the LG WashTower is its quality construction. Both the washer and dryer are built to last, with sturdy materials and well-designed components. Despite its powerful performance, the unit operates with remarkably low noise levels, ensuring a peaceful living environment. The electronic display on the LG WashTower is user-friendly and intuitive. It allows you to easily select your desired wash and dry cycles, adjust settings, and monitor the progress of your laundry. The display is responsive and clearly visible, making it a breeze to navigate. In terms of capacity, the 4.5 Cu. Ft. washer and 7.4 Cu. Ft. dryer provide ample space for your laundry needs. Whether you're washing a small load of delicates or a larger batch of bedding, the LG WashTower can handle it efficiently. The high-efficiency washer also helps reduce water and energy consumption, making it an eco-friendly choice. Another advantage of the LG WashTower is its compact design. The stacked configuration of the washer and dryer allows for a small footprint, making it ideal for apartments or homes with limited laundry space. Despite its compact size, the unit doesn't compromise on performance or capacity. Overall, I highly recommend the LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower for anyone seeking a high-quality, efficient, and space-saving laundry solution. Its combination of performance, low noise, and user-friendly features makes it a top choice for modern living spaces.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very efficient and easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a tower washer/drier with 5 washing options installed and a 6th that can be downloaded via the LG ThinQ app. I have not downloaded the app which gives the "rinse/spin" option that can be added via wifi. If selecting "normal" the washer will detect the weight of the clothing using AI to know how long it needs to wash for. For a full load, it's about a little over an hour without the prewash button being used. The AI helps when clothes are placed in the drier, as it will auto select a drying time for the clothes based on the AI from the washer. Other washing options include "heavy duty". "bedding", "delicates", and "speed wash". Bedding is only to be used when washing heavy covers per the instruction booklet. I have placed light weight sheets/pillow covers in the washer on "normal", and it takes less time compared to the bedding option. Delicates I have not used, but instructions note that it is for silks, dresses, or dress shirts. Speed wash is a godsend as it allows one to wash clothing within a 15 minute time frame. Very good for getting rid of new accidental stains or spills on clothing. Overall, an excellent washer. This is a high efficiency washer, and should use only liquid HE detergent although, pods work too, but only if you're using a full load. This washer saves water. Only complaint I have is removing stains from rags which do not seen to come out easily. Hopefully 5 years down the road it does not leak.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Perfect set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer has been amazing. The amount of clothes it can hold is impressive for its size. Controls are very easy. It has an option of downloading a free app that gives you tips and tricks for washing clothes. Even has pre-settings that you can download for specific wash/drying cycles. Is very easy to set up and no movement or noise while cycles are going. Plus is that it is very modern looking/sleek. If you download that app it also has ability to tell you what exactly is wrong or what part is not working if there are malfunctions. I do dry wall and construction related jobs, the washer has cleaned my work clothes perfectly.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy with my Stackable W & D
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stackable washer and dryer works great. I purchased it because I was looking for the steam feature for my delicates. But I think that the steam feature is actually referred to cleaning heavy dirty, working clothes, which I don't have. I like the 15 minute wash feature for smaller loads. I had company over and they showed me the tray at the bottom left of the washer, to clean out lent and pour out water accumulated in a small tray. I was grateful that they showed me this. The delicate dryer setting works great for my delicate clothes. I would purchase this product again.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Sleek and fits into our small space well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Functionally, this washer and dryer is perfect for our small space and works like a charm. It took quite a while to balance and the room it’s in is always filled with lint. Must be a malfunction somewhere but it still works very well!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Townhome dwellers -- this WashTower is for you!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a townhouse w/ only a laundry closet -- 38"D x32" W to be exactly. So my W/D options these days are very limited because most full size individual washing machines and dryers available are too deep to allow for the needed 3-4" of room for the vent in the back. This left me with exactly two options - the WashTower with it's normal load size or one of the smaller 24" units that are maybe big enough for doll clothes. So WashTower it was. One thing that concerned me was whether it would go up my winding stairs. To my relief, while this is a stacked unit, it can be moved in two pieces. After that it was "off to the races." No install problems at all. The unit I was replacing was an old war horse, 24 years old. It was one of the first stackable front loads available in the the U.S. My only beef with it was that when it was on the spin cycle it sounded **and felt** like a jet was taking off in my house. The LG WashTower is more like a electric car on the street. You barely know it's on. Fantastic. It's so quiet you might forget you have clothes in the wash. Fortunately it's a "connected" device so if you set up the app it will send a notification to your phone or smartwatch that your laundry is ready for the next step. The only downside to this is if you have a load in the washer and dryer it doesn't tell you which is finished. Another feature I like is that all the control panels are at eye (and arm) level. You can also control the unit through the app. The performance of this machine is excellent. It weighs your clothes in normal mode to calculate wash time. There is also a quick wash mode that will wash clothes in 30 min. It has all the other modes like bedding, delicate that you would expect. You can also download modes from the app (just one at a time though). Drying is equally competent. A normal load of cotton clothes or sheets can dry in as little as 20 min. There's a lot more to this unit but those are some of the highlights. The unit is more expensive compared to what a comparable individual washer dryer pair would cost, but if you are looking at the WashTower my guess is you don't have that option. And, at least when I was shopping, no other front load stacked unit offers a normal 4.5 cu ft washer drum -- large enough to fit a queen, probably a king comforter or blanket. The one thing that kind of gripes me is that, at this price, LG does not include a drying rack for when you want to dry things but don't want them tumbling around. It's an extra cost option.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Laundry made simple - Controls in the middle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice set. Controls are set in the middle and easier to reach!! Big help for me. Isn't it always the case that you have your machine die and are in a panic to find a replacement? This set, which is all one and attached together was a nice choice. I loved my Maytag Duet and it made it to 10 years with no issues. I like American made, but due to availability of stackables, went with an LG. I really like that the controls are easier to reach, as other stackables, not one unit, are set at the top and for someone height challenged, it was always an issue. Nice and quiet, with controls that are simple to figure out. I am pleased with my quick decision!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level, Size
Rated 5 out of 5 stars
LG Smart Load washer/dryer tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size machine, efficient and runs quiet. Takes up very little space.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Large capacity and convenient controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sleek combination appliance has been even better than expected. The controls are located between the top dryer and bottom washer, so visibility and ease of setting are perfect. Both washer and dryer are remarkably quiet. The washer tub has a large capacity. I would caution anyone who is replacing an existing appliance to check their electrical outlet for their dryer. Mine had the necessary 4-prong outlet, but this new dryer plug has one prong that is L-shaped at the end. I had to change my outlet to accommodate the plug.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great alternative to unitized and stackables
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As of now, it has worked perfectly and is just the right size for our space. For those of us who don't have the space for a side-by-side washer/dryer, this product is superior to all other alternatives in the market. So-called "unitized" washer/dryer combos are much lower in capacity. The "stackable" options have the dryer controls on the top so they're difficult to reach. This product saves space and has both easy access to controls and high capacity. Good job. If it lasts at least 5 years this will be the perfect washer/dryer.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great for small spaces
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design, works great so far. A lot quieter than our last Washer and Dryer.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Holds large loads Controls in the center, easy to reach Quiet Cons: Only one - there is a drainage tube that has to be emptied after every use. It is located at the bottom of the tower. If you have mobility issues this could be a problem. You have to crouch on the floor to reach the drain. For us old folks this could be an issue. Seems there could be a better way... It’s a pain in the “A”!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good capacity very simple setup and looks nice.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Great for my condo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, energy efficient and relatively quiet. Great performance.
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Graphite Steel
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
LG Washer/Dryer Tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the new purchase. This is by far the best washer/dryer I have ever purchased. And did I mention that it is super quiet. Definitely an A+++ and would highly recommend the unit to anyone in the market for a new washer and dryer.
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Small house favorite
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this wash tower. It's quiet, efficient, looks GREAT in our mud room, and I love how it gives you an indicator of when something is off. Such as a small load, or you need to clean it! This is mine and my husbands first LG appliance and if they work as well as this, then when we finish remodeling our house I want to get all LG throughout the rest of the house!
This review is from LG - 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence - Candy Apple Red
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you immensely; your comment reaffirms that we place customer experience and satisfaction at the top of our list of priorities. Should you need us for any future concerns, reach out to us via Facebook or Twitter by private or direct message using the handle @LGUSSupport. We are here for you! ~Rita































