Customers are impressed with the ease of use, quiet operation, and cleaning performance of this washer and dryer set. Many appreciate the compact size and large capacity, making it ideal for various laundry spaces. While some users experienced issues with the lint trap and installation process, the positive feedback on the overall performance and design outweighs these concerns. The price point is also frequently cited as a positive aspect of the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 314 reviews
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Speedy & Quiet
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Extra quiet and the speed wash option is great when you just need a handful of shirts refreshed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great top and bottom washer and dryer, fits perfectly in a closet space.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This thing is perfect. Controls in the middle. Seamless design. I wouldn’t do top / bottom washer / dryer any other way
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Sleek Unit
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far I haven't had a chance to use my machine but it is sleek, compact, and fits in with the aesthetic of my condo. I am excited to use it...its perfect for my place!
It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
Pros mentioned:
Size
Rated 5 out of 5 stars
LG
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice and for small space good quality and excellent for everyone for sure five starts.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my mom in her assisted living apartment and they fit great and are quiet enough. They work for her as they aren't two big and easy to operate.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Perfect for the small home!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great machine! Feels like a bigger washer & dryer but compact at the same time. Great for smaller condos like my home.
This reviewer received promo considerations or sweepstakes entry for writing a review.
exactly what I needed. easy use for short people because controls are in the middle.
I would recommend this to a friend
Rated 1 out of 5 stars
Im so disappointed with my purchase
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Trapped, Smelly Water
After every single wash cycle, residual, dirty water is left trapped inside the machine. If this water is not immediately and manually drained—which requires a messy and time-consuming process—it quickly develops a horrific, sulfurous odor (like boiled eggs or rotten sulfur).
As a result, our freshly washed clothes come out smelling worse than they went in, requiring a total rewash. We are forced to drain the water manually after every load just to prevent the smell, which is not a feature; it is a critical design failure in an appliance that costs thousands of dollars.
No, I would not recommend this to a friend
Brand response from LG Digital Customer Care
Posted .
Hi, Yadira. Thank you for sharing your experience with your LG Wash Tower (WKG101HWA) model. We appreciate your feedback and understand how important it is for your appliance to deliver fresh, clean results without extra steps.
One helpful step is to check that the drain hose is installed at the correct height (between 29–96 inches) and not inserted too far into the standpipe, as improper installation can cause water to remain trapped inside the unit. Running the Tub Clean cycle with liquid bleach or a washer cleaner can also help eliminate odor buildup. For more guidance, visit https://www.lg.com/us/support/help-library/lg-front-load-washer-water-remains-in-the-drum--20154274615549. If you’d like us to assist further, please send us an email at [email protected] so we can help directly. ^Juvy
Pros mentioned:
Size
Rated 5 out of 5 stars
Great for value
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer and dryer. It fit perfectly in our space.