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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,757 reviews
  • Rated 5 out of 5 stars

    Great Unit!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated long and hard about a stackable washer and dryer for our small space, and finally decided to buy this unit. So far, we are very happy that we did. It’s been wonderful and fits in our small space perfectly. I really appreciate that the buttons for both the washer and the dryer are in the middle of the unit and easily accessible. And it fits SO many clothes, way more than our previous units. Also fits king sized comforters easily. Love it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer and Dryer for compact spaces.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer and dryer. I moved into an apartment that already had a washer and dryer. The problem was that the dryer controls were located at the top. It was difficult for my girlfriend to reach. This unit has the controls for both the washer and dryer in the middle. The one thing I wish could be changed would be having to use the app to download the other washing and drying presets. Other than that amazing unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome! I never had an electronic washer/dryer. This machine has unique features. Easy to follow the button electronically. LG has created a smart machine that is easy to operate. The clothes smell great after drying. So far, I really enjoy using the (high tech) LG Smart - Electric Dryer Washer Tower with build-in intelligence. Smart machine!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great size, easy to install, washes well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the graphite look and “trim” size (unit is trim hq). Not overly large as true separate units when stacked are. Controls are easy to access. We installed the units ourselves and it went just fine, especially after the BestBuy reminders giving us an idea what we were needing to do. Have only used the units a week now and no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    exactly what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, fits well in our remodelled laundry room. good sized load.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for about a month and am happy with it. It’s not my main washer/dryer. It is being used in my finished basement for when the kids come in from pool/hot tub. They can put their things in there to be washed. There is a changing room downstairs next to washer/dryer. I bought it because I needed a smaller unit to fit into a closet we built specifically for a washer/dryer and were limited by space. Fits perfectly into area.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Nice unit with limited settings/cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a stacked washer/dryer due to limited space. Pro's, This washer/dryer was a fair price. It fit well in our limited space. It washes and dries nicely and looks great. The unit also accepts large loads of laundry. Con's, The washer and dryer have limited options. For example if you want to touch-up dry something for 10 minutes you cannot. Some of the settings require you to use the LG app. The app is also limited. Many settings that expensive units have are either not available or have to be used from the app such as spin only or rinse only. Bottom line, if you don't care about a lot of setting choices and only the basic settings, this washer/dryer unit is a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer/dryer combo unit is very easy to use. It takes minimal floor space. Both units have operating modes to meet our every need.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stackable washer $ dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this unit, I down sized from my front loaders and it fits perfectly in my new home. It does make sound when operating but they are not loud. I would recommend if you needed a smaller unit. This one is now in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer dryer combo. very easy to use. Automatically senses load size, take out the guess work. Progamable.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Customer Service! Love the Washer Tower. Super Nice. Fits everything. Also very quiet

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. The tower is easy to use. Controls are all conveniently located between the washer and dryer, I like the feature that the dryer knows how to set itself based on the washer settings. Convenient internet access so I can monitor the loads on my cell phone without going to the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Washtower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice setup washer and dryer works excellent it has steam good quality good product fits in the space accidentally gives you extra space and you work area very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stacked washer dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit large capacity works great.item shipped quick installers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for us.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space we have. Does a complete job - Amazon product. The delivery was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Beware of terrible delivery service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, terrible delivery. This was a tight fit and the installers said the dryer vent kit was too short. They didn’t hook it up at all. I had a friend come over and we spent two hours getting this beast ( over three hundred pounds) out so I could hook up dryer vent hose and stretch it to the full 8 ft length. Amazing it worked! Terrible delivery and hook up. These are contract labor not Best Buy employees! So free delivery and installation is worth what you pay NOTHING!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use and to understand. I love the different setting options

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Space saving

    Rated 5 out of 5 stars

    LG TOWER WASHER DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS WASHER AND DRYER! TAKES UP LESS SPACE AND WORKS GREAT!! I GIVE IT 5 STARS! QUIET BUT FIERCE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigantic Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish the settings had a little bit more customization options. It does take up a significant amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Exquisit design and functionality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this WashTower. It is easy to use, a lot of room for your laundry, super quit and stylish

    I would recommend this to a friend