Customer Ratings & Reviews

Love this Smart Gas Dryer, efficient, cost efficient, the Product works great, however, the process of getting it installed by Best Buy was laborious at best. Form time of purchase to install , it took nearly 3 weeks! Upon each arrival of 3 separate sets of delivery persons, the wrong exhaust was brought each time, thus delaying the use of the machines by near to 3 weeks! It also cost me personal money to the tune of a loss of a full days work! Over $400 dollars. I love the machine, but the install efficiency of Best Buy was less than Satisfactory !

Very happy with this washer. It barely - but does, handles our king sized bedding/blankets/etc. Get things clean, quick and quiet. Usually don't have issues with balance as long as you think ahead by setting the appropriate spin speed; large bulky things which absorb lots of water? low/medium. The wash cycles are good options. Hoping it lasts a long time. We probably do about 3 loads of laundry in a house of two adults, two teens, a couple dogs and some cats - so the laundry never stops.

So far works good , surprisingly very quiet, we like it !

Didn’t realize how not clean my clothes were until getting this washer. Washing things on the steam setting makes them look like new. This was above what I wanted to pay for a washer but I am glad I sprang for it.

Great product so far. I had another LG washing machine lasted without any trouble for at least 10 yrs! This new one replaces a 2 yr old very lightly used Samsung Washing machine. It broke prematurely right after the factory warranty expired (As if they calculated the breaking point precisely) and the company refused to accept any responsibility to fix it. It would cost almost as much as the new price of another machine. Never going for SAMSUNG washing machine any more

Love love love my LG washer it is just the perfect size. Very easy to operate. Quite not too big not too small. Will be getting a LG dryer in the near future to match love this washer. I highly recommend.

I really like the capacity of this washer. I had to replace my previous LG front loader as it was 13 years old and stopped working. I do not like the ability to level it as it is too difficult for my elderly spouse and it seemed to become unlevel shortly after delivery. My previous washer had a setting to add more water and this one does not and I really liked that feature with items that were dirtier than usual.

We had a previous version of this washer for over 10 years and we loved it. The newer model takes some getting used to but it cleans just the same. My only complaint is the door. It takes a little more effort to close it than previous versions and it feels awkward. I’m afraid that I am going to break it. Otherwise we love this washer.

The dishwasher is tremendously easy to operate everything is right in your face easy to put the clothes inside easy to look at all that buttons. When it's running it doesn't make Halloween or noise which is very nice I love this machine and I really recommend it to everyone it's quick and fast and very effective

so far so good. It's quiet, does the job and looks nice. The proof will be in how long it lasts.

We love our new LG Washer It’s easy to use, it's quick, efficient and we save money on our utility bill And it alerts me when the laundry is ready

Quiet, efficient, and very easy to use. Definitely a fair value. We have the companion dryer as well and are very happy with both products. We don't have them stacked so I can't speak to that, nor do we have them connected to the internet, but they get the job done and they look good, too!

While it's too early to rave about this new washer - I've used it only a month - everything so far works as expected. The new features (turbo, built-in intelligence, ...) are transparent to us. The basic operations are pretty similar to the one we had. Thus, we don't need to learn much to operate the machine. We had the old LG for almost 15 years. And there wasn't anything to complain about. Then last Dec, the machine died, and after 15 years, we can't complain about that either. We were looking at other brands too but then 'why go for the unknown'! As far as quality goes, we can only go by the experience with the old machine, and from what we read about LG there isn't any red-flag!

Great products great quality easy to install and use

Runs very well. It is quiet, cleans fast, and is easy to use. The AI intelligence decides what wash is the best so all you have to do is load it and push one button and you are good to go.

Fast response to replacing our washer under warranty Professional installers I highly recommend Best Buy for appliances and there extended warranty

Fantastic washer and dry combo. Several wash cycles to choose from for all your needs and the dryer has a steam dry function great for refreshing a shirt with wrinkles for those like me who forget to put stuff away!

Handled large blanket very well. Wifii completion very usefull.

Purchased from outlet center, a couple barely noticeable scratches on front. Not a problem since it ended up costing almost half of full price unit. Does a great job on cleaning, can be slow depending on modes selected. Quiet compared to older unit it replaced.

Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.