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Customer Ratings & Reviews

$1,699.99
Save $900
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2754 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,754 reviews
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to get stackable washer and dryer so that we could increase the room in our laundry room. This works great and glad we got them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washtower, bought a new house and it fit right in to the laundry room perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beast washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product easy to use great features. love the app and i know my clothes are clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LGwasherdryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is great and I like the color. The w/d is easy to use. The 2 guys that delivered it did a great job and they had to bring it upstairs and the stairs curve around. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up since there is no stacking two units. Really simple to use since there aren’t a bunch of different cycles you will never use. Would definitely recommend this set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best we have ever had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall size for the space we have it in. Display is in the perfect spot for a "stacked" unit. All the whistles and bells along with easy to use and access controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lousy Delivery Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased so far with how the unit works. Getting delivery, including all the related parts, was problematic and I almost gave up on Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry essentials for a small place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laundry team ! Excellent machines and the installation service did a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 4 visits to get a working, non dented machine but so far it is great to have a full load washer dryer again. No more going to the laundromat for large items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Happy It's Here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and performance of my new LG Tower. Although I still haven't figured out all the extra settings, I'm happy with just using the regular wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Unit Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I love it!! It was everything we wanted. We have a new born and a toddler and this make no sound so is perfect for us!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer / dryer tower

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the washer and dryer work well, are simple to use and seem to be quiet compared to many washers and dryers. Best Buy delivered on time and did a very good install.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lovin my Laundry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small laundry space, this combination worked perfectly. The location of the cycles is convenient and easy to use. The unit is quiet and cleans very well. Best of all it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new LG wash tower!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, i love the wash tower! It's easy to use and such a space saver but most of all the larger capacity of both washer/dryer is a real time saver from my old machines.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Dreaming of new Appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for one or two people. Love the stackable. Control are in the middle. Just the right height for shorter people.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the performance of washer and dryer tower combination. So far it has performed better than expected. It has also allowed us have more room in our laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG ThinQ stackable washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and functions great. Firs nicely in our condo hall closet and replaced a standard side by side washer and dryer. Created more space for storage cabinets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and dryer Is fast and is easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amanda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans exceptionally well. The ease of use isn’t great because you have to download cycles off the app. You cannot adjust water temps in a cycle, you have to use a different cycle. It’s a little confusing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Here's a link that will help you understand the different cycle and options. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice set, good buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really nice upgrade in our apartment. The set looks great, and works as it should. Best buy did a great job installing as well. All around good purchase.

    I would recommend this to a friend