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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,869 reviews
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Washer is good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 3 different sets of front loaders over the years. Maytag, LG and Samsung. I’d place the lg for quietest at the top. Cleaning ability and overall features, pretty solid. I still prefer the Maytag overall. The LG is better than the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washes great with no problems easy to install mmmmmmmmmmmmmmmmmmmmm

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good replacement for Kenmore Elite we had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a 17 year old Kenmore Elite that would have cost too much to fix. This LG has been a good replacement in terms of capacity and features. So far has been without issues though we bought the service plan just to be sure it's worry free for a good while. Our only issue was the installation service was very rushed and the hoses were crammed against the wall and sticking out everywhere as compared to how I installed the Kenmore previously.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Capacity is amazing, it's virtually impossible to overload. Clothes always come out clean which is no small feat with toddlers clothes. Definitely recommend to anyone looking for a new machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG 4.5 Cubic Foot Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 Cubic Foot Smart Front-Load Washer has built-in-intelligence and has very high efficiency. It is easy to use, very quiet and well priced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Allergy Life Saver!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited tonguve this review until id had it in use a few weeks - LOVE this washer!! Can't believe how clean and soft items come out. And the Allergiene cycle had been an absolute life saver. So excited for the matching dryer to be delivered this weekend!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 2 out of 5 stars

    Decent washer (if you don’t get a faulty unit)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was early. The install was done well and efficiently. I was given a tutorial on how to use the machine and really appreciated how friendly and easy going the delivery gentlemen were. After using it for awhile I'm very happy with how it performs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer that is Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this washer for a few weeks, but it works great. The washer is very quiet. The gasket around the door opening has weep holes to drain water from inside the gasket. You still need to leave the washer door open for proper drying of gasket and to prevent mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lg washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only been a couple of weeks but so far everything is working as expected. Haven’t used all of the options yet, but happy with what we’ve seen so far..Wash cycles seem faster than the old washer and controls are similar making it easier to use for us. delivery/installation was prompt and problem-free. We’re hoping for 8 to 10 years of dependable service like we got from our last LG.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Spin cycle

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performing well. Getting clothes clean. Machine is quiet. Spin cycle is excellent as clothes less damp than with other washing machines we have had.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frontal washer provides enough room to fit more clothes in one load, I use It in my home and my family and i are fully satisfied with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far just under 100 cycles. Great smart features and the washer will tell you when to do self cleaning cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It's so much quicker than my old one and it does a great job of cleaning. The front loading capacity is great for me and no problem at all! I just always remember to wipe out the lower rim and leave the door ajar for a for minutes if I'm finished doing the wash - it helps the washer dry perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Clothes Washer! Five Stars!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one fantastic washer... the best that I have ever owned. Quiet, powerful, easy to use, extremely effective. Highly Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Can do a high soil speed wash with extra rinse in 30 minutes. Clothes come out smelling so fresh and clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes well and all is easy to use love to at I get notifications on my phone when done

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love the color and efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product looks nice and washes good. The only down side I have noticed is the fabric softener doesn’t fully get rinsed out when washing I have had to clean it out myself other then that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal, went to Lowe’s as my buddy suggested to get an open box one. Found one there for a good price but they wanted me to pay to delivery, set up, and pick up! Went by Best Buy just to look and the price matched it for me with free delivery!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Happy with the Replacement WM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a 22 year old of the same brand and similar model. It's so quiet and it's cleaning the clothes great. The only comment I have is I can't figure out how to make the rinse tempurature cooler. Even when I use the cold cycle, they always come out very warm. On the old machine this was an easy setting to change.

    I would recommend this to a friend
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