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Customer reviews

Rating 4.5 out of 5 stars with 2130 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,130 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good for the price...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. The first one leaked but BB replaced it with another and works well. Clothes do spin great so takes very little time to dry even heavy clothing. Rather quiet which is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great performance at a good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine that is also a good value. Installation is easy (key is leveling the machine correctly). The direct drive motor is worth every penny as the clothes come out super clean and almost dry. Our dryer has much less to do and that saves money. The washer has intelligent technology that assesses the load and programs itself accordingly. It is so much better than our Mayting belt driven front loader. The biggest reason I bought this machine beyond the performance is that it is user repair capable. Parts, videos and instructions are available for the handy person to attempt repair if needed. It also has a self diagnositic tool onboard.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Value for $$$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent size for a family. Our previous washer was Frigidaire which last 21 years. Hopefully, this one will last that long too. Not too many bells & whistles like wifi-connect or sending emails etc. Just the basics and so far, it washes very well. Very silent too. Value for money!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Well done!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer are quiet and efficient. An added bonus wasXavier and Randy who did a great job with installation. They arrived promptly and went about their work cleanly and professionally. Top job, gentlemean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Simple to operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG machine is very similar to the one I had before. Very simple to use, very quiet and it has a great design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mildew problem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine and does a good job washing the clothes. However, the clothes come out with a mildew smell that is extremely hard to get rid of. I use the monthly pellets that are recommended to clean the machine. I wipe it dry after every load. I've had to switch soaps several times to find one that minimizes the mildew odor but doesn't drive us nuts with the perfume odors that are added to soap. I don't know if this is unique to LG or if this is true for all front load washers. I just know it's annoying to wipe your face with a freshly washed towel and smell mildew!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Lorena. Thank you for sharing your experience with us regarding your LG - 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. We understand that this unit didn't meet your expectations, and we understand your inquiry regarding the mildew odor. To address this, we recommend cleaning the drain pump filter located behind the small door at the bottom front of your washer, as trapped debris can often cause persistent smells.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer has been amazing and no problems since i’ve bought it…easy to use and install

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the luck, on Christmas day our washing machine (12+ years old) decided to stop working. We know we’ve had ir fixed several times recently sonwe decided it was time ro replace it. Decided to go eith this model so it would match our dryer and it was on sale too for a decent price. Got it delievered a couple days later and had the old one hauled off. Very friendly delivery guys. New washer works as expected. Nothing too fancy on it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    LG 4.5Cu Ft Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this energy star washer as it runs quietly with a relative large capacity. It fits most of the laundry rooms as it can stack up a dryer. I likes LG because we have been using this brand and are familiar with the features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this washer. We are big fans of front loading washers and this one does not disappoint. For the money this washer is an excellent buy. It cleans great and is simple to use. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    LG washer is amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect. After dealing with almost a year of issues with my old washer that was new but had many defects, I feel so happy with this one! NO ISSUES since bought! I love it. Simple to use and washes perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As simple to use as our new Dryer. Plus the fact that they are stackable allowed us to reclaim space in our water closet for additional shelves and storage to support washing and drying efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine uses less water than our old one, and the clothes are cleaner! It makes more noise than our old one, which is the only drawback. Good price, good efficiency, great features. We've very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Not a disappointment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, plenty of capacity, cleans clothes well. It does the job its supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our washer now for over a month and so far, it's been really good. It's quiet, doesn't vibrate at all and it cleans the clothes well. The capacity is very good. No regrets at all and would recommend this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Buy and Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this model had a Spin Only cycle when water is left standing. Used Express Wash (10 min.) to remove water instead. Otherwise: quiet, good size, versatile, and good price point. Purchased 1 month ago. Jury still out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing washing machine with multiple functions and intelligence! It does the job well and is extremely easy to operate. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Nearly perfect!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Cleans well, doesn't need a lot of laundry soap, and is very gentle on clothes. (It does, however, take a little more time per load than the 20-year-old Bosch it real;aced.)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After too long of a relationship with an agitator washer, this washer has been the perfect rebound that is quickly turning into the real deal for us! The washer is energy efficient, quiet, and has enough variation in settings to address our outdoor gear and more delicate items. I also appreciate how quiet it is. Very glad we chose this washer. We also opted for installation services and the Best Buy installation crew was very communicative about when they would be arriving, practiced safe covid precautions, took the time to demonstrate functionality and answer our questions, which was well worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Quiet. Easy to clean. Our clothes are clean and smells good. Thank you LG.

    I would recommend this to a friend