Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new washer. Has so many settings and special a place to put the fabric softner.
I would recommend this to a friendWASHER
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AAAAA+++++ THE SALESPERSON COULDN'T HAVE BEEN BETTER
I would recommend this to a friendGood purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade! So far everything is running smoothly.
I would recommend this to a friendLG Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing. Best buy service hooked up everything.
I would recommend this to a friendlaudry day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic, washing clothes is now fun,,,,, and easy
I would recommend this to a friendGreat buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy and customer that can’t be topped anywhere
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love LG! Have used them for almost all my appliances.
I would recommend this to a friendGreat washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and it works great. The only complaint is the advanced controls are not super-intuitive.
I would recommend this to a friendA good washer and very efficient too.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good choice. The clothes comes out very clean and fast washing.very happy about the LG washers so far.
I would recommend this to a friendIt's a ok washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It washer ok, it just needs more water it's ridiculous the amount of water this new washers use.
I would recommend this to a friendLaura
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer because the doors would be across from each other so that I could move my clothes straight from my washer into my dryer. When the Geek Squad went to install, they found that the doors to the washer and dryer backed up to each other. Not only would they hit an eventually break because it’s glass, but I would have to put my clothes out of my washer onto the floor walk around the doors to then put my clothes into the dryer. So I have a bad back and a bad tip. This is not what I wanted when I purchased this item. The National agent from Geek Squad was extremely rude to me when I called to ask him what to do about this. I have been a loyal Geek Squad customer for many many years but not anymore.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Laura. Thank you for taking the time to share your feedback on the LG Washer (WM4000HWA) model. We understand how important it is for the doors to be aligned to transition from the washer to the dryer seamlessly. We aim to provide excellent service and ensure a smooth and seamless experience. Your loyalty as a Geek Squad customer means a great deal to us. We would like the opportunity to make things right and regain your trust. Please reach out to us on social media @LGUSSupport, and we will do everything we can to resolve this matter to your satisfaction. ^Juvy
LG products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of LG washer and dryer. I hope this last as long as my other set.
I would recommend this to a friendSandra
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only the washer is great, it’s beautiful looks great i the small space.
I would recommend this to a friendWorks great no issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great no issues washes clothes very quickly and very clean.
I would recommend this to a friendBad service techs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy told me they would install the stackable and they did not. Very unprofessional
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, thank you for sharing your experience with us. We understand your situation, and we regret to hear about the issues you faced with the installation of your washer. It’s disappointing when expectations aren’t met, and we want to ensure you get the service you deserve.
For assistance with the installation and delivery issues, we recommend contacting Best Buy directly. Their support team will be able to assist you in resolving the matter. You can reach them here: Best Buy Support & Customer Service - https://www.bestbuy.com/support
Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience during this time and will work to resolve this for you as quickly as possible.
—Renzo
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good solid wash, could be less noisy but doesnt vibrate like crazy when it's spinning
I would recommend this to a friendLG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had a couple of weeks but so far no problems.
I would recommend this to a friendW/D review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dials don’t light up & no dryer rack included but otherwise all good
I would recommend this to a friendLg Washer Stacked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are happy with the washer and the fact that it is stackable.
I would recommend this to a friendLG Front Load Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG Front Loader Washer is super sensitive to liquid detergent. I’ve had some unwanted results when using liquid detergent. What is too much detergent to prevent SUD message from appearing and skewing the entire wash cycle?
No, I would not recommend this to a friend