Customer Ratings & Reviews

Perfect for my laundry space— measurements provided in description were spot on. Easy to use controls with options for small loads, bedding, delicates and normal. Easily change temperature and spin cycle with the touch of a button. Large drum allows me to wash comforters, coats, and rugs and more. Uses very little eater and detergent to my surprise. Clothes come out clean and fresh.

I love my LG ThinQ washer dryer unit! It’s the perfect size, quiet, right features, cleans extremely well. The black, stainless color is absolutely beautiful and matches my countertops perfectly. Because the finish and color are so beautiful, I am now looking at an LG refrigerator and stove for my kitchen.

Love the design of the drawer and washer! Very contemporary! It perfectly match with our renovation style.Both machines work very quietly, which we appreciated a lot! The only thing you may need to consider is if it is easy to put in your laundry room. Our laundry room is in second floor, the installation specialists were fantastic, but it took them lots of efforts to put in.

Great washer, dryer. very quiet. easy to use. Cleans very well. As good as any that we have had. has antimildew cleaning cycle. dryer lint screen is very well designed. can turn pleasant chime on or off. Note: in manual shows how to separate washer/dryer in case of repairs.

I have a very small utility closet and this was by far the best option by any brand for being a stackable with the same capacity and less height, a control panel that is easily accessible for a stackable, and the most compact. The cleaning performance is great and the units are very quiet. While not necessary it is nice to be able to download different load options to the unit.

I give this beautiful LG washer/dryer tower 5 stars! Went to the store to buy Two front loads to stack.. saw this new machine and fell in love! I’d say it is a little elevated in cost but worth every penny in my opinion... It is one thousand times more efficient than my 10 y/old w/d combo unit I had.. I was drying before for 3-4 hours one load, now less than one hour and all dry! Can I also rave about the size capacity! My once large load is now a medium load and washes in 30 mins... definitely recommend for small spaces like condos or even if u want to save on the stacking up. It’s great having all the controls in the middle of the tower versus if you stack normal front loads your dryer controls are on top. This machine is extremely quiet even when washing bedding or work jeans. The only thing I would recommend is if you live on an upper floor like me make sure you tell nest buy to begin with so they can send 3-4 ppl for the delivery. It took 3 delivery attempts because we had lazy delivery men that refused to bring up to the third floor.. finally the third time is the charm and oh surprise these TWO men brought it up... that shows me the other delivery people were just plain lazy. Anyways besides my delivery experience this is 100 percent recommended!

I researched a lot of washers/dryers before my purchase. I knew that I needed a machine that would fit into its allotted space in my apartment, that would be front-loading (and energy-efficient), and that would look nice. This machine, though more expensive than others that I researched, meets my criteria. [For NYC apartments, where space is limited: measure the space where the machine will go, and then measure it again. Also, speak to a Best Buy rep about the dryer ventilation kit that will fit your space. The original ventilation tube hook-up on the back of the machine added 4-6 inches to the machine's depth, and I couldn't close the door to the washer/dryer closet. The installers had to return and use a different, narrower ventilation tube. The machine now fits perfectly in its space.] I am still getting used to the features/settings (like, can't I keep the machine's lights on for the entire time that I am unloading it?!?), but I already appreciate how much more comparative capacity it has and how much quieter it is than my old machine. One thing that is odd is the amount of lint build-up happening outside the lint trap on the inside bottom of the dryer door. I have to take a wet cloth to clean it up after the drying is done.

Very happy with our new LG WashTower. It is super quiet with no vibration. The design is excellent with all controls in the center of the unit and large wash/dry capacity considering the overall size. The quality seems very high. Hopefully long term reliability will be as well. It is our first LG product. Best Buy sales support and delivery service were very good.

Great size and gets the job done while saving a lot of space. The controls are located in a perfect spot.

Great washer- dryer tower. They are quiet, easy to operate, cleans clothes fantastically, and are a great space saver. Love the controls in the middle!! We would highly recommend this unit!! Tom D in Avon, Ohio

This was a showroom unit, which happened to be in an excellent shape. The price was much lower than previous basic model. I got lucky. It’s only been a month, but this unit has done plenty of exercise already. Of course, nothing is perfect - there are more advanced next gen models available now. But at what price? The WKEX200HBA has everything most people need and more. It’s the most praised laundry center of this class. It is quiet, it does the job well. I don’t mind buying high efficiency detergent. One important thing - now i have much needed extra space in the laundry compartment. Delivery was made on time. Delivery team was efficient and helpful. Thank you Bestbuy! PS Cats love their new entertainment center.

This set is one of the most brilliantly and smartly designed sets on the market. All of the machines on the market look very similar and the bubbly look, while nice, takes unnecessary space. While stacking is a wonderful way to save space, it requires tracks, and sometimes the can become problematic. Alas, a solution for saving saving space, looking different (in a good way) [subjective] and bringing something new to the market, a touch panel that controls both the washer and dryer unit that is easily accessible in the middle. That's right, no more long reaches to turn on the dryer if stacked! Moreover, These machines allow you to remotely turn on the machine and start a load remotely. How is this beneficial? Ever left the house and wanted a warm towel for that shower you are looking forward to? Keep your towels in the dyer and before you head home start it from your phone. Ever wanted to wrinkle release an outfit before you head out but its in the dryer and you are on the road? Not an issue. Lastly, this set will let you know via app when a wash or dry cycle is done on your phone. Smartly priced, beautifully designed, and brilliantly designed.

So far so good! Great size and easy to use. Excellent performance. Make sure the installation guys remove all of the styrofoam underneath. Otherwise, it could cause squeeze sounds when in use. Easy to fix though so dont stress over it.

We own two of these units. One in our winter home and one in our primary residence. We like the look, ease of use and space savings. Hove owned the one in the winter home for three years and it works very well. The one in the primary is only two years old.

It is well designed and fit into our small space perfectly. We did have to remove the bifold door, but this doesn’t protrude into the hallway at all. The capacity is HUGE! A queen-size heavy comforter only filled it a little over half full. It is also extremely quiet. This greatly exceeds other laundry centers I’ve used. Highly recommend.

Works well and has a slim design. The drums are a good size for my family of 4. Seems to clean the clothes very well. There don't seem to be any draw backs as of yet. I wouldn't hesitate recommending this to a friend or buying it again.

This wash tower is excellent. It’s good looking, it saves space, makes the laundry look and smell clean and feel soft. It is quiet and plays a nice sound when it’s done. It is very convenient to have all the controls at the center, in between the washer and the dryer. Overall, very good quality. My whole family is happy with it.

We purchased this unit to give us more room in our very small laundry room and at only 27 inches wide it is a true space saver. The middle control panel is great, however, it only has limited settings on it so If you want to access all the settings you have to go on-line to download them. The black steel finish is really stylish and contemporary but it does show hand/ fingerprints which cause constant cleaning if you dislike seeing fingerprints. In hindsight the white would have been better to hide the prints. The bottom wash tub is a little low and often clothes are stuck to the top or sides of it so you have to really bend and at times hand spin the tub so the clothes drop or come to the bottom of the wash tub. The dryer is not a problem to see the clothes. Pay close attention to how you load this machine or it can become unbalanced. The doors are fixed and swing from right to left. I immediately noticed that my clothes seem cleaner and not as beat up compared to my old agitator style washer. The regular price is a little high for this unit but if you watch the sales you can save a few hundred dollars.

Really easy to use, pretty straightforward operation, plus a bunch of features, including smart functions and downloadable cycles, as well as phone notifications to alert when cycles are done. Very large capacity, and pretty quiet operation as well. Looks pretty sharp as well

The LG WashTower is perfect for our small closet space! We looked for a large capacity washer and dryer that was compact in overall dimensions, and found this. It is extremely quiet while running and gets our clothes very clean. Very happy with this purchase!