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Customer Ratings & Reviews

$1,899.99
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Comp. Value: $2,699.99

Customer reviews

Rating 4.6 out of 5 stars with 326 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Gas Dryer WashTower for its quiet operation, ease of use, and space-saving design. Many appreciate the cleaning performance and capacity of the units. Some customers express concerns about the lint trap and installation process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 326 reviews
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service in the US The delivery was fast and they brought it inside install it and explain my wife how to use it

    I would recommend this to a friend
  • Cons mentioned:
    Lint trap

    Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product even I feel that the dryer sometime override my command.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Speedy & Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra quiet and the speed wash option is great when you just need a handful of shirts refreshed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Washer and Dryer tower!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer dryer. Plenty of room in both washer and dryer. Only change I would make is to be able to change the door configurations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is perfect. Controls in the middle. Seamless design. I wouldn’t do top / bottom washer / dryer any other way

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sleek Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had a chance to use my machine but it is sleek, compact, and fits in with the aesthetic of my condo. I am excited to use it...its perfect for my place!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Front Loader Stack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom in her assisted living apartment and they fit great and are quiet enough. They work for her as they aren't two big and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of LG Wash Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this product. Except for the fact that it does not have a setting for a small load

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for the small home!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Feels like a bigger washer & dryer but compact at the same time. Great for smaller condos like my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service I highly recommend to who looking for washer and dryer

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    LG- W/D Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that LG came out with their Thin Q line of washer/dryer combo. The older GE style was great back in the day but GE had not revamped the older style. The unit fixes beautifully in the small space that was available in my pantry.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fit and the newest technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great top and bottom washer and dryer, fits perfectly in a closet space.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and for small space good quality and excellent for everyone for sure five starts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that help my wife and I during the process made buy this set super easy! Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not installed yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed yet due to delays in remodel. Unboxed and the unit is just as I expected, will have to review after I get installed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet and love the space savers. Love the unit. Love the color Glad I bought this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Don't look longer if you need a great washer and dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for short people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what I needed. easy use for short people because controls are in the middle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect size for large loads. Look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This combo is easy to use and saves space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo of washer and gas dryer is easy to use and saves space. Its price is reasonable with the futures provided.

    I would recommend this to a friend