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Customer reviews

Rating 4.5 out of 5 stars with 2130 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer, highlighting its excellent cleaning performance, quiet operation, and ease of use. The large capacity is also a plus for many users. However, some customers have reported issues with a musty odor and leaks from the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,130 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good washer for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job of cleaning clothes and not noisy at all. Does not get stinky either.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and cleans well love the options of washing recommend to all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG frontloader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer,easy to use,very quiet,fast get your wash

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    LG FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a new washer dryer set, easy to use and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer & Dryer Set- Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected and more! Quite! Easy to navigate! Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine after my Samsung died. Overall I am pleased with the quality of this washer. It has a spin cycle that is much longer than my previous washer which I find lessens the burden on my dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Jacquett Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working really well right now. Will see how things are going in the next few months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worse I have had in 60 years!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not allow the use of bleach. The 'add to liquid soap drawer' does not mention that the bleach goes straight into the laundry without dilution. If the door is open it goes straight onto the door gasket, my legs, feet, floor. I have had two pairs of pants splashed, and a sweater destroyed when it landed on top of the cotton crocheted item. Who puts out a washer that will not allow liquid bleach to be safely used? So, there is a big routine, dilute, fill, stop, unlock, add, then put the laundry in. NO Rinse & Spin cycle either, drain and spin - yes. Forget about caring for knits. Would I like my old Kenmore back, pay the repair bill and carry on? Oh, yes. For a normal load of towels in hot water - over an hour of electricity use. Not cheap to run, not easy to run, and no re-do. Put the bleach in the tub first and I get the same hot spots. Service: LG has the worst possible management team. As for the design team my mama could have done better, they have no idea of the use. Kenmore, since 1960 had bleach dispensers, Purcchased Oct 2021

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Perfect So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works good. Just got it but no complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Washer dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, quiet. Quick installation. fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and good size for washing bedding in

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options. Big enough to wash blankets. Easy to use. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Price

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality washer for a great price. Very large capacity washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    lG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this model it's quite and clean well Big and efficient

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It does what its supposed to do…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to do. Wish it had the app features. Had I know this, I would’ve ordered the one above the 4000 series. This was what the installer said I could use, since the 4000 series drain hose is not long enough. LG and Best Buy didn’t have accurate pics for the 4000 series. Wish I bought the 5000 series one.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there. We understand your inquiry regarding the features and compatibility of your LG 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer. Thank you for sharing your experience with us. We understand that the unit didn't meet your expectations regarding app connectivity and the selection process. Your feedback is important, and we want to ensure you have the best experience with our products.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-front-load-washer-with-6motion-technology-white/J7G564PKH5
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Machine works like adream as Best Buy installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine runs beautifully. Has all the settings for all of our needs. Very important we used Best Buy for the delivery and set up and the employees they used were wonderful. Our home is up on 12 foot pylons and these guys did a wonderful job no dinging anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement for our previous 14 year old model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is loud still trying to figure out how to completely work it it’s a lot of thing settings on there. But it is very nice and wash your clothes very well. My son has nose bleeds and it was bad on his pillow case and pillow I mean real bad one wash clean everything look like new!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Even took the cat hair off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with this washer. I was especially impressed by the way it cleaned my comforter. Not only was the comforter well washed, but it was free of cat hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average. It stank

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with a horrible smell, I though it was due to it been closed so I kept it open a couple of days, but after I installed it, I ran a cleaning cycle to wash the machine, and I also cleaned it manually many times but the smell persisted. I kept using it hopping it would get better but it didn't. Now, after 6-7 months of using it, the smell has decrease a little. I would not recommend this washer, maybe I just got a bad one. Also, it does not sense the correct load on the "normal" setting, it lasts more than 50 minutes to wash a full or small load.

    No, I would not recommend this to a friend