Customer Ratings & Reviews

Washer is super quiet when running and easily accommodates larger loads of laundry. So far, it works great!

Excellent machine. Fast, quiet and extremely efficient. Highly recommended.

So far, one month in, I love this washer. Unfortunately, I had to replace another LG washer that was only 2 years old, but was terrible, but I am happy with the new one. It is fast and quiet, easy to use, cleans my clothes well, and i LOVE that it sends me a notification when the cycle is done! Also it fit into quite a small laundry room, which I was worried about- but no problem! And easy to set up, didn't even require professional install. Absolutely recommend.

I bought the LG washer to replace a decade old top loading machine. The LG is much quieter and has a higher capacity to boot. I was initially worried about long cycle times on front loaders - but the TurboWash option speeds things up significantly. I typically get a 35-45 minute cycle on a normal wash after the machine detects the load. I've been satisfied with the normal wash and have not tried the allergiene cycles. The washer does a great job of removing moisture and I note that the matching LG electric drier gets done in about 30 minutes. I've been using the LG ThinQ app to get notified of cycle completions and haven't had any issues so far. I would highly recommend this washer.

The washer is so quiet when it runs and the 12 wash cycles are amazing. It's the cleanest my clothes have ever smelled and been. My husband has dirty work clothes and they came out spotless also.

The LG 4.5 Cu. Ft. Smart Front Load Washer in Black Steel is an impressive combination of sleek design, advanced features, and reliable performance. Right out of the box, the modern finish looks fantastic—stylish and high-end, easily elevating the look of any laundry space. Performance-wise, this washer is a powerhouse. It handles large loads with ease, and the 4.5 cu. ft. capacity is more than enough for families or heavy laundry weeks. Clothes come out thoroughly clean and noticeably fresher, especially when using the steam feature, which is great for deep cleaning and reducing wrinkles. One of the standout features is the built-in intelligence. The washer automatically detects fabric types and load size, then adjusts the wash cycle accordingly. It takes the guesswork out of laundry and saves time. The LG ThinQ app integration is also a game-changer—you can start, stop, and monitor your laundry remotely, and even receive maintenance alerts. It’s also incredibly quiet, even during the spin cycle, which is great if your laundry area is near living spaces. The washer is energy-efficient and uses less water without compromising on performance. Overall, this LG washer delivers high-tech convenience, excellent cleaning power, and beautiful design. Highly recommended if you’re looking for a smart, efficient upgrade that blends performance with style.

I love my new washer!! I typically use only the right side of the dial as none none of our clothing really requires steam cleaning, or sanitation, however the bright white cycle is great for keeping your whites white! The machine cleans well and is very efficient with most loads completing in 30-45 minutes. I also like the musical notes letting me know a cycle has completed. So much nicer than a buzzer.

Definitely recommend. I purchased this washer after researching and watching a lot of reviews and recommendations. I was looking for the most reliable washer. LG was at the top of almost everything I saw. There are also a couple of other brands that rank at the same level, but they are a bit less popular in this area and would probably be more difficult to get repairs. This washing machine has a ton of options and functionality. I wouldn't have expected to appreciate the app as much as I do. No more having to go to the laundry room to check to see if the cycle is done. Get reports on how your washing machine is doing, yes please. Want to be reminded when it's time to clean your washer, also yes. We do a lot of loads of laundry and it's handled everything excellently. If you're looking for recommendations, I can endorse this purchase.

Cleans just great. This washer is super quiet. It is very easy to operate.

Very quiet, good performance I'm very happy with the overall washer quality ,capacity and the time taken for every washes.

I love my new washer. It has so many setting options and even allows me to treat my severely allergic child’s clothes. It’s easy to clean and maintain and the cycles are efficient and convenient. I bought it because my washer broke but I love it so much I just ordered the matching dryer. The additional benefit is the 10 year warranty LG offers. This gives me peace of mind with the appliance.

I bought this washing machine to replace a 10-year old Samsung that broke down and so far (1 month) I’m very happy with the upgrade. The drum is spacious and the machine does a good job with much lower noise levels than my previous one. The ThinQ app is a plus but still has a lot of room for improvement, e.g. by offering more guidance to create detailed and persistent custom programs for different washing conditions based on fabrics, soil levels, etc. It would be nice to have my own set of setting to pick from every time I wash without having to think, e.g., “my towels”, “my blue coat”, etc.!

I love the capacity! It can accommodate big comforter. The options are great and efficient.

The LG front load washer is very easy to use, energy efficient and quiet. Was easy to install. Only issue I had was where the electrical cord and drain hose were located on back of unit. My electric outlet and drain were on opposite sides-would be nice if LG positioned them in middle of unit’s back panel or provided longer lengths. Bought this model based on LG’s reputation and Consumer Reports high recommendation. Both did not disappoint. Highly recommend this model.

30 days after use, it's going well. With front load washing machines, regardless of brand, I use a small towel to dry the water from behind the door rubber seal and leave the door open for 24 hours to allow the inside to dry out from the wash to avoid a smell. I have not had any problems with any smell. The wash cycles are great. I have not used all of the cycles yet. I may provide another review update in 3-6 months to upgrade my rating. The machine is quiet.

quiet runs quietly easy to operate plenty of wash cycles to choose from the only odd thing is it has a drain hose out front and screw in filter that i guess you have to occassionaly have to empty but water ends up leaking all over the place even when you try to put a shallow pan underneath it. leaky

Gets clothes clean very well, very quiet, plenty of options no matter the clothing and plenty large. Nice looks as well if you're concerned with that.

I am really liking this new washer so far. I had my last set of LG washer & dryer for 20 years. This new set gets the clothes really clean and I like the new features helping to keep the sea from getting gross. As well as the antibacterial and allergen settings. These were a major selling feature for me.

I recently had to replace my set. I did all the research and the LG was rated one of the highest. Some of the cycles are downloaded from the app so make sure you take advantage of all options offered. Once I mastered this, I love it! Really does a great job on my whites! Since it is synced with my phone, I get notifications when the cycle is complete, when I need to run the cycle for cleaning the tub, etc. Very quiet! Great purchase! Great price! Great service from Best Buy and the installers!

Easy to use. Efficiency washing machine. Quiet.