Customer Ratings & Reviews
- Model:
- WM3400CW
- |
- SKU:
- 6397853
Customer reviews
Rating 4.5 out of 5 stars with 2124 reviews
(2,124 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value this 4.5 Cu. Ft. High Efficiency Stackable Front-Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and the effectiveness of the spin cycle, while some found the price to be reasonable. A small number of users reported issues with the door.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer operates well and very quiet. Since replacing my 15 year old washer and dryer I love how my clothes come out so clean and virtually dry due to the 1,300 rpm spin cycle. I have to say is this washer does NOT come with wifi capabilities to manage the washer using the App other than that I love it. That was a costly mistake I over looked when I was comparing multiple washers and their features, cost, etc. In addition, it is very easy to overload the washer and become out of balance so I have use good judgment for how many clothes you should put in for a load and properly load the amount heavy and light items. There is a small learning curve for anyone coming from old agitator/top loader washers to front loader. I was able to wash a king size comforter as well as two large pillows without any problems. I did had a huge problem just trying to wash a single pillow with some other items; nevertheless, I was warned about this in the manual. The washer became out of balance and would not complete the cycles without removing the items and add a second pillow to balance the load and restarting the wash cycle.
I would recommend this to a friend - Pros mentioned:Capacity, Cleaning performance, Ease of use
Rated 5 out of 5 stars
LG is the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although my previous LG front loading washer lasted only 6 years, it was due to running several loads daily with 5 adults in the house. The capacity is great, and the efficiency and ease of use is outstanding. I have this and the companion front loading dryer sitting on the pedestal drawers, which provide nice storage for dryer sheets and miscellaneous supplies. I highly recommend this unit.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Economical Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have washed four loads with this dryer: whites, permanent press, towels, and bathroom rugs. After reading reviews, I opted to use Quick Wash. I also used a limited amount of laundry detergent that still got all of my items very clean. I pressed the extra rinse button three times for extra rinsing. By not using the normal function, I could use all of available adjustments. I added white vinegar to the fabric softener compartment during the second rinse cycle to ensure no soap residue was left on my items. The washer is so quiet that I frequently checked it to make sure it was still running. My previous washer's shortest wash-rinse cycle was 41 minutes. This washer was a bit more than half that with the three additional rinses and the items were very clean. This is the best washer I have ever owned. It operates efficiently, quietly, and economically. I strongly recommend it.
I would recommend this to a friend Rated 4 out of 5 stars
Its ok for small spaces.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty well, fits in a tight, snug spot. The only thing i dont love is that regular washes are 90 minutes automatically, no matter the load size and sometimes it will go beyond that. My mother had a bigger version of this that would be 35-60 minute wash depending on load size and wouldnt adjust to make it longer. It once took 5 hours to finish one medium size load. I dont know how that is energy saving but okay. I had mine professionally installed so no problems in that aspect. If i had more space, I would have gotten the bigger one with the silencing of signaling its done, and smaller wash times.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of useCons mentioned:Door
Rated 3 out of 5 stars
Below average install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, does large loads easily. Door however does not shut properly have to slam it so it latches. Will reach out to Best Buy, but not looking forward to all the crap I’ll go thru to get the door adjusted. Should have been adjusted at delivery. Slight water leak at connection I tightened by hand to stop, they had no time for either during delivery. Machine is great, works well, easy to use. Best Buy delivery and install sucked. You gotta care, they didn’t.
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Washer Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! It's a small size for a smaller home or apartment unit! Its fits a good amount of clothing. Runs so smoothly and quietly! The installation was quick and the washer is very easy to operate
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Aliyah. We appreciate your time in leaving us a review in regards to your 4.5 Cu. Ft. High Efficiency Stackable Front-Load Washer with 6Motion Technology in White. We are excited to know that you are enjoying the design of this product and hope you get to enjoy it for many years to come. Should you ever need assistance, don't hesitate to reach out to us. We're here to help anytime. ^Anthony
- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Clean machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent washer and will save you on water. It spins the clothes very dry at the end and that will save on drying time. Very good at cleaning clothes and easy to use. It has many options, which is nice. No musty smells or mold.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 2 out of 5 stars
4+ year review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this washer since 2020. I have had to get this serviced 4 times after three years of having it. It leaks, plain and simple. It leaks a lot. I just fixed one issue about a month ago and guess what. It’s leaking again. I’m thankful I got a washer, but I wish I got a different one because it just leaks. Note: I do have a big family since 2022 we’ve had a household of seven. I do laundry constantly. Everyday or every other day. I do probably 20 loads a week. I’ve maintenance the washer every month. Cleaning it. I only use the recommended amount of detergent 2 tablespoons. Vinegar for softener. It does clean the clothes. I’ve ruined clothes too with detergent stains but it could have been user error. Over all I wouldn’t recommend to people or you guys. Won’t repurchase this company whenever we are looking for another washer. Dryer is great though lol never had a problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your detailed experience with the LG Washer (WM3400CW) model. We understand your concern about dealing with continuous leaks, especially when you have a large household and do laundry so frequently. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend the following troubleshooting steps to help identify the root cause of the leaks: Over time, the door seal (gasket) can develop small tears or lose its integrity, which can lead to leaks. Inspect it closely for any signs of wear or damage. If you find any issues, it may need to be replaced. Since you’ve had multiple service visits, it’s possible that a hose or connection may be improperly secured, causing intermittent leaks. Double-check that the inlet hoses and drain hoses are tight and properly connected. If the drain pump is clogged or malfunctioning, it may cause water to leak out of the washer during or after cycles. Make sure the drain pump filter is clean and free from any debris that might be obstructing water flow. If these troubleshooting steps don’t resolve the issue, we recommend reaching out to us via @LGUSSupport on social media. Our team can help schedule another service visit or explore other solutions. We want to get this resolved for you, so you can continue to enjoy your dryer without the hassle of the washer’s ongoing leaks. ^Juvy
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer gets clothes really clean. Its also very quiet. We bought the pedestal to go with it and we love that also. Itspins really well so your clothes will almost be dry.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Melody sweet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it does a good job washing my clothes, bedding, etc. It is quiet and sings a little melody when it finishes instead of a loud noise.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great efficient washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer, great upgrade from our old top loader. Close seem to wash better and the spin cycle woks a lot better so the close in our dryer are drying faster after wash.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Price
Rated 5 out of 5 stars
Satisfied first time washer and dryer owner.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These units are amazing, they get the clothes cleaned super fast and efficient especially if you're in a time crunch. Only issue we have had with them is they are kind loud at times it seems like if the loads get unbalanced at all but other than that we love this washer and dryer. Would definitely recomend to anyone looking for high end units at a very reasonable price.
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use, Price
Rated 5 out of 5 stars
Great Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for a great product. Bought this to replace our Samsung Top load that kept having problems with "Uneven" load alarms. Called a repair man out and he highly recommended a front loading LG. So we bought this and have been very happy with it so far. Simple to use and holds a decent amount of clothes.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Great Washer!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited until I'd used this a bit to write my review. Bought this to replace my 18 year old LG Front Loader that died in March 2025. We average 2-3 loads of laundry a day for our business. Simple design, affordable, basic functions, much quieter than my old one and more efficient. Install crew was great too.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far do good. Frugal with water, lots of washing options, quiet and clothes come out clean
I would recommend this to a friend - Pros mentioned:Capacity, Noise level
Rated 5 out of 5 stars
Very good washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG was brave enough to show Consumer's Report washing machine rating table in their laundry machine home page. This LG machine was highly rated and was one of the "best buy". We were not disappointed after using it for coupon months. This machine has enough cycles, quiet and only use a small amount of water. 4.5 cubic feet is a lot larger than the 3.5 cubic feet Frigridaire that it replaced (after 11 years). It spins really dry and my wife really likes it (we have 3 kids). CR rated it as the more reliable brand and hope it will last for 10 years or more (average life expectancy is 10 yrs). Make sure you have enough room for the machine before you order, especially the depth requirement.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Not super fancy but good washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not super fancy, very few bells and whistles, but has a large stainless steel drum at a relatively budget friendly price which was ideal for our family. This model is very similar to the LG washer that we were replacing. Our previous washer had a tear in the rubber seal which caused water to leak out. Hopefully, this will not occur with this washer. Also, the soap dispenser would get stuck so we removed it. Well, this new washer has the same problem so be very careful when removing the dispenser for cleaning. You may find it very difficult to reinsert and close; definitely a design flaw. This washer is also much louder than our previous model and the wash cycles are all much longer; regular loads lasts 75+ mins! Our reasons for buying this model were that it somewhat matches the existing dryer, the price was fair and it was in stock with a few days delay for delivery. All in all, it does what it should....washes clothes.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
So far so good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this washer has been great. Quiet, powerful, and cleans clothes way better than our previous top loader.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
We love this washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are amazed by this washing machine. We can't believe how quiet it is - the first time we used it I looked over at my partner to ask if they remembered to run a load because I couldn't hear it, (and the laundry "room" is in our kitchen!). It looks great and is really easy to use. I also appreciate all of the useful settings and the flexibility with settings.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Value, Really Cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new LG front loader which is my first front loader and now prefer to a top loader but it took a few loads to convince. This one takes the same amount of detergent as my front loader. Advantages of a top loader: 1. You can always add a piece once the cycle has started. No draining and restarting the entire process. 2. Easier to load into the top of the machine versus bending over. Advantages of a front loader: 1. Looks like clothes are cleaner 2. Clothes will last longer since there is no agitator to beat against the material. 3. A lot more efficient in the water and power departments. Obviously, the front loader wins in the long run. This particular machine is not only one of the lower priced machines but get high reviews on Consumer Reports. It was fairly easy to learn how to use also. Would definitely buy an LG product again.
I would recommend this to a friend






























