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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 1846 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and 6Motion Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the washer's large capacity and effective spin cycle, resulting in less moisture remaining in clothes. However, some users have noted issues with the control panel's visibility and occasional difficulties with installation. A small number of customers reported concerns about the product's reliability and lingering odors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,846 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, can handle large loads, and easy to use .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer, but how an equally great instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because I was horribly ill w/ a communicable illness, I could not be downstairs when Best Buy’s techs. we’re delivering the LG 3700 washer. I figured that there would be an equally great instruction manual. Boy, was I ever disappointed!! I asked my spouse & he related that “the guys just pushed buttons”. Thus, I referred to the manual that only related that I should do something w/ my phone. If a person has only a landline, what is that individual to do?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good, but not excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about it! Like the color, options, easy to use and how easy it is to connect it to WiFi. But just as my previous front loader after it's done with all the cycles, the detergent compartment has water in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer — many options and works. There is that wifi connective function that really isn’t relevant. It’s a good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a skeptic especially with buying washers that aren't Samsung. However with my last Samsung washer, I was outdone and many problems. LG brought it home with this washer and the settings are absolutely wonderful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    low water use and quiet but leaky machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this machine since it uses lot less water and clothes come out dryer which uses less time in the dryer. The first year it run smoothly without issues but right after the warranty ended it started leaking from the Botton. Geed squad agents came to check on it and said it was prob too much detergent, couple of loads after their visit and while using less detergent (btw Tide HE detergent) its leaking again. am I supposed to use no detergent? My old machine lasted 15 yrs too bad this one double the price only a year. plus its running my brand new floor

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I research front loaders and this one was in the top 5-6 in Consumer Reports. Works great, instillation instructions were good. Wi-fi is too far away so it’s a wasted feature for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soooo Quiet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally forgot I had laundry running until the machine sang its little “I’m done!” song. I have older animals that have accidents so it’s really nice to have the steaming features. Love this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Broken part after 4 months!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the reviews I decided to purchase this washer. After only 4 months of use I noticed one of the fins on the inside is already broken! I expect a washer to last longer than 4 months before needing to be fixed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In Awe!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing front loaders for years and am not disappointed!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality times 2

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been a real dud. It lasted from June til October, when the main tub bearing went bad. LG replaced it on warrantee along with the whole drum since they come as one part. There was a leak immediately after the repair. 1 week later, while in spin mode, it sounded like the house was coming apart. A week later, when the repair person returned and opened it up, he discovered that the newly installed drum had split in half. One month later and I'm still waiting on parts and can't wash clothes. While that's a "First world problem" it's not what you expect when you pay so much for a washing machine. An to think the reason I bought this was to prevent having the issues I was having with my old washer. I'd have been better off keeping the old one.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was good, the washing machine was satisfactorg

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer 7/1/2019 and been having issues with it. One of the main issues is that the machine would just stop moving but still making noise as if it is still washing’s clothes it also doesn’t give a lot of water I don’t know if that’s common I used to go to laundromat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tore up my clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful looking appliance but first I noted that water leaked back into the soap dispenser. I used the machine a couple times a week so not a problem but if I went out of town maybe water would overflow. Howerever I noted my clothes looked pretty beat up after cycle. This morning it shredded my rug.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, I hate to hear you have experienced this issue with your washer! This is definitely not what we expect of our products. Please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so that we can get this resolved for you. ^EJ LG

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Good washer with bonus WiFi features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washer is a huge step up from the ancient top load Kenmore I replaced. The LG wash/spin cycles are very smooth/quiet and, most importantly, your clothes get very clean. I'm not sure how much the steam feature really makes a difference in terms of deeper cleaning, but It's nice to have the WiFi capabilities and get push notifications to my mobile devices when a cycle is done. Set up wasn't too difficult using the LG app and my home WiFi network. Even the chime played by the LG is a very pleasant little jingle when compared to the gratingly painful buzzer noise made by the washer I retired. I always felt like I lost a round in a game show when a load finished. The LG display can be hard to read and change settings, but it's not a deal breaker. The main dial and physical buttons on the new LG are user-friendly though. I know there are other appliances on the market with touchscreens and other bells and whistles, but it's a washer, right? Overall, I'm pleased with this LG purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Control panel

    Rated 4 out of 5 stars

    Beautiful Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, loads of features & options, clothes come out clean and fresh. I'm a big fan of LG appliances, but I do have one complaint about their washer & dryer control panels. They need to be back lit as it is next to impossible to see available settings. I have to keep a flashlight nearby so i can see the settings. This is an ongoing complaint that LG continues to not address. Other than that this is an excellent washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 4 out of 5 stars

    Washes Oversized King Down Comforters

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes everything, including oversized king down comforters! As a single mom of three kids, laundry is something that is always happening at my house. This washer does a great job and keeps me out of the laundromat, even with larger items. I love it, even after 4 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new LG FL washer & dryer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace 12 year old LG FL washer & dryer. I was hesitant to buy the same ones but all the other brands are too deep for my space. The Best Buy sales manager told me they have made big improvements since my old model (WM2077CW) and he was right! These are awesome!!! {WM3700HWA & Dyer DLEX3700W} My clothes are so clean & the machines are super quiet! I thought the WiFi option was completely unnecessary but it’s actually helping me stay on top of things by reminding me to “please unload the laundry”. The steam clean option is wonderful and I’ve cleaned all our towels and sheets (it does take longer so I probably won’t do this every time but hoping it will help with kids allergies) & the brightest white with steam setting got all the mud stains out of daughters white jeans. The speed wash is only 15 minutes and worked well for a small load! The steam option on the dryer worked great to refresh dance costumes without having to wash them, they came out smelling great after just 10 minutes. I asked for advice on how to keep away the mold this time and it was recommended to use powered detergent only and hot/warm water as much as possible. Gain original powder is working well and smells great. Also there is a tub clean cycle which my older one didn’t have, and the door will stay open where you place it (the old one was either wide open or closed which is a NO for a FL). I almost forgot; the display panel is easy for me to read & I don’t agree with the negative reviews on that. Happy washing! I love my new machines!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Spin cycle
    Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably quiet, large capacity and wrings clothes dry extremely well, even my queen comforter. This works perfectly for my laundry needs. I haven't used the app but will eventually. Only negative mark is the display; they can be hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Overall no regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was purchased as an urgent replacement of my Whirlpool Duet Front Loader. The Whirlpool washer lasted 10 years, but the rubber ring became smelly and moldy and could not be cleaned. I chose the LG washer because the rubber ring design is less bulky and is easy to wipe down. I am hoping I will not have the same issue. Overall, the washer works very well. I have no trouble reading the control panel. The washer is quieter than my last one and hardly vibrates. The clothes come out clean and smell nice. The high spin cycle wrinkles the clothes too much, so I use medium for just about everything. My biggest and really only complaint, as with other reviewers, is that the soap/bleach dispensing drawer ALWAYS has water in it after the cycle is complete. I have to remove the drawer and empty/dry it after every use for fear of mold buildup. I also leave the drawer and washer open to prevent this.

    I would recommend this to a friend