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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,799.99

Customer reviews

Rating 4.5 out of 5 stars with 305 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quiet operation, and cleaning performance of this washer and dryer set. Many appreciate the compact size and large capacity, making it ideal for various laundry spaces. While some users experienced issues with the lint trap and installation process, the positive feedback on the overall performance and design outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 305 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Lg wash tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Great color. Very quiet Good capacity

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great unit, fits where I needed it to, and quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer dryer needed to fit in a build in kitchen cabinet space. It’s very quiet to compared to the older unit I previously had. My favorite feature of this unit is the central control board. Stacked units typically meant the dryer controls are at the very top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer/dryer are great. As I write this I am actually doing a load of laundry. Besides the machines performance, the LG 24 hour customer support line is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 4 out of 5 stars

    Washer tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this very much. Only issue i have is in the dryer at the bottom of the dorr is the lint trap when it's closed. When i open the door there is usually stuff stuck on the bottom of the door on the felt

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer/Dryer Tower

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space saving tower. Put it in a bedroom. Very quiet. Easy to operate. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fits perfectly, is so quiet when it runs and the delivery crew were top notch!!!! Took the old broken dryer away as well as every single little piece of packaging. We opted to donate the washer to a local charity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stunning.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this washer dryer. Huge capacity and looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance
    Cons mentioned:
    Lint trap

    Rated 1 out of 5 stars

    It's a dud, well Best Buy support is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 11/2021, waited several weeks finally got it, and then 2 more weeks for an installer to come, who dropped it. Damaged LG washtower beyond repair, ruined a section of the brand new floor and walls in a brand new home, 3 weeks old. BB sent a out new unit, and could not move it to location so they setup a new service call to send more people out to move it. No one showed up. Hwoever the installer for gas line did and they seperated it and moved it with ease. That should have happened first time. However this new unit does not heat up to dry. Washer is great! So I spent about a total of 6 hours on calls and chats to get a repair service, BB failed kept passing the buck between departments. So I called LG directly. In less than 10 mintes I have my service call. They did say being new BB should have been to resolve the issue for me. so ratings are more for BB not product. I like LG washers and dryers, used them prior to this unit. Not sure what caused the issue with heating, appears to be faulty switch. But BB, you should have doen better and come on, dump geek squad name, stop using it for all support.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. Thank you for taking time to review this product.. We are doing our best to improve the quality of our products. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice combination set.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and Fast. The cycle time is much shorter than our old Magtag units. Stackable design gave us more space in the laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great washer and Dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this stacked unit due to size constraints we had. Not only are they size friendly but they work great and look very stylish too! Very happy with our purchase so far!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for taking the time to leave us this amazing 5-star review. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, and we'll be happy to assist. ^James. LG

  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service in the US The delivery was fast and they brought it inside install it and explain my wife how to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to operate. Lots of options and it gets everything clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Great stackable washer/dryer. Perfect space for my condo. Ever since I purchased the LG machine the commercial on tv have been running nonstop. Easy use and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern Cleaning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Design. I did have to connect with LG for ThinQ app support, Very quiet, cleans wonderfully. Little vibration on spin.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Very pleased!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Highly recommended. Washer and dryer works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best full size Washer/dryer for small spaces

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG WashTower is the best (and only) solution for installing a full size washer/dryer in a very small space. It has many high tech features and runs very quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this product. Except for the fact that it does not have a setting for a small load

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good washer tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Purchased and installed in the basement. Very easy to use and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Excellent washer/dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is a great space saver and works better than any washer/dryer pair I've ever owned. Would highly recommend this to anyone looking for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washtower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would purchase this again over the top loader. Highly recommend if you're looking for a stack washer and dryer to fit into a small space or closet. I would also purchase from best buy again. The installers were professional and timely and communicated well. It all was a very smooth process, I would go to best buy again for appliances. Thank you!

    I would recommend this to a friend
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