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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,965 reviews
  • Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The performance is excellent and appearance is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Quiet. Wish it had a drum light. Enough cycle choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new LG washer. Clothes are clean and smell fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washing machine! But I would to know how to operate it with some YouTube video

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cleaning power! My clothes are dazzlingly clean which after going through this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is quieter than our last one. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. This replaced an older model that lasted 12 years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not So Smart Think Q

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claimed a smart washer is just a gimmick for sale pitch or simply stupid. To get the energy star status, the wash water level does not reach the tube and the circulating pump stops after about 1/4 of wash time, not total time. On the sanitize cycle, the circulate pump stop pumping for the last 50 minutes or more of the wash time (1:50 total time left). When the circulate pump is ON, it squirts the soapy water for merely a second on cloths near the door. Resulting the soapy water does not get on the cloths. That's why most washers on the market have option of 2 or more extra rinse cycles to rinse to soap. The old 3.7 CF machine performs better. It's too early to rate the quality of the washer. 3 stars rating is based on the experience with the previous 2 LG washers. I rarely write a review and never rush to write a review after purchase like this item.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG, we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. Thank You! `Jai. LG

  • Rated 5 out of 5 stars

    happy washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer & dryer units are working perfectly! great combo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did an excellent job delivering and installing the new LG machines.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price but quality is not as good!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well for one year then black flakes started popping out and getting all over the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This front-load washer has performed perfectly since we received it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine but loud when water fills

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine, but very loud when the water turns on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer………………………………great delivery. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase and super easy to use! Excellent features and tons of room for larger loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase followed up by excellent install team. Very pleased with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Far So Good. Many different cycles. Turbo Wash is great. Very nice appearance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. I love my new washing machine. Way quieter than my last one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it from the outlet; great condition and works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, great machine with wonderful features. Easy to use and works wonderfully with the app!

    I would recommend this to a friend