Customer Ratings & Reviews

Only been a couple of weeks but so far everything is working as expected. Haven’t used all of the options yet, but happy with what we’ve seen so far..Wash cycles seem faster than the old washer and controls are similar making it easier to use for us. delivery/installation was prompt and problem-free. We’re hoping for 8 to 10 years of dependable service like we got from our last LG.

The frontal washer provides enough room to fit more clothes in one load, I use It in my home and my family and i are fully satisfied with the results

So far just under 100 cycles. Great smart features and the washer will tell you when to do self cleaning cycles.

Love it! Its beautiful, it work amazing. So satisfied with my purchase

This is one fantastic washer... the best that I have ever owned. Quiet, powerful, easy to use, extremely effective. Highly Recommended!

I love this washer! It's so much quicker than my old one and it does a great job of cleaning. The front loading capacity is great for me and no problem at all! I just always remember to wipe out the lower rim and leave the door ajar for a for minutes if I'm finished doing the wash - it helps the washer dry perfectly.

Great machine. Very pleased with the purchase! LG has been great with our household machines!

Love this washer. Can do a high soil speed wash with extra rinse in 30 minutes. Clothes come out smelling so fresh and clean

Cleans clothes well and all is easy to use love to at I get notifications on my phone when done

Great deal, went to Lowe’s as my buddy suggested to get an open box one. Found one there for a good price but they wanted me to pay to delivery, set up, and pick up! Went by Best Buy just to look and the price matched it for me with free delivery!!

This replaced a 22 year old of the same brand and similar model. It's so quiet and it's cleaning the clothes great. The only comment I have is I can't figure out how to make the rinse tempurature cooler. Even when I use the cold cycle, they always come out very warm. On the old machine this was an easy setting to change.

Love our new LG washing machine. First, the sound is practically non-existent. The cycle offering is diverse & accommodates our varied needs. Our clothes are clean & fresh efficiently & quickly. Options allow me to customize my cycles. Great unit with all the options of newer model but better price.

I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

This machine right here is everything. From the tune they play at the beginning and end of each wash cycle to the quietness during the wash. I love this machine. Make sure you measure everything first to ensure that it fits comfortably in your home.

We needed to replace our 12 yr old Kenmore and this LG was Consumer Reports top buy. So far so good, getting our clothes clean. It's larger capacity from our older machine means we are doing fewer loads.

This replaced a top loader Samsung that was performing erratically in a house recently purchased.. It is also the same model we have used successfully in our previous home. We were happy to see that LG had maintained their high standards and was producing an excellent machine. We are pleased with our decision and its performance. Easy to use, great results. What more can you ask.

As a replacement for a previously trouble-free, 13 year old LG-made washer with similar features, this unit was exactly what we wanted. So far it has met our expectations. Best Buy’s sales and purchase procedures made the experience an actual pleasure, instilling confidence with their efficiency and easing the anxiety associated with large purchases.

LG washer and dryers are definitely the way to go. My son ordered his LG washer and dryer in early 2021 where everything was on back order but LG had products in stock. He loves his, so when me and my husband needed new laundry machines, we took our sons recommendation on LG. It seems people have gotten a lemon from every brand out there.. so always a possibility no matter which one you choose. These have been great, and the delivery came on time on the day I chose through BestBuy. They even converted my sons gas dryer to propane. Delivery came with two people that were able to get the machines up the stairs without damaging anything. Machines are stable and level, work very well, and look extremely sharp. These newer machines are impressive and I am totally happy with LG. I didn’t get the geek squad protection because the machines come with pretty good manufacture warranties, and plus I read a lot of reviews that say geek squad refers you to the manufacturer anyways so why waste the extra money?

I highly recommend the LG Thin Q washing machine. It is quiet, quick and the clothes come out clean and ready to dry. The 4.5 capacity is fine. If you have a large family, then get the 5.0 size.

We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.