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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2756 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,756 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love to do laundry!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the functionality and the ease of usage. Big tubs that fit in a small space!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this washer and dryer. They are extremely quiet compared to my old one. The option to start a load through Wi-Fi is amazing ! Best washer and dryer I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer /Dryer stacking unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer /Dryer combo. They are very efficient, save water/ need much less soap. They get things cleaner than our old washer / dryer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wash tower

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how everything is in the center for great access. It fits really well in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Silent and wonderful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The washer-dryer combo is super silent. Love some of the features and would definitely recommend to all.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it delivered and installed and was very satisfied with the service. I love that the controls are located in the middle. It is compact and fits just right in tight spaces. Best washer/dryer I have purchased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG-4-5-cu-ft-he-sm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, steam feature A+, easy to load and unload, controls in the middle of the appliance an excellent idea that truly help people not to tall.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the LG stackable washer / dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice pair of washer / dryer. They're quiet, look great and the clothes come out super dry and fresh. Note: The washer and dryer have separate power chords and the dryer needs the higher wattage outlet (40W).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New LG stackable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We love the efficiency and the size of the unit. It allowed us to install additional shelving. Clothes come out fresh and clean and with the app i am notified at the end of each cycle

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great laundry setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great placement of the controls, very quiet. No shaking or rattling. The stacked washer and dryer give the room more space. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WashTower: A Space-Saving, Steam-Loving Laundry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower with steam and built-in intelligence is a game-changer for laundry. Its space-saving design, steam function, and AI technology make it a standout appliance. The steam feature effectively removes wrinkles and odors, while the built-in intelligence adjusts settings for optimal results. The user-friendly control panel, remote monitoring, and app integration make laundry day a breeze. Highly recommended for a better laundry experience.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 4 out of 5 stars

    Good space saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only concern is that at some settings you can not use cold water. But other than that it is worth the money. It also saves a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Perfect Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they are stacked together as 1 unit. It gave us so much more room and LG as the highest ratings in the industry!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Unit for a Small Space

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit to save space in a small room. We purchased this to replace a larger top loading unit and we are impressed at the quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG Washtower to replace my old stacked unit that finally died. I’ve been using it for a few weeks now and have absolutely nothing negative to say. It’s a nice upgrade from my old setup. The controls are easy to understand and my wash\dry times have been cut shorter. I included the haul-away and install options with my purchase. No issues with the delivery and haul-away. The install appointment was set for a few days after delivery. Not a huge deal. When the third party arrived to install, they weren’t even aware it was an install appointment, they arrived to “haul-away” again. They didn’t have the necessary tools to install. This was a bit frustrating so we ended up installing ourselves.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my dream set! I can reach inside easily. My kids can help out by doing their own laundry and its user friendly to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washtower

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit for my new house which has an upstairs laundry closet requiring a stacked washer dryer unit. This new model appeared to be ideal for my needs as it is engineered specifically as an integrated stacked system with the controls for both washer and dryer located in the center of the unit for easy reach. Unfortunately, when Best Buy delivered the unit the delivery crew was unable to get it upstairs due to its size and weight. I would recommend this product only for a first floor installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like that control is easy to reach very happy with purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We'll see

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my unit three weeks. Loved everything about it until today. Washing tub bushing exploded and distributed themselves all over a load of laundry. LG repair appointment is a week out. Things happen so I'm not faulting a failure and repair. What struck me as odd is LG stating "a factory rep, in an LG marked van, in an LG uniform, not a local repair facility" will be arriving. Leads me to believe they're aware of a problem already, or are sending an factory investigator. Odd, either way.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The perfect washer/dryer tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine / dryer combo! For the most part pretty quiet. There are dime Moises that come from the washing machine that are a little concerning but so far so good.

    I would recommend this to a friend