Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
New washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To date my new washer and dryer have been great!!!
I would recommend this to a friendGreat Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Works flawlessly. Easy to connect to wifi.
I would recommend this to a friendToo bad the seal was broken and it leaked
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful washing machine, but after a very difficult installation, the first time we ran it, it left a big puddle underneath. Evidently the seal is broken and we now have to replace it, which means another very difficult installation because it’s stacks in a tight space
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Reina. Thank you for sharing your feedback with us. We understand your experience about your LG Washer (WM4000HBA) model leaving a puddle after its first use, indicating a seal issue, especially given its stacked and tight installation. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.
When a new washer leaks from the seal, a crucial troubleshooting step, before any parts replacement, is to ensure the washer is perfectly level. An unlevel machine can cause the drum to misalign slightly, leading to leaks, and this can often be adjusted using the leveling feet.
For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. ^Juvy
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size washer.Comes with Wi-Fi. Looks beautiful
I would recommend this to a friendGreat buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer a dryer combo. Love the steam function. Haven't had to iron anything in a long time.
I would recommend this to a friendFront Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new washer. Has so many settings and special a place to put the fabric softner.
I would recommend this to a friendLaura
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer because the doors would be across from each other so that I could move my clothes straight from my washer into my dryer. When the Geek Squad went to install, they found that the doors to the washer and dryer backed up to each other. Not only would they hit an eventually break because it’s glass, but I would have to put my clothes out of my washer onto the floor walk around the doors to then put my clothes into the dryer. So I have a bad back and a bad tip. This is not what I wanted when I purchased this item. The National agent from Geek Squad was extremely rude to me when I called to ask him what to do about this. I have been a loyal Geek Squad customer for many many years but not anymore.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laura. Thank you for taking the time to share your feedback on the LG Washer (WM4000HWA) model. We understand how important it is for the doors to be aligned to transition from the washer to the dryer seamlessly. We aim to provide excellent service and ensure a smooth and seamless experience. Your loyalty as a Geek Squad customer means a great deal to us. We would like the opportunity to make things right and regain your trust. Please reach out to us on social media @LGUSSupport, and we will do everything we can to resolve this matter to your satisfaction. ^Juvy
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and satisfied with the product
I would recommend this to a friendLG
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase process was easy and the equipment works great!
I would recommend this to a friendWASHER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAA+++++ THE SALESPERSON COULDN'T HAVE BEEN BETTER
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade! So far everything is running smoothly.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing. Best buy service hooked up everything.
I would recommend this to a friendlaudry day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, washing clothes is now fun,,,,, and easy
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy and customer that can’t be topped anywhere
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG! Have used them for almost all my appliances.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and it works great. The only complaint is the advanced controls are not super-intuitive.
I would recommend this to a friendA good washer and very efficient too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good choice. The clothes comes out very clean and fast washing.very happy about the LG washers so far.
I would recommend this to a friendIt's a ok washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washer ok, it just needs more water it's ridiculous the amount of water this new washers use.
I would recommend this to a friendwashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered the first time a wrong washing machine. And took many phone calls to reschedule it
I would recommend this to a friendLG products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of LG washer and dryer. I hope this last as long as my other set.
I would recommend this to a friend