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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,965 reviews
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer cleans well and has a lot of wash options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew did a fine job of delivery, installation and haul away. Very professional. The washing machine is exactly what we needed. Well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG product purchased on Black Friday. Best Buy had the best deals over the other stores. I paid for (free) delivery and installation and old equipment removal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Looks great, perfect fit and size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wahser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It looks great and it fits so much. Will recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific washer at an excellent price, would recommend to anyone looking for a new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xxxxxx

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these we now have them in alll our rental property

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They stole my money and never delivered my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about Best Buy and not thw actual product. I ordered an LG washer and dryer and they delivered my dryer on July 7th and never delivered my washer or sent my money back. Ive called them everyday faithfully and they have placed me on long extended holds for periods of over 1 hour. I order these items since July 1st. We are now in September and still nothing. Not even a call from an agent. They are into some fishy stuff. I'm considering taking legal action because this is ridiculous now.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Carol. Thank you for sharing your experience. We appreciate you taking the time to let us know what’s been going on.

      We understand how important it is to receive your LG Washer (WM4000HBA) model as expected, especially after such a long wait. Since this issue is related to Best Buy delivery and order fulfillment, the most effective way to resolve it is to continue working directly with their customer service department at 888-237-8289. They will have all the necessary information about your order status, delivery, and refund process.

      For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to support you every step of the way. ^Juvy LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far! The crew that delivered knew what they were doing and communicated very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stackable Washer/Dryer pair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent stacking Washer/Dryer pair. Best Buy's staff helped us make the right purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. I love that it has downloadable settings and that I can check in on where it is in the cycle using the appl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this machine. It has many features I still haven’t played with yet. I like there is a speed wash feature if I’m in a rush.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Machine. So much difference from Standard Machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice… live the LG smart washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and like the look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and it looks nice and modern. Haven't had any issues, the interface is intuitive and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going through life's turns

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived and is working well. We are pleased and have washed several loads already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look! Love all the settings! Only thing is I can’t turn the washing machine on with the app. You have to manually turn it on then the app works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Delivery went well and the installers were both professional, helpful, informative, well mannered and efficient. Thank you to both of them Karen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, should of bought all my appliances lg

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few washing to get adjusted. Overall it’s good

    I would recommend this to a friend