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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2873 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,869 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG washing machine. First, the sound is practically non-existent. The cycle offering is diverse & accommodates our varied needs. Our clothes are clean & fresh efficiently & quickly. Options allow me to customize my cycles. Great unit with all the options of newer model but better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a geek and having a washer that has AI capabilities, app connection etc... it is really nice. This machine can calculate how long it is going to take to finish washing based on the load, which is nice!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Singing Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine right here is everything. From the tune they play at the beginning and end of each wash cycle to the quietness during the wash. I love this machine. Make sure you measure everything first to ensure that it fits comfortably in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services, and love my new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally order washer dryer…it was delivered on time however dryer was the wrong item (my mistake). The best buy team from my orders, reorder, installations, delivery and rescheduling made it so easy. They were with me every step of the way. i love the notices i receive before the delivery and installer arrives! Love the features of my new machine! Love Love Love

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our 12 yr old Kenmore and this LG was Consumer Reports top buy. So far so good, getting our clothes clean. It's larger capacity from our older machine means we are doing fewer loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Purchased with confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a replacement for a previously trouble-free, 13 year old LG-made washer with similar features, this unit was exactly what we wanted. So far it has met our expectations. Best Buy’s sales and purchase procedures made the experience an actual pleasure, instilling confidence with their efficiency and easing the anxiety associated with large purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Still the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a top loader Samsung that was performing erratically in a house recently purchased.. It is also the same model we have used successfully in our previous home. We were happy to see that LG had maintained their high standards and was producing an excellent machine. We are pleased with our decision and its performance. Easy to use, great results. What more can you ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasthe eady way to cheking out new washin machine. Found my wadher on line at best buy. Went to BB store ordered paid for and 2 day delived to my home. Teck setup washer,answered any question i asked. I am a satisfied customer. Thanks Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works good. Low noise except during final spin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love LG Washers and Dryers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer and dryers are definitely the way to go. My son ordered his LG washer and dryer in early 2021 where everything was on back order but LG had products in stock. He loves his, so when me and my husband needed new laundry machines, we took our sons recommendation on LG. It seems people have gotten a lemon from every brand out there.. so always a possibility no matter which one you choose. These have been great, and the delivery came on time on the day I chose through BestBuy. They even converted my sons gas dryer to propane. Delivery came with two people that were able to get the machines up the stairs without damaging anything. Machines are stable and level, work very well, and look extremely sharp. These newer machines are impressive and I am totally happy with LG. I didn’t get the geek squad protection because the machines come with pretty good manufacture warranties, and plus I read a lot of reviews that say geek squad refers you to the manufacturer anyways so why waste the extra money?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love my LG Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the LG Thin Q washing machine. It is quiet, quick and the clothes come out clean and ready to dry. The 4.5 capacity is fine. If you have a large family, then get the 5.0 size.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 Cu.Ft washer has been a good washer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job, very quiet, wide selection of cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted 9 years. We wash clothes. 6days a week. This washer is durable and gets clothes clean. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced our 20 year old LG front loader, which we also purchased from Best Buy, with another highly rated LG front loader. Installers were very knowledgeable and helpful. Very happy with it. Quiet, fast, and love the varied selection of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nice and very well maintenance and easy for daily use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    So quiet and top performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dishwasher! So far, so good. It’s quiet. My clothes come out clean. I don’t mind the little maintenance I do to keep it in optimal performance, cleaning the inside rings & leaving cracked open. I’ll take that to not having unclean clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this dryer, drying sensor works fine and better than other brands, good job LG

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The best washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with that washing machine it has been the best purchase I have made in my vida.si someone wants to buy the best washing machine I buy this one that you will not regret, it fascinates me, it washes excellently well, it does not leave a stain, it has too many functions and does not make any noise that no one realizes you are washing. I RECOMMEND IT 100%.

    I would recommend this to a friend
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