Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2938 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,938 reviews
  • Rated 5 out of 5 stars

    good value

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great so far, no complaints. the smart features are really convenient in notifying when loads are finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is a really good value and i would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade of older unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; replaced an older unit and this was a significant upgrade. I haven't explored the smart features, yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever! We love this thing. It’s quiet and does an amazing wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does a great job. The app is good in that it lets you know when the load is complete. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes them good. No issues at all 3 months in and does everything efficiently. Nothing bad to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older model that I loved, but it stayed with the house I sold. This one is even better than the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washing machine. Consumer Reports rated it as number 2 in their testing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, so far, I have found this washer to be superior to the Samsung. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Giovanni at Best Buy is very knowledgeable and very kind and I highly recommend asking for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer a little loud. Got the stand with it and am really glad. Puts it at a perfect height to unload.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a front loaded Steel monster. Worthy of every dollar.. Smooth operation and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!!! Great service and shipping!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the best I have ever owned. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfectly, loving the much lower use of water!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is fantastic and does a great job cleaning our clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laundry machine. I wish I had gotten the matching dryer at the same time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disposable washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to replace this washer twice in 2 years. I had it on a stackable pedestal and the company coming to do the geek squad install refused to install it on my pedestal washer.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out about your LG Washer (WM4000HWA) model. We appreciate you sharing your experience, and we understand the importance of having your appliance installed properly.

      For this model, the washer is compatible with LG stacking kits and pedestals, but installation must follow the guidelines in the owner’s manual to ensure safety and stability. A helpful step is to confirm that you are using the LG-approved pedestal and stacking kit designed for your unit. You can review installation instructions and compatible accessories here: https://www.lg.com/us/support/product/lg-WM4000HWA. If you’d like us to assist you further with installation guidance or part compatibility, please send an email to lgdigitalcare@lg.sprinklrsupport.com so we can provide direct support. We're here to help. ^Juvy LG

  • Rated 4 out of 5 stars

    New user review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This is a new purchase so can provide better feedback after a bit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good drier. Lot of options for different types of clothes.

    I would recommend this to a friend