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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.7 out of 5 stars with 2888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,888 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice washing machine, it has all the features that the wife likes. Also, it is very quiet. We are very happy with this purchase. We would recommend this washer, you will be please with it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great reliable products.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Front Loader Washer, and I couldn’t be happier with its performance! This washer is a game-changer in terms of efficiency, quiet operation, and advanced features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new LG washer. It is very quiet, uses very little detergent and fabric softener, and really gets the clothes clean. It is much higher capacity than my old washer, and it seems to take more water or of the clothes during the spin cycle. And I like that it is WiFi enabled, and that it lets me know when a cycle of finished.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome cleaning power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete through cleaning, pleasant sound to alert end of cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doesn't disappoint.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. I purchased this washer after researching and watching a lot of reviews and recommendations. I was looking for the most reliable washer. LG was at the top of almost everything I saw. There are also a couple of other brands that rank at the same level, but they are a bit less popular in this area and would probably be more difficult to get repairs. This washing machine has a ton of options and functionality. I wouldn't have expected to appreciate the app as much as I do. No more having to go to the laundry room to check to see if the cycle is done. Get reports on how your washing machine is doing, yes please. Want to be reminded when it's time to clean your washer, also yes. We do a lot of loads of laundry and it's handled everything excellently. If you're looking for recommendations, I can endorse this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very Good Machine !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this the best washer I have ever owned ! But having said that it is not perfect. I Have only had it hooked up for a week now but have run it through its paces. The main drawback for me was the drain tube comes out of the lower left side if your looking at the front of the machine, which made it not long enough for me to reach my drain without disconnecting the hose holding strap and that gave me a few more inches to reach the drain. It doesn't effect anything but I shouldn't have to do that. And this machine does not handle a King Size comforter as good as other reviewers say. It did wash it, but was whining lightly and straining a little. So I will continue to take the King Size comforter to the laundromat. On the plus side it does clean regular loads a lot better than my old Samsung. It is very quiet and very we'll balanced. The Steam cycle is more of a gimmick than anything but it does work kind of. All in all I am happy with it. I purchased the LG 3 year premium care plan because I really don't want any issues for about 4 years.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Fast, quiet and extremely efficient. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love LG!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old LG with this newer model. I love this washer! Quiet, roomy with lots of settings to choose from and doesn’t shake and vibrate during spin cycles like my old model did. It also seems like it uses less water than my old model. Clothes come out smelling and looking clean! I own a LG washer, dryer and refrigerator. Very happy with this brand!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is super quiet when running and easily accommodates larger loads of laundry. So far, it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 Cu. Ft. Smart Front Load Washer in Black Steel is an impressive combination of sleek design, advanced features, and reliable performance. Right out of the box, the modern finish looks fantastic—stylish and high-end, easily elevating the look of any laundry space. Performance-wise, this washer is a powerhouse. It handles large loads with ease, and the 4.5 cu. ft. capacity is more than enough for families or heavy laundry weeks. Clothes come out thoroughly clean and noticeably fresher, especially when using the steam feature, which is great for deep cleaning and reducing wrinkles. One of the standout features is the built-in intelligence. The washer automatically detects fabric types and load size, then adjusts the wash cycle accordingly. It takes the guesswork out of laundry and saves time. The LG ThinQ app integration is also a game-changer—you can start, stop, and monitor your laundry remotely, and even receive maintenance alerts. It’s also incredibly quiet, even during the spin cycle, which is great if your laundry area is near living spaces. The washer is energy-efficient and uses less water without compromising on performance. Overall, this LG washer delivers high-tech convenience, excellent cleaning power, and beautiful design. Highly recommended if you’re looking for a smart, efficient upgrade that blends performance with style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, one month in, I love this washer. Unfortunately, I had to replace another LG washer that was only 2 years old, but was terrible, but I am happy with the new one. It is fast and quiet, easy to use, cleans my clothes well, and i LOVE that it sends me a notification when the cycle is done! Also it fit into quite a small laundry room, which I was worried about- but no problem! And easy to set up, didn't even require professional install. Absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer! Love the water jets around the seal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 10 year old LG front loader which I thought I ruined by washing a sheepskin seat cover. It completely shredded and clogged up everything but the repairman said it was a good unit that lasts a very long time, so I fixed it and gave it to my daughter and bought a new one for me. It is quiet and thorough (the jets around the door seal make sure that everything gets clean and rinsed well!) and I could not be more satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity! It can accommodate big comforter. The options are great and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent machine and service at BEST BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front loading washing machine …. I am very pleased with its performance, My clothes are very clean , smell nice , Machine easy to operate , When my dryer breaks …. Will go back to BEST BUY and purchase the dryer that comes with this washing machine model ! The tech at BEST BUY was very helpful , knowledgeable, answered all my questions… I was also very happy that they could install this machine in my house quickly ! Thank you BEST BUY !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really liking this new washer so far. I had my last set of LG washer & dryer for 20 years. This new set gets the clothes really clean and I like the new features helping to keep the sea from getting gross. As well as the antibacterial and allergen settings. These were a major selling feature for me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer is terrific

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG washer . The additional wash settings are very helpful and makes sorting clothes easier . It’s quieter than our old one as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer benefits.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my LG washer and electric dryer for 10 years with no problems or issues. I recently recommended and purchased a set for my newly wed granddaughter for their newly built home. The steam feature on the units is a plus since she is a nurse and will greatly benefit from using steam to help sanitize the scrubs she wears. Front loading units save energy and water and come in ample cubic feet sizes, so this purchase will prove very useful.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Great washer beyond the initial delivery stench

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot! I an giving a 4 star rating due to the initial odor of the rubber in the washer. However, I followed the instructions that came with the washer and cleaned it as directed and the odor greatly improved! I’ve since repeated the cleaning cycle and the odor is almost gone now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer I have owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans just great. This washer is super quiet. It is very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Quiet performance and fast cycles with Turbowash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the LG washer to replace a decade old top loading machine. The LG is much quieter and has a higher capacity to boot. I was initially worried about long cycle times on front loaders - but the TurboWash option speeds things up significantly. I typically get a 35-45 minute cycle on a normal wash after the machine detects the load. I've been satisfied with the normal wash and have not tried the allergiene cycles. The washer does a great job of removing moisture and I note that the matching LG electric drier gets done in about 30 minutes. I've been using the LG ThinQ app to get notified of cycle completions and haven't had any issues so far. I would highly recommend this washer.

    I would recommend this to a friend
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