Customer Ratings & Reviews

Upgraded from a 25 year old major brand washer that was still working. This machine is great. I’ve used it for 30 loads over a month and enjoy it. The app is good. It looks nice. Non-agitator leaves my clothes gentler—but cleaner. Pleased.

Very effective washer that uses less water and power than the top-loader I used before it. However, while the machine is overall reasonably quiet, its water flow is very loud - both a banging on-and-off of the intake valves and the drain pump sound.

Very happy with the new washer. Only criticism is the documentation on how to deal with combination liquid detergents and powdered boosters (oxyclean and baking soda)

Love that I don’t forget that I have to check on the washer because it has the LG ThinQ. It lets me know when cycles are done and when tub cleaning needs to be done.

Received great service from the delivery team and this item has worked with no problems!

Thrilled with the replacement washer - it was the least expensive of the range of LG Dryers but did everything we needed without a bunch of additional functions and is enormous (time for a bigger dryer and fewer loads!).

Great team who came to do installation. They were knowledgeable and polite. Performed the checks and test runs before leaving.

I had a problem with a purchase I made and everyone I spoke to was kind, patient and more than willing to make things right as they did. Loved my experience.

I never imagined my washer would have smart capabilities! So far it works flawlessly and has a setting for any clothing condition you can imagine. The finished load notification is great for appliances that are in the basement!

I bought the pair on sale good price .after dealing with best buy my washer had a problem i called and they replaced the washer . i will only buy my appliances from them. Great store

The slim profile and attractive aesthetics add a touch of sophistication to my laundry room. The quality build and durable construction give me confidence in its longevity and reliability.

This is a good quality machine, it’s been more then a year without a problem.

Great washer and good value for the money. Setting up Wi-Fi, on the other hand, is a gigantic pain. It’s not exactly intuitive, and I had to consult three different websites and two YouTube videos in order to figure it out.

We had the older version and decided to go with the newer one due to price. Its been amazing

I love my washer because it uses less water cleans well and it less time that my older kenmore washer. I am very happy with my purchase.

I love the washer and dryer very quite and out clothes are nice and fresh every wash no smell.

Loved the new LG machine. Saves on electricity and water. The staff even took it downstairs to my basement and hauled away the old one. Great service. Will buy from Best Buy again

Nice front load washer pair with the matching dryer. Clothes clean well. Many features. Like the choice of cycles. Needs to be wiped dry after the last load.

First thing I noticed with this machine - which replaced an older LG machine was how quiet it is - even on spin cycle it makes almost no noise at all. It cleans clothes well. Easy to select washes and run No issues so far.

I like it so far, but being a major brand, that's what I was looking for. Thank you.