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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,756 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer I could've hoped for. Runs so smoothly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game-changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Efficient and reliable! The LG HE Smart Front Load Washer and Electric Dryer combo is a game-changer. With its spacious capacity and smart features, laundry day has never been this easy and enjoyable. Highly recommend!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best washer/dryer out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small spaces, great UI and able to do large loads despite sleek design. I’m able to easily fit my bulky blankets into this without a problem. Energy wise, you’ll also be saving yearly in electricity and water. May be a lil’pricy at first glance, but for an appliance that’s meant to be used for years to come, the value is definitely there.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome One Piece Washer/Dryer Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer/Dryer Unit. Much Quieter and the Kenmore Elite units we had previously. We love how quick the cycles can be and how much can fit in the washer. Having a one piece unit in my opinion does cut down on the vibrations/shaking that can happen with other stacking units. Would highly recommend this LG WashTower!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer/dryer set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer/dryer set. It is very quiet and has a large tub for any size load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellentl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo is so amazing. It comes as one unit stacked and has the controls at about stomach level. It does the job really well and is extremely quiet. It also has a lot of options when you use the LG app. The Best Buy delivery service was amazing. Also it came on time we’re knowledgeable and got it set up fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pre install update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was the worst.Not truthful and wouldn’t install. Had to get own plumber to handle what was a very simple job. Was also given attitude when mentioned old unit needed to be hauled away

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good unit. I love the design; the stacking saves a lot of space. What I don't love is the auto off feature of the dryer. If it senses your clothes are dry, it will shut off. This means you will often have damp clothes inside a ball of dry clothes, and you have to go in and separate them and hope it doesn't shut itself off again. The solution is probably a smaller load size, but I am absolutely not overloading it and still having this problem. Other than that, zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer/dryer. Got it due to the size of our laundry room and fits perfectly. and it looks great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a decent set!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for the price. It takes a little longer to do loads because it takes forever for even the small loads to dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Thrilled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks great. Easy to use. Quiet. Almost makes doing laundry fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth your time and money?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washtower is rated 3 stars for me. It’s a beauty to look at however the spin cycles sometimes are extremely loud and shaky. What I have also noticed is that the wash cycles are very long. For an example, one load of clothes could take up to 1h 49m to wash on the setting “normal”. This LG Washtower is stylish and ultimately gets the job done. I would only recommend this product if you are a family of 3 or less!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good combo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for mother in law. we got this a year and half ago and still working good

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Our New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stackable LG washer/Dryer is actually better than we expected. We did research before our purchase. It very quiet with a please alarm when dryer is finished. We recommend this washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines highly recommend. Delivery and set up was easy

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new washer and dryer. Items are extremely clean and spun so dry, that time in the dryer itself is quite short. I like the larger tubs and easy add detergent and bleach. I would recommend this product to anyone interested in a space-saving unit. Besides functionality, the unit is quite nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Compact and short person friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eying this tower unit since it was first advertised, and so far I love it. As a short person, I love that it has the controls in the center; very accessible. Takes up less space as well ad the doors are more flush. Purchased from Best Buy and their installation team were amazing. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Easy to use,lets my clothes clean and fresh

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    LG ThinQ washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this set! It's very quiet and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my new LG WashTower!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect height for me to reach all the way in to the dryer on top (I’m 5’4”). Ease of use is amazing with all the controls in the middle of the washer and dryer. It is fast, quiet and still has features i haven’t tried yet… but I will soon! It washes and dries my items with perfection and i couldn’t be happier with it!

    I would recommend this to a friend