Customer Ratings & Reviews

Love it. Easy to operate. Looks good. I got it delivered, and the other pickup all happened quickly. The purchase and delivery were all done and finalized online—HOORAY! A painless process.

Quiet and efficient! We love our new washer and dryer. The app is very convenient as our laundry is upstairs and we don't always hear the end of cycle signal. If you get the pedestals it's not much more for the pedestal washer which is really convenient for small or delicate loads

Excellent choice. Very efficient and fast. I would recommend

I have only had this washer for a little while. It does a decent job of cleaning but not as well as a top loader. The spin cycle does a great job or wringing out the clothes. I also love the different choices for cycles to customize your needs for the load.

Very nice quiet washer. Large capacity and great performance

Rated High by others, this washer is the best. Clothes are washed quickly and very well. Controls are easy to use and we are very satisfied with our purchase. The Best Buy delivery team of Felix and Austin were excellent, very professional, courteous and explained everything well. Thank you!

Love my new front load washer, clothes come out smelling fresh and clean.

I found the washer was power efficient when running, much lower then our old washer. However when it is off it still draws 0.6Watts all the time. I thought the energy star requirement would have been the same for washers as products like TVs. LG and Samsung TV's have a off power usage of about 0.1 Watt as an example. I will say the matching dryer only uses 0.1Watt in standby. The good. The washer seems to really dry out cloth and the super high spin speed. The the cloth will dry in like 15 minutes only in the dryer, That feature is nice. The bad. The manual that comes with the unit does not explain many of the feature/settings and does not cover much at all and it poor written. I found I need to go to the web and find a manual that explained the feature and how to turn off and on features. As an example it was a bit hard to find that you need to hold the spin panel button down for at least 3 second to force the washer to do a spin cycle without doing a rinse too. There are other features not explain in the paper manual that comes with the unit that are only in the web manual.

Very happy with the washing machine! Replaced an old Maytag top loader. Plenty of features. Quiet and efficient. Easy to see through the window during rinse cycles if you have added too much detergent, and you may select up to three additional rinse cycles to make sure you're getting the soap out.

This machine right here is everything. From the tune they play at the beginning and end of each wash cycle to the quietness during the wash. I love this machine. Make sure you measure everything first to ensure that it fits comfortably in your home.

The app is wonderful! You're paying a bit of a premium to hook it up to your phone, but having that push notification to know when the washer is done so it eliminates the guessing game is fantastic. This washer is quite heavy, and it was a challenge to bring it down my basement stairs. However, wonderful product, clothes are clean on round 1, spin cycle gets them very dry as well.

We purchased the LG 4000 washer and gas dryer, along with the Sidekick for under the washer and pedestal drawer for under the dryer, replacing a mid-2000s pair when the dryer went kaput. I feel like we have a mini-laundromat now! I've used most of the pre-set washer settings including Allergienne for a comforter after a camping trip, which automatically adds the steam function, and am very happy so far. It's also easy to change the defaults such as increasing/decreasing water temp. Both powder and liquid detergent have rinsed well, though I always add at least one rinse due to hard water. The turbo feature does help to remove stains at least for me. I guess a con for some may be the noise level during during higher spins but it doesn't bother me. I haven't set up wifi. This is the best washer I've owned! We went to Pacific Sales in Torrance CA, where invaluable Erika helped us out with this and other purchases during this pandemic. She also set up the Best Buy-contracted installers who were great! They did a good job leveling on top of a Sidekick - no unbalanced loads so far. Highly recommend.

Does a great job, very quiet, wide selection of cycles.

Extremely quiet. Large capacity, spins the laundry really dry on all but gentle cycle.

The frontal washer provides enough room to fit more clothes in one load, I use It in my home and my family and i are fully satisfied with the results

I have just used this for three loads on one day but it worked fine and was somewhat intuitive. Not very noisy, did not "walk" (move in place) as some do. Did a very good washing job. Beware of inept delivery/set up crew - they installed the hoses on the wrong faucets for me - I had to trace the water lines and fix the problem before starting to use the washer.

We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.

It is silent and leaves the clothes so much drier after the spin cycle than my Maytag did! Got this at 54% off because of residue on the front. Such a silly reason but all the better for me!

One of the best decisions I’ve ever made…this LG washer & dryer set are phenomenal. Quiet, more efficient than I realized they would be and priced right. So happy with this purchase!

Wow, it is so quite!! Gets my towels clean in half the time with the "turbo" feature.