Customer Ratings & Reviews

I am usually an avid review reader but I needed a washer and dryer that could stack and fit into a limited space and this fit the bill. I was a bit nervous because I could not find a single review online or any sort of commercial detailing and describing everything that it does and the fact that it was just released. Well, I’ve been so happy with this unit! I have, literally, sat down and turned the drum lights on and watched it work it’s magic. The clothes came out clean, it shared the wash information with the dryer so that the timing and temperature were correct, and it is SO quiet. The spin cycle reminds me of the turbine engines on an airplane when they start to get going and when they slow down. I was waiting for the laundry to shoot out of the washer and go into my neighbors apartment. My only two minor complaints are that the washer does have that new washer smell and it hasn’t come out yet and then the dryer cord.. I highly recommend you plan on a 10 foot, 4 prong, cord if you’re outlet is lower to the ground.

We made the decision to buy the WashTower due to space utilization in our laundry room. Despite having a large laundry room, we wanted to utilize the space better and install a steam cabinet (also by LG). However, what we have discovered is that this unit exceeded our expectations and is no more hassle than the normal two units side by side! There was a little confusion with setting up the app, but we worked through it and it works very well (such that my wife can message me to put the clothes from the washer to the dryer when she is out, as she gets a notification that the wash cycle is done... Is this a good thing? LOL :-) Anyway, the controls on the panel are clear, simple, and easy to use. The washer works extremely well, with clothes coming out half dry with the high speed spin, and very fresh smelling (i.e. the rinse cycle works very well). The dryer is very efficient, but we have noticed that very large bedding items can remain a little damp in the middle, but this was true of every unit we had before). The issue being that even while tumbling, there always seems to be an area of the duvet that remains tangled, and thus holds a little more moisture). But, overall we are extremely please with our purchase! Oh, and one last point... When you buy this unit, get the extended warranty, as it's effectively half price! Because buying one unit that both washes and dries, you only pay for the warranty on one machine, not two warranties for two machines! That was another plus! I'd recommend this unit to anyone, especially as it makes life more efficient with the notifications, and the machines stay active more often, with less wait time between loads. A great combo machine that truly does it all. And looks fantastic doing it!

We love this. So sleek and compact. Very very quiet and cleans great! So many different options available for your laundry.

This all in one stackable with the dryer controls right above the washer controls is A Huge selling point and dry convenient! It has all the space saving without sacrificing any features. The fact that the washer and dryer communicate dry you Do Not need to set the dryer setting is smart and spot on. It is very quiet, had a sleek design and the features are too many to mention. The doors close tightly and easily. Plus, it id much less than buying separate units and has wifi technology built into the units. I don't see any downside to this combo unit... If you can get one don't hesitate to do so!

This is such a wonderful set. Very quiet, very easy to use. And so attractive. I purchased through Best Buy and got delivery within days. No complaints.

Hands down- one of the best combo Washer/dryers out there. On top of it- this unit does not take too much space. Love the finish touch to it. Using it- could not be simpler. The washer will communicate with the dryer to setup the optimal program for your clothes. Steaming- is another great feature. it will remove hard stains from clothes and the dryer can refresh it in a few minutes. The fast wash takes around 35 minutes to wash your clothes. The only reason why i am giving it 4 stars is the App. For some reason I can't setup the wifi to work non stop. Tried changing my password to not include special characters and still nothing. I need to reconnect the unit every time if i want to download new cycles and even with that- sometimes it does not work. LG help support is useless. Need to contact geek squad and let them figure this out.

Great product! Saved up so much room! It may be a bit hard for shorter people, but me being 5'5 I feel like its perfect. Will recommend to anyone.

This is a compact, no-nonsense washer dryer. You can customize functions or keep it simple. I bought this for my 83-year-old mother and she loves it. Buying from Best Buy took me less than five minutes and appointment was within the week for installation . Install team was terrific. They hauled off the old unit and installed the new unit in 15 minutes time without a scratch. Best Buy does require you to buy all new Supplies in order to qualify for free installation. However, if the install team does not deem that you need it, you can return the unused parts, Would not hesitate to buy from Best Buy again.

I love my new LG washer and dryer! Efficient, quiet, and user-friendly. Laundry has become a breeze. Highly recommend this duo!

This washer and dryer exceeded expectations. Installation was straightforward, the units are very quiet, and performance is excellent. Clothes come out consistently clean and dry without needing repeat cycles. The controls are intuitive, cycle options cover everything from heavy loads to delicates, and the machines feel solid and well-built. The stackable design saves space and looks modern. Energy efficiency is a plus, and overall reliability has been flawless so far. Highly recommended for anyone upgrading or replacing older units.

Love the unit. Its quiet, efficient and saves so much space.

This is a good space, saving washer and dryer. Plenty big washes the clothes. Great you can even listen to music if you want while your clothes are being done. I love the sound it makes you could leave it on or off we’re leaving it on so you can download the app. You don’t have to download the app, but you can download the app and it’ll tell you when your wash is done and Your drying is done. only thing I don’t like is that the washers on the bottom and not the top I’d rather it have been on the top but that’s fine. It works great. It does what it’s supposed to do and alert you when something‘s wrong or is done again you can have the music on or off.

LG Wash Tower is revolutionary, firstly it combines the best of front loader and does it by saving space as well. We had a limited space and were replacing a top loader unit. We tried getting Samsung ones, but due to spacing we could neither fit those side by side, nor could stack it. The Best Buy rep came in and recommended us slight adjustment and LG Wash tower can fit. This one was little pricey compared to Samsung, but had no regrets as we look back. This is quite, has very little friction, over all features are great and laundry comes out clean all the time.

First the product looks really cool, which makes all other stackable washer and dryer look old. Easy to use and it has been doing its job pretty well so far. The product opens a new generation of washer and dryer combo. Nice job LG.

This was is perfect for apartment living as it fits perfectly in the small space provided, while effectively washing large loads.

Love this set so far. Bought online after looking at several in stores for a few months. We needed something that didn't take up too much space in our small area. We love the fact that all the controls for both units are in the middle so you can see everything & not have to strain to reach controls for the dryer at the top. It's pretty intuitive to use, not too tricky. Plays a little song at the end of the cycles (I think it can be turned off if you get tired of it). I love the short wash cycle for lightly soiled items. Haven't had long so hoping for good experience in future.

Good looking easy to use. Lots of space for blankets and clothes.

I love this stackable washer & dryer. Very easy to set up and use. I love that it is quiet and has memory settings. I bought this for my business but would consider purchasing one for my home as well. I highly recommend this product.

Great looking machine. Quiet, efficient cycles. Best thing is the controls in the center of unit, since I am rather vertically challenged! Purchased this as a second laundry set for upstairs. Fits nicely in my closet.

Absolutely love it. It is so easy to use. Very smart and fits tight spaces. We have a very limited space in our laundry room and the best options we had was this laundry tower and a combo from Samsung. I am so glad that I chose this unit over the other one. After installation and use for few cycles,it detected wrong hose connection and sent me a notification from LG phone app. Best Buy came in and confirmed/ fixed the issue. I will always buy LG appliances with no brainer.