Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2941 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 2,941 reviews

  • Excellent Choice for Limited Space

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great unit that fits the spacing limitations in the studio - great buy with great delivery service!

    I would recommend this to a friend

  • Happy !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our LG washer & dryer. It has only been about 4 weeks but we are confident that they are great products.

    I would recommend this to a friend

  • Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit has large capacity. Much bigger than our old unit.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Great Purchasing Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, runs great, nice and roomy. Awesome installation team. Overall great experience.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • my lg

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love MY lg LOOL FORWARD TO MANY YEARS OF RELIABLE SERVICE

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • LG washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is much faster than replaced (Frigidaire) model. Clothes are easier to dry - better wringing/removing water!

    I would recommend this to a friend

  • Happy wsdhing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my purchase. It was very easy to buy online and delivery was prompt. They delivered to exactly where I wanted.

    I would recommend this to a friend

  • Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easy to use. Great home delivery team!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Splish Splash, my clothes are taking a BATH!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean Clothes....FINALLY! This S.O.B has my clothes smelling brand new and fresh. Solid construction and makes beautiful sounds.

    I would recommend this to a friend

  • Best Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever owned! Perfect match for my LG dryer! Would highly recommend!!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • LG washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wash as well and it’s easy to use with many cleaning options. Also, it’s very quiet even on the highest spin option.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Washer is great. Best Buy js trash.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy won’t price match when they dropped it $100 just days after I purchased it. Buy it from a local retailer.

    I would recommend this to a friend

  • washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time install, haulaway price was right scheduled quickly

    I would recommend this to a friend

  • Top rated washer according to CR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far. Quiet. The Bluetooth/Wi-Fi feature is nice

    I would recommend this to a friend

  • Washer LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it works - but no extra water fiture- what is up with that?

    I would recommend this to a friend

  • Mold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer worked great for awhile. Enjoyed the features and the style of it. Sadly recently I noticed mold inside of the washer causing possible health concerns. Yes I did all the steps to ensure the mold would not happen however it did. I would recommend if you buy the product to be extra careful. I couldn't believe this washer has not been recalled. I do not recommend this washer due to the molding. The clothes do get washed well thou.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your concern about dealing with mold inside your LG Washer (WM4000HBA) model, especially when you've followed the recommended steps to prevent it. We strive to provide high-quality products and ensure a smooth experience.

      To address the mold, we recommend running a cleaning cycle with an affresh washer cleaner or a similar cleaner designed specifically for washers. Additionally, after each use, leave the washer door open to allow air circulation and reduce moisture buildup. Cleaning the rubber gasket and seal regularly is also crucial to prevent mold from forming. For more help, you may visit https://www.lg.com/us/support/help-library/lg-front-load-washer-maintenance--1400786418920TWW.

      Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any additional solutions. We want to make sure your washer continues to serve you well. ^Juvy LG

  • Small But Mighty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size did not impact the cleaning effectiveness. Superb space saver.

    I would recommend this to a friend

  • Broke in one week

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an LG washer for 14 years and finally needed replaced. LG’s new appliances and customer support since then have went down hill, bottom of ocean, nonexistent. Bought this washer March 2, delivered March 11, and broke March 18. It will be 2 weeks and hopefully it will get repaired. Drain pump failed and they sent a tech out week 1 without the parts to fix. Order parts and waiting week 2 for them to hopefully come out and fix soon. Customer service sucks….its all via text or FB messaging.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Ryan. Thank you for taking the time to share your experience with the LG Washer (WM4000HWA ) model. We're sorry to hear about your new appliance breaking down so soon. We aim to provide reliable products that last long. Our team is working to order the needed parts and schedule a technician to fix your washer quickly. We're also improving our customer support options. For more help, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Washer fot Jennifer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Bought 2nd time as lost first in divorce!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Love it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and easy to use. I feel like my clothes are getting very clean. It is very quiet. I love it.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
Page 146, Showing 2,901-2,920 of 2,941 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.