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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,756 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for a family of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! This washer dryer combo is a lot quieter than our older models. I love the fact that our nine-year-old can do his own washing and drying because the panel is in the middle. Absolutely recommend this washer and dryer to anybody who needs to save some space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Difficult to move and install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer and dryer combo purely for aesthetics. The modern minimalistic design is worth the purchase for me. Compared to traditional stacked front load washers and dryers the center control panel makes it easy to operate. Keep in mind that this one pice unit is extremely difficult to move and install with its size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Stackable W/D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than not needing to grab a small step to be able to reach at the top to change settings. Having the buttons in the middle was the best thing ever. Also why use so much space when all you need is the stackable that does so much without the extra space needed

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and pretty. Runs quietly and does an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines running perfect and the best buy delivery and install was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I would definitely buy these machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machines work perfectly and are a perfect fit into our utility room. A plus point was the service that I received from the Best Buy team which was outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feature-rich appliance; lacks good user’s manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washtower is a nice washer/dryer unit with electronic controls and many selectable wash & dry cycles. There are a lot of features, which means it takes a bit of effort to understand what they do and how to use each feature properly. The LG owner’s manual could written much better, though, to make things clearer and easier to understand. For example, at the moment, general topics are somewhat poorly organized; and the manual could definitely use a full appendix to aid in easily finding specific pages for comprehensive explanations of certain features, functions, care instructions, etc. A feature-rich product, but due to a poorly documented manual it may seem lacking in useful information to many users. (It took me 30 minutes and 5 tries to link the ThinQ application to the Washtower! Kept re-reading the instructions in the manual, but found nothing helpful; finally just dove into the application itself, which better explained the connection procedure.)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great But

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit for about 3 weeks. I love it. Apart from saving space, the washer and dryer are easy to use. The dryer knows the setting of the most recently completed wash cycle and automatically sets the dryer. Happy to see the communication between the washer and the dryer/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new wash tower! It is fast, quiet and does a great job! Set up went smoothly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely pleased with our new LG WashTower. It fits very nicely into the limited space of our condo. We find the unit to be very quiet, which allows us to enjoy our activities without the annoying noise of the previous washer/dryer. An excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance,works great. Saves a lot of space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer & Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Runs very quiet and does a great job. i purchased on the recommendation of my sister who just purchased one. We both love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sleek and functional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a stacking washer and dryer that is not so clunky looking!! I don't have a separate door so it is important that it looks good. Works great, plays nice little tunes - ha ha! I do not use the fancy features - I just press the buttons on what I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lG stack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer and dryer combo. We’ve now had it for about six months. No issies. No weird smell like other front loaders have had. Very smart. Accurate. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I am a happy customer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is outstanding, well worth the price. Its very quiet you dont even know its on . It was very easy to setup, and you can also control it with your android or IPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stackable washer dryer! Overall, efficient and polite service. Recommend the product and recommend Best Buy. A piece of advice, though: when ordering a delivery, be SURE to ask if they ve ordered the items necessary to do the installation. I didnt know to do that, and had to reschedule the delivery after the items necessary for installation arrived. It all worked out in the end, but be advised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and efficient. Love this laundry combo.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months and it's been great. My 20 years old washer and dryer were noisy and inefficient not to mention the agitator beating up my clothes. This wonderful new unit is a pleasure to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patience is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were amazing. We had issues with the valves being corroded over and needed to get them changed before they could install my new stackable washer and dryer. The day of installation they contacted me to let me know they were on their way. I informed them that the contractor was still here and could they come out later. We kept in communication with one another and they were able to get here within 30 minutes of me informing them that the contractor finally had finished. They relocated my old stackable that has to stay with the unit I rent and hooked up the new stackable within 10 minutes. They were very professional, respectful, and understanding. So happy to have gotten the opportunity to work with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    COMBO WASHER AND DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with LG Washer and Dryer. Easy install. Clothes are very clean. Adjusts to all types of clothes, bedding, and even has small load drying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.I am so happy to buy it.Doing a great job and its very fancy

    I would recommend this to a friend