Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice Washer/Dryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So, if you go look at my review of the dryer, you will see my review of the washer instead :-) You should definitely consider buying these as a set. The washer and dryer replaced our old Duet pair that we had for about 18 years (several rear bearing replacements on the washer to get that service). Both the washer and dryer are worth buying. The dryer has a bunch of features that we are still learning. It does a really nice job of either timed dry or automatic dry. All are easy to use. The chime sound is a small thing, but it is quite pleasant! We got a chance to learn about one very important feature. This dryer has a flow sensor. Our vent is on the roof and after 3 weeks we got a D80 error. This is the dryer telling us that the vent was clogged. Sure enough, I pulled the pipe in the attic and found the roof vent completely clogged. A quick clean with a brush and now we are back up and running. A very nice feature!!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just received our new washer and got it set up. We have run 8 to 10 loads to date and are very impressed by how well it gets our clothing clean! We are also impressed by how quiet it is and how little water it uses.
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 5 out of 5 stars
Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It is very quiet and it doesn't shake items off the top of it when it spins out the water. It's easy to use.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Incredible washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer, was tired of wasting my time doing 1 1/2 hr loads of laundry with my old machine. This washer saves water, money and more importantly your time!! High quality performance.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is very quiet and performs excellent. I would recommend
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Smaller than 4.5cu ft Samsung?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only used this a few weeks. Comparing to 6 year old equivalent Samsung. This machine is quiet! So that's good. But, it doesn't seem as big as our Samsung, which was the same 4.5cu ft advertised. The drum is 2.5" less deep, and a king comforter doesn't fit as well. It also has trouble spin drying a comforter or large blanket, which our Samsung had no trouble doing. So unbalanced loads are not handled as well. I also miss the drum light on our Samsung.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Best washer in the world
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer I have ever owned. Setup the WiFi and it alerts me when the wash is done on my phone or I can set it to wash automatically by just adding clothes and starting a wash at a later time. It is also very quiet and leaves my clothes really clean. Impressive!
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Happy with my new LG washing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd LG washing machine. My first one lasted 13 years! I have used my new LG 3 times so far. Very quiet running machine. Love the various washing options. Some cycles are really long others are around 18min. Less drying time is needed because the washing machine rinses really good.Quality is better then other brand machines I looked at. I haven't used the wifi options because I don't run appliances when I am not home. That wasn't a selling point for me. Price was high but at the time I bought it (covid) most machines were not in stock and delivery times for the ones in stock were 2 to 3 months out! But in the end I'm happy with the machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
My personal washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As i expected as a fine machine ylthat perfectly washs my favorite clothing
I would recommend this to a friend Rated 5 out of 5 stars
Awesome washer for a good price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer does an excellent job cleaning clothes. It's also a great value being a slightly older model. I actually prefer the controls of this model compared to the newer ones that have the screen in the dial.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Another great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the settings on this machine. It’s doing a great job cleaning clothes.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Nice Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer because my Kenmore I had for years went up. I have had it for about 3 weeks and have not had any issues. Its quiet and washes better than my Kenmore. Was searching around and this was one of the only ones I could get delivered right away.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
My favorite washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer keeps my clothes clean and fresh
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t realize how not clean my clothes were until getting this washer. Washing things on the steam setting makes them look like new. This was above what I wanted to pay for a washer but I am glad I sprang for it.
I would recommend this to a friend Rated 5 out of 5 stars
Washer and dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we’re on time and incredibly helpful. Definitely would recommend again.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Superb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Super quiet & efficient. I'm definitely buying the companion dryer next.
I would recommend this to a friend Rated 4 out of 5 stars
Does it's job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing it's job! I bought is because I have REALLY hard water and my last washer only lasted 4 years. The app will not sync (don't really need an app, anyway...). I like the different settings, too. It is very LOUD, a lot louder than my samsung.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my LG washer it is just the perfect size. Very easy to operate. Quite not too big not too small. Will be getting a LG dryer in the near future to match love this washer. I highly recommend.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
LG front load washer with steam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new front load washer is very quiet and does a great job getting the clothes clean.
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Virtually silent, efficient, and beautiful design. Several cleaning and personalization options as well.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend






































