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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1244 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers highly value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology for its excellent cleaning performance and quiet operation during washes. The ease of use and large capacity are also frequently praised, along with the quality of the machine and its effective spin cycle. Many appreciate the sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,244 reviews
  • Rated 5 out of 5 stars

    Yes, I like it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 25 year old major brand washer that was still working. This machine is great. I’ve used it for 30 loads over a month and enjoy it. The app is good. It looks nice. Non-agitator leaves my clothes gentler—but cleaner. Pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Effective but noisy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective washer that uses less water and power than the top-loader I used before it. However, while the machine is overall reasonably quiet, its water flow is very loud - both a banging on-and-off of the intake valves and the drain pump sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new washer. Only criticism is the documentation on how to deal with combination liquid detergents and powdered boosters (oxyclean and baking soda)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t forget that I have to check on the washer because it has the LG ThinQ. It lets me know when cycles are done and when tub cleaning needs to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received great service from the delivery team and this item has worked with no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our great new LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with the replacement washer - it was the least expensive of the range of LG Dryers but did everything we needed without a bunch of additional functions and is enormous (time for a bigger dryer and fewer loads!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation team

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team who came to do installation. They were knowledgeable and polite. Performed the checks and test runs before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Created a happy ending

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with a purchase I made and everyone I spoke to was kind, patient and more than willing to make things right as they did. Loved my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and works even better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never imagined my washer would have smart capabilities! So far it works flawlessly and has a setting for any clothing condition you can imagine. The finished load notification is great for appliances that are in the basement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer care

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the pair on sale good price .after dealing with best buy my washer had a problem i called and they replaced the washer . i will only buy my appliances from them. Great store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    working great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim profile and attractive aesthetics add a touch of sophistication to my laundry room. The quality build and durable construction give me confidence in its longevity and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good quality machine, it’s been more then a year without a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It washes my clothes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and good value for the money. Setting up Wi-Fi, on the other hand, is a gigantic pain. It’s not exactly intuitive, and I had to consult three different websites and two YouTube videos in order to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the older version and decided to go with the newer one due to price. Its been amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer because it uses less water cleans well and it less time that my older kenmore washer. I am very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer very quite and out clothes are nice and fresh every wash no smell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the new LG machine. Saves on electricity and water. The staff even took it downstairs to my basement and hauled away the old one. Great service. Will buy from Best Buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice front load washer pair with the matching dryer. Clothes clean well. Many features. Like the choice of cycles. Needs to be wiped dry after the last load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing I noticed with this machine - which replaced an older LG machine was how quiet it is - even on spin cycle it makes almost no noise at all. It cleans clothes well. Easy to select washes and run No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far, but being a major brand, that's what I was looking for. Thank you.

    I would recommend this to a friend