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Customer Ratings & Reviews

Your price for this item is $1,699.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2749 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,749 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my washer and dryer for a little over a month. The efficiency is 10 times better than my last stackable washer and dryer. It can dry a set of towels in less than one hour and in my old dryer it would take three hours.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Operates great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually really like this stacked combo unit. Plenty of pros and only a few cons. The unit firs great in my laundry room and is slim enough to allow me to put a folding table in the room with it. Its extremely quiet, I can barely hear it running unless im right next to it. Its very heavy and hard to move around, so if you get one, be prepared and have someone around to help. Most laundry rooms are not set up fpr stackable, so you should also have a plan for covering the cords and hoses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my washtower!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer and drier so far! I love the super easy settings as I run an Airbnb business and get can loads of laundry done quickly! So far I have zero complaints with this washer and drier and it’s SOO quiet to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color not nosy easy to used it, good brand LG is one of the most trusted brand for washing machine. It comes with 6 Kg capacity with blue white color. LG is award winning brand. With LG Inverter Direct Drive Technology, the motor is directly connected to the drum without the use of a belt or pulley. As a result, minor mechanical parts dissipate less energy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Excellent Machines

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.. fits in very small spaces, and have a beautiful sleek look

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    15min wash! Need I say more?!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and easy to use. Absolutely love it! Even the kids can use it. And it looks great too which is always nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It’s Pretty Dope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washtower is fantastic! Very quiet operation, easy to use controls, and sleek looking. There is an app to control things, but I have not used that yet. Smaller size fits the compact space we have, making it more convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked them so much we bought two!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a 12 year old LG stacked unit in a bathroom alcove of our in-law suite, not due to any breakdown but more to address difficulty reaching the old dryer for vertically challenged family members. The waist height controls for both the washer and dryer was the most appealing feature, although upon first few uses the quiet performance even on spin cycle is impressive, the controls are intuitive and everything feels well designed and assembled. Liked it so much we ordered a second unit in gray for the upstairs laundry room. Haven't played with smart features yet, that'll be next. Fortunately got both on Labor Day sale at $600 off per set.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Stack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm loving this unit. It operates efficiently and it's not too loud. Also, having a stacked unit has allowed us to have extra storage space, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them installed and my wife is using them right now for first time. It’s quiet so we really like that plus we had a stackable before. This is a full size washer and dryer, yet isn’t much bigger than our stackable was

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for space saving. Washes clean and love the dryer. One issue- need to bend down to get things out of washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Whisper quiet, what took me so long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whisper quiet, smaller than it looks, easy to operate. The control buttons are a bit difficult to press and take some getting used to. Definitely love this stacking washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Beautiful Full Size in a Compact Washer/Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love This Washer/Dryer Combo! Full Size for small places. Absolutely Beautiful piece of Equipment! Wonderful lighting and sound tones. Many wash an dry choices plus a steamer for the dryer! A little pricey, but, Well Worth the Money!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little unit; terrific performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrific little unit that fits beautifully into my laundry closet with room to spare. Despite its size I was able to fit my king sized comforter with no issues. It came out sparkling clean and dried so quickly I thought there was some mistake when the alarm rang. I’ve only had it a short time so I can’t speak yet to longevity, but so far I’m very well pleased!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and quality. Every team member here appreciates your feedback, and it motivates us to continue developing our products and services. We can't wait to welcome you back for your next LG review! ~Tanisha LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for an apartment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this WashTower about a year ago when we remodeled our apartment kitchen and it has worked flawlessly. Not only is it aesthetically pleasing, but it is so simple and easy to use. The amount of wash & dry options is plentiful, dry time is fast, and the added smart features are a bonus (although I admit I just recently started taking advantage of the WiFi connectivity). It fits in our kitchen perfectly and has been one of the best appliance purchases I have ever made.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the high praise! #LifesGood when your wash tower looks good while providing exceptional cleaning to your laundry! Please don't forget to perform the tub clean cycle as often as recommended by your owner's manual. ^Chris LG

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent machine to wash and dry from the comfort of your home ... very easy to use, they no longer have to work from one side to the other .. with the excellent very detailed control panel in the center of the unit ... LG thank you for making our lives easier and to Best Buy for offering us the opportunity to have the best technicians in general ... very pleased me and my family

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, and we can’t wait to serve you again in the future!
      ~ Tanisha LG

  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Worth the higher price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, so nice if you are a bit short and have a hard time reaching the controls on the top of the dryer. Takes up so little space. High quality appliance. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best stack pair laundry center!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laundry set we’ve ever owned. Great design with the controls in the middle instead of a stack where the dryer controls are at the top and hard to reach. Full size machine in a space saving design. Finish is beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Washer and Dryer Combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower from Best Buy, and I am absolutely blown away by its performance! This sleek, white all-in-one unit not only saves space but also delivers exceptional cleaning and drying power. The built-in intelligence is a game-changer—customizing cycles based on my laundry needs with flawless precision. My clothes come out spotless and perfectly dry every time, all while being energy-efficient. The smart features let me control it from my phone, making laundry day a breeze. Best Buy’s seamless delivery and setup made the experience even better. This WashTower is worth every penny—hands down the best laundry upgrade I’ve ever made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time is a charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer combo! It is efficient, quiet, and I like that you can control it from your phone and receive notifications on when your load is done. The first unit we received had some issues. The washer would shake violently during the spin cycle and the whole unit would move around. I contacted BestBuy and they had a new one here and ready to be installed within two days! We were so thankful for their customer service team and the installers that made it happen. There are a couple of reasons why I only give it 4 stars. 1.) since both the washer and dryer are electrical/smart technology you need an additional plug for the washer. Our older stacked unit didn’t have this, so we had to run a new electrical box for the washer. 2.) the cord they provide for the dryer is pretty short. In my photo you can see we had it in a pretty small space. Since the installers weren’t able to climb back, my husband had to climb back over the washer and dryer to plug it in. 3.) the installers damaged some of our walls and a light fixture in the process of moving the unit. They didn’t mention it to me before leaving. Upon contacting BestBuy/their service for installation there are a million hoops to jump through in order to get some money back for repairs and it’s just not worth the hassle. Overall, we are pleased with our purchase and would recommend this washer/dryer for anyone looking to save some space, but still have a washer/dryer with a large load capacity.

    I would recommend this to a friend
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