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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,756 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    So much in such a little package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for around three momths now. It doesnt look like it would be able to wash a very big load, but it can actually handle my queen comforter with room to spare. The price is a bit much for it, but it does do a great job. It is also a lot quieter than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Happy So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really pleased with this combo. It replaced our 20 year old Maytag stacked unit. Our wash closet has limited depth and this unit fits perfectly where most of the other stacked individual units were 2 to 3 inches too deep. Wash times are much shorter and quieter as well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have cerebral palsy and thought it would be easier for me. I haven't had to use it much because my wife loves it. It's more compact then our prior washer and dryer but holds the same amount. It dries and washes faster. It's well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Run don’t walk !

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it a few months ago and I love it!!! Since day one. So quiet and with the app even better ! I always forget about the washer and I always get notified when it’s done! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stackables

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer! Exactly what I was looking for and needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great LG Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes LG has done it right. Bought this LG Tower due to the limited space I had available. Works great no problems. Love the no big buttons to turn or rotating knobs. Yes this is perfect for what I needed for. Thanks LG for thinking of the tight locations most of us still have.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value we got on this washer dryer set was awesome, picked it up at the best but outlet and saved about 40%. Cannot complain about it at all and works well on top of saving space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my washer & dryer unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stylish unit is easy to operate with controls that are user friendly. The washer has good capacity for my heavier loads and the dryer is easy to load although not as easy to unload if your arms can’t reach inside. This is a tall stack. Love my new washer/dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Washer dryer stack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and washes them clothes well. The dryer works fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experiance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new washer and dryer set up! I financed it and got a ton of points to use in store for other needed items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer/dryer stack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stacker set up Installers were on time and did a great job! Both machines working perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Lg washtower is legit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washtower is amazing, nice all in one package! You will need to buy extras as in new hoses and an extra hose for steam drying. It is also on the heavy side at 300lb plus so have help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Appliance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE our washer/ dryer combo! It is super a great model. The stacked option frees up so much space in the laundry room. The washer has a huge capacity which is great for dirty farm clothes! It gets everything super clean. I would buy this again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Four is the magic number

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer. I appreciate the patience of your sales crew and the geek squad. I have a perfect set and that makes number 4 a success. It fits into the small space in my condo and washes and dries perfectly. I couldn’t be happier. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it’s easy to use and it’s very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer and dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, efficient and design for small spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice LG combo Works very well and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about getting a WashTower, but no more. This unit has exceeded all my expectations. It only takes up a small footprint in my laundry area but still does a great job cleaning and drying. And even though it sits just around the corner from my living area, I can barely hear it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer Dryer work well delivery team disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit hard to review the item when the delivery team arrived and it had a large dent on the top. It was clearly dropped but they claimed a manufacturer defect. Best buy offered a discount to keep the item however after the return window expired the dryer would not function properly. Went round and round with Best Buy being told had to contact delivery company then LG but finally an awesome tech from the Geek Squad came to the rescue and got it returned for me. Now that I have a new perfect machine it works great. Remember to clean the cyclinder!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty combo. but not smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice. I'm happy with it's performance. My criticism comes from lack of choices in settings.in a pre-set mode I can't change the heat setting or spin cycle to what I want. There isn't even a rinse/spin cycle only mode. You can't know this unless the floor model is plugged in & turned on. The associate tried to find a picture of the control panel on line, but the only one he found was illegible, as it was taken at an angle. So I pretty much use only one cycle on both washer & dryer so that I can choose the heat/spin/time of the cycle. For example, on one of the pre-set cycles the time was 1 hour & 5 mins. I changed it to timed dry for 40 mins, selected "very dry" it worked perfectly, saving me 25 mins. of drying time.

    No, I would not recommend this to a friend