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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2938 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,938 reviews
  • Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my old washer. Really liked having the installers show all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is amazing. It has all the functions that I need including Turbo Wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my Washer and particularly the steam option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I’ve had in a while! Definitely worth the price! I’ll only buy LG washers from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Have had really good luck with the LG products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Machine

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has nice bells and whistles. But does what it's supposed to do best...wash clothes well. No issues, operates quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size. Holds a large load and easy to use. Works quickly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed/Terrible customer service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned this washer for just over two years and it is already leaking. Best Buy does not have anyone in my area that services LG washing machines. I had to go to LG directly to find someone to service it. LG Customer service is seriously lacking and it took 35 minutes just to find out who could look at the washer. Customer service could not answer any of my questions. They want payment upfront without even making an appointment. I have to wait for someone to contact me for a service appointment. I looked up the company they are using for service and they have a 1-star review. I let LG know I was very concerned with the service provider and they couldn't care less. Oh, and they only warranty a repair for 90 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New front load washed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Getting use to the idea of a front load washer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Homeowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very satisfied, the washing machine works as advertised. I believe we will save water and time over our older HE top loader.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer review!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but on the heavy load it takes 2 hours to do its thing. But it does the job good besides the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer clothes get done so much faster - efficient and it’s nice to get a notice when your wash is done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy I bought it as open box and it was brand new no scratches works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fits our needs. Good for oversized items such as bed spread.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG is a Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new LG dryer. The wrinkle control and steam settings work very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice stackable unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer worked perfectly when using presets. Option functions were not working. LG customer support told me how to reset the electronic controls. Everything working fine. Unit seems well built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use. Great features for keeping clothes looking clean and new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine, glad I chose it. Looks great in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice washer machine, excellent modern design, great quality, great features, price is good, I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated LG washer & dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works & looks great so far. I will be totally satisfied if it lasts as long as the LG washer it replaced.

    I would recommend this to a friend