Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2995 reviews
(2,995 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spin cycle
Rated 5 out of 5 stars
I'm happy with it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this washer. It barely - but does, handles our king sized bedding/blankets/etc. Get things clean, quick and quiet. Usually don't have issues with balance as long as you think ahead by setting the appropriate spin speed; large bulky things which absorb lots of water? low/medium. The wash cycles are good options. Hoping it lasts a long time. We probably do about 3 loads of laundry in a house of two adults, two teens, a couple dogs and some cats - so the laundry never stops.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Happy with the choice. Great washer.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We switched from a top loading that came with the house we bought. Wow what an upgrade. The machine is very quite, clothes come out less wrinkled and cleaner. Still trying out the various settings but it does indeed finish cycles very fast. Very happy with it.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Gets the laundry done in record time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I selected an LG washer after reading reviews and reliability estimates. I selected this model primarily based on cycle time. It has “Turbo Wash 360,” which allows it to do a load of wash faster, while saving more energy and water than normal. Win-win! Many machines advertise cycle times of 105 minutes. With this one, my laundry gets clean in an average of 29 minutes per load. It’s quiet and efficient. To get Turbo Wash 360, you also end up with Steam Cycles and internet app connectivity. I’m not sure I will ever use those features, but the quick wash cycles are totally worth it!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
LG WASHER
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG Washer It’s easy to use, it's quick, efficient and we save money on our utility bill And it alerts me when the laundry is ready
I would recommend this to a friend Rated 4 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very user friendly and quiet. It washes well. I also like all the available options. The Turbo Wash uses more water, but also washes more quickly. I like having that option. I wish it had the option to use warm water to rinse. Unfortunately, it does not.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washes great with no problems easy to install mmmmmmmmmmmmmmmmmmmmm
I would recommend this to a friend - Pros mentioned:Noise level, Spin cycle
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase! I can't believe how great this washer works. It can wash a large load in less than 30 minutes and spins the laundry very dry. It's quiet, too. Love it! We also bought the matching dryer. Another great purchase.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleans clothes well and all is easy to use love to at I get notifications on my phone when done
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Outstanding Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This LG washing machine is absolutely outstanding for the price. It is super efficient and quiet. Would not hesitate to buy this product again and recommend it to anyone. Best of all Best Buy made the purchase to delivery so effortless. Thanks!
I would recommend this to a friend Rated 5 out of 5 stars
Great Product, replaces the SAMSUNG brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far. I had another LG washing machine lasted without any trouble for at least 10 yrs! This new one replaces a 2 yr old very lightly used Samsung Washing machine. It broke prematurely right after the factory warranty expired (As if they calculated the breaking point precisely) and the company refused to accept any responsibility to fix it. It would cost almost as much as the new price of another machine. Never going for SAMSUNG washing machine any more
I would recommend this to a friendRated 5 out of 5 stars
New lg washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only been a couple of weeks but so far everything is working as expected. Haven’t used all of the options yet, but happy with what we’ve seen so far..Wash cycles seem faster than the old washer and controls are similar making it easier to use for us. delivery/installation was prompt and problem-free. We’re hoping for 8 to 10 years of dependable service like we got from our last LG.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Helpful Best Buy rep knows his machines!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good high end machine with enough bells and whistles. Does what it is supposed to do! We looked at a number of them and this truly was the best
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice Washer/Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, if you go look at my review of the dryer, you will see my review of the washer instead :-) You should definitely consider buying these as a set. The washer and dryer replaced our old Duet pair that we had for about 18 years (several rear bearing replacements on the washer to get that service). Both the washer and dryer are worth buying. The dryer has a bunch of features that we are still learning. It does a really nice job of either timed dry or automatic dry. All are easy to use. The chime sound is a small thing, but it is quite pleasant! We got a chance to learn about one very important feature. This dryer has a flow sensor. Our vent is on the roof and after 3 weeks we got a D80 error. This is the dryer telling us that the vent was clogged. Sure enough, I pulled the pipe in the attic and found the roof vent completely clogged. A quick clean with a brush and now we are back up and running. A very nice feature!!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance, nice features, no real difference between this model and higher end. I purchased this unit when I moved out after filing for divorce so I’ve used the higher end model and this one works just as all.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
A quality washer that lasts
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer brand! My old one lasted over 16 years. Has turbo wash option for faster cleaning. Has large capacity and a variety of cycles. You can even download other cycles
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. It's quiet, does the job and looks nice. The proof will be in how long it lasts.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just received our new washer and got it set up. We have run 8 to 10 loads to date and are very impressed by how well it gets our clothing clean! We are also impressed by how quiet it is and how little water it uses.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best washer in the world
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever owned. Setup the WiFi and it alerts me when the wash is done on my phone or I can set it to wash automatically by just adding clothes and starting a wash at a later time. It is also very quiet and leaves my clothes really clean. Impressive!
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Happy with my new LG washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd LG washing machine. My first one lasted 13 years! I have used my new LG 3 times so far. Very quiet running machine. Love the various washing options. Some cycles are really long others are around 18min. Less drying time is needed because the washing machine rinses really good.Quality is better then other brand machines I looked at. I haven't used the wifi options because I don't run appliances when I am not home. That wasn't a selling point for me. Price was high but at the time I bought it (covid) most machines were not in stock and delivery times for the ones in stock were 2 to 3 months out! But in the end I'm happy with the machine.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Smaller than 4.5cu ft Samsung?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this a few weeks. Comparing to 6 year old equivalent Samsung. This machine is quiet! So that's good. But, it doesn't seem as big as our Samsung, which was the same 4.5cu ft advertised. The drum is 2.5" less deep, and a king comforter doesn't fit as well. It also has trouble spin drying a comforter or large blanket, which our Samsung had no trouble doing. So unbalanced loads are not handled as well. I also miss the drum light on our Samsung.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette







































