Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Limited Time Deal
Loading...
$899.99
Save $300
Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2988 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 2,988 reviews
  • Pros mentioned:
    Noise level

    Great washing machine!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG washing machine is wonderful! It is very quite and it doesn't "walk" like our last one did. Having all the different wash cycles is also great to have. So very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    loving it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! Super silent.And i love the smell afterwards. And it does what it is supposed to do, wash clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Good good good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love this machine. Where is silence he working and he cleaned good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Its super quiet. It replaced a 3 year old Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super quiet. It replaced a 3 year old Samsung Washer. Dont ever get Samsung anything

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Smooth and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old Samsung front loader washer which shook a lot and noisy. This LG is much quieter and well balanced in spin cycle.

    I would recommend this to a friend

  • Fantastic washer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. It has many features that make doing laundry easier.

    I would recommend this to a friend

  • Okay for now

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs well but clearly it is not as solid and won't last nearly as long as my Maytag that preceded it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi Charles, we appreciate the honest feedback. Please be sure to perform the maintenance on your machine as often as recommended by your owner's manual to keep your washer's performance in top shape. Should you need help going forward, support is a few clicks away on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. ^Chris LG

  • Pros mentioned:
    Noise level

    Front load washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has different useful wash options. Very quiet operation. However controls are not easy to manipulate if change neded. Also, although the machine is dried after each wash it still acquired a musty odor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Wow LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front load washer. Not sure why we took so long. Much easier to use.

    I would recommend this to a friend

  • Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It washes well and matches with my dryer. I was really satisfied with the services. I ordered it online and then received email confirmation. Shortly after picked up the LG washer from Kapolei warehouse. Great customer service all around.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Very pleased in WV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Ive only had this washer for a month. Ive always used Ge appliances but for some reason the washer has given me so many problems while owning it so I decided to go with a new brand and the LG had really good ratings. So far I'm not disappointed. It's quiet and the clothes come out clean so when my dryer goes Im buying the Lg matching one.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used a washing machine like this in Europe. I finally bought one in America! Once you've done your laundry in one of these washer you will never want to do laundry in a top-loading washer again

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Great washer w/1 MAJOR flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer (and matching dryer), except for 1 thing: You can't modify the wash (or dry) settings with your own preferences. For example, if you want to always use TAP COLD for a load, you MUST ALWAYS change the temp manually. For such an expensive appliance that has internet, downloadable cycles, and an app, it's mind boggling that I can't modify and save a setting to be reused.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Washer Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Was recommended by a friend. Great advice

    I would recommend this to a friend

  • Great Value Purchase for Front Load Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, meeting all of our expectations. Looks great and some new features added. If my wife is happy with it (and she is), then I'm happy with it too.

    I would recommend this to a friend

  • Waher

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it washes all my clothes and they come put almost dry

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    My Helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best washer machine. It cleans very good and no noise

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Good washwr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good appliance. An excellent recommendation to anyone who needs a new washer

    I would recommend this to a friend

  • Amazing Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. It has settings for every type of fabric you would want to machine wash. It is also water efficient. It's so quiet you wouldn't know it was running unless you looked

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, love all the features, would buy again

    I would recommend this to a friend
Page 147, Showing 2,921-2,940 of 2,988 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.