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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,757 reviews
  • Rated 5 out of 5 stars

    Sexy sleek machines that do it all , in style ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say ? I’ve never thought I would be interested in a washer/dryer but this machine actually has you wanting to do laundry from the sexy sleek look , illuminated control panel , the app that’s available that will speak to your machines and do a number of functions remotely and all not only looks great but clothes come out looking better then ever 5 star reviews love them

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Washer/Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG wash Tower is a great size, has great features, and is super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    runs well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well and is quiet instillation was quick and neat

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Control Center

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife couldn’t reach the regular dryer controls that are at the top of a Stacked laundry unit. So we purchased the Washtower because it has washer/dryer controls in between the stacked unit. I downloaded the app on my smartphone. I am very well pleased with the Wash Tower. It has minimal settings but enough to do every day laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-designed machine the tub is large both for the washer and dryer the only drawback about this machine is that the Wi-Fi will not work with the 5G networks so if you don’t need Wi-Fi this is great but beware the Wi-Fi will not work we looked online for a solution cannot find one but all in all it washed as well very quiet

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. ^Jovelyn LG

  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    So far, So Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking unit. Fits perfectly in the closet where we put it. Been using for almost a month now. So far so good. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    New LG Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful unit! Fits great in our laundry room. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would recommend to others large capacity in a compact size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Awesome and Sleek!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! Easy to use...Quiet! Easy to reach controls!!! Great purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I love the washer and dryer combo. So excited to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Big Nanny"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new my Smart Front Load Washer and 7.4 Dryer WashTower with Steam and Built in Inteliligency. It is a wonderful thing to have. The dryer has incredible space that is great for drying the bedding. Very Happy with both.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit definitely was the right choice for us. The size and design was perfect for the space we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We could install it ourselves easily without having to have space for us to have to stack one on top of the other. This one we could get in place and just slide in. Wash and drier work well.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Stack So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit - I bought the unit for my mom's house. She loves it and says it cleans really well. She said learning the controls took some time but they are centrally located which is perfect. PRO: Fits in a tight spot and controls are centrally located. CON: Unit is very heavy / once one unit breaks you have to replace the entire stack.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome stack washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best stack system ever. Quiet and easy to use with good capacity. Highly recommend for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Would Highly recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and very nice look to it. Love the options available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    Wash tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new wash tower. Saves space and is really efficient

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Great updated unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the new app. Saved lots of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I can't afford NOT to shop at BestBuy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hasn't been installed yet, but I anticipate this new W/D combo will be a winner. I took advantage of the Labor Day sale and purchased 3 LG appliances for further discounts. I can't afford NOT to shop at BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for a tight space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only done two loads so far, but I am in love with this combo. Fits in a relatively small space but seems to hold full loads. Lots less water and, surprise, it washes the same size load in half the time of my previous washer. Have nothing but good things to say about Best Buy and the salesperson and the delivery person. An all around good experience. I'll be back for sure!!

    I would recommend this to a friend