Customer Ratings & Reviews

We had 2 delivered of this model. The first one had a twisted gasket all around the door. The installer left with it running so I didn’t see it until he was gone.

Good, perfect and economy machine, and perfect for household use.

LG has to make something else, but not washer/dryers. After 6 minutes of washing , the machine load will be not fully wet yet. Disappointing!!! Pictures provided

Our washer developed a leak one morning, and by the next day we had determined the drain pump was the culprit. We were all set to be travelling within four days and had laundry to do, so we did not have time to repair it ourselves. Two different repairmen said it would cost at least $350 and it would be 3 days before they could get to it. We went online shopping to see what a new washer of the same type and size (since the washer and dryer are stacked) would cost. Once again, Best Buy to the rescue with the same brand and size, but one model better, for $300 more than the lowest estimated repair. Best of all, we picked it up curbside and installed it in two days! Plenty of time to get our laundry ready to travel!!

I have washed four loads with this dryer: whites, permanent press, towels, and bathroom rugs. After reading reviews, I opted to use Quick Wash. I also used a limited amount of laundry detergent that still got all of my items very clean. I pressed the extra rinse button three times for extra rinsing. By not using the normal function, I could use all of available adjustments. I added white vinegar to the fabric softener compartment during the second rinse cycle to ensure no soap residue was left on my items. The washer is so quiet that I frequently checked it to make sure it was still running. My previous washer's shortest wash-rinse cycle was 41 minutes. This washer was a bit more than half that with the three additional rinses and the items were very clean. This is the best washer I have ever owned. It operates efficiently, quietly, and economically. I strongly recommend it.

With all the bad press about molding in front loading, I have a magnetic bracket that holds the door open after each wash. With that worry gone, this washer is fantastic! I love all the settings. I love being able to see into the washer. It uses so much less water but all clothes are clean. I chose to stack this under the dryer and so far love the setup.

Of all the luck, on Christmas day our washing machine (12+ years old) decided to stop working. We know we’ve had ir fixed several times recently sonwe decided it was time ro replace it. Decided to go eith this model so it would match our dryer and it was on sale too for a decent price. Got it delievered a couple days later and had the old one hauled off. Very friendly delivery guys. New washer works as expected. Nothing too fancy on it.

LG was brave enough to show Consumer's Report washing machine rating table in their laundry machine home page. This LG machine was highly rated and was one of the "best buy". We were not disappointed after using it for coupon months. This machine has enough cycles, quiet and only use a small amount of water. 4.5 cubic feet is a lot larger than the 3.5 cubic feet Frigridaire that it replaced (after 11 years). It spins really dry and my wife really likes it (we have 3 kids). CR rated it as the more reliable brand and hope it will last for 10 years or more (average life expectancy is 10 yrs). Make sure you have enough room for the machine before you order, especially the depth requirement.

We previously had owned the same version. When the motor bearings went, we shopped for a while, but found that this machine for the price and with the features was still the best fit for us. We're on a water well, so water consumption of the top loading machines meant a front loader was better. This machine has a quick wash feature that does a great job, 15-17 minutes, done. This machine is really very quiet. Make sure if you do take the time to level the machine. For deeper cleaning we use normal cycles. Because of the electronics do consider the extended warranty, get the 3yr if you are going for it. We hope to not need that. Our previous machine lasted 5 years.

I bought this to replace my previous LG washer. That one lasted 11 years with no problems. I liked that I could use my pedestals from the previous model for this model also, saving me quite a bit. My family is small, so this washer's capacity is adequate for us. The controls are easy to use and I like that there is a separate setting for bedding. The only feature this lacks from my previous one is the interior light. I do miss that. The Memorial sale price was very good. Installation service was excellent.

Bought this washer as a set with the LG Gas Dryer with FlowSense (WM3400CW). Washer is super super quiet. You won't be able to tell it's running unless you look at suds in the window. Super easy to use even for my 91 year old father. Great features for the price. Can throw in large comforter and multiple jeans with no issues. Also, make sure to get your rebate from your utilities company. Huge savings there. Aside from an initial balance problem, no issues since. Great washer for the price.

Very good price for a name brand washer. I’ve purchased many products from Best Buy over the years. Delivery and installation were fast and efficient.

I bought this machine (which was highly rated by a consumer magazine) from Best Buy because I have purchased all of my major appliances from Best Buy. The best part is: Best Buy still does price matching and matched the sale price of a nearby big box store. Customer service was excellent. The machine was delivered within a week of service. The other guys? Well maybe we can squeeze you in three weeks later. The LG washer lives up to its reviews. Performs as I expected. I can see why it was highly rated.

Very good washer, quiet and use minimal water to clean the clothes good. The clothes are barely damp after spin cycle which means less time drying. The wash cycles are longer than usual but that’s a minor detail in comparison to all the other wonderful features. My sister loves her new LG washer, it cut her laundry day shorter with its larger capacity and can now wash her king size bedding set at once and not have to take comforter elsewhere to wash when she had an old top loader with agitator.

Runs quiet. Holds a good size load of laundry. Uses less detergent than old washer.

This LG washer is an outstanding machine! Quiet and super cleaning of clothes is it's high points..........the wife first front loader so a new adjustment to make; must get the pedestal otherwise you will be om your knees. My wife is Korean so consulted some relatives and they advised to get LG over Samsung appliances.........so I did with no regrets. Don't get the Steam gimmick machine!

Very quiet, plenty of capacity, cleans clothes well. It does the job its supposed to do.

This machine is pretty good. It is highly efficient and it also does excellent job in cleaning clothes. The best part is this is quick and does not make lots of noise

This washing machine is very efficient and quiet. I chose this machine because I already own the matching dryer. I like the fact that the dryer can be stacked on top of the washer. The LG warranty on the motor made my choice a no-brainer. Love this washer!

100% recommended, energy efficiency, good size, very silent