Customer Ratings & Reviews

Works as advertised and the unit is beautiful! I definitely recommend.

Great product so far. I had another LG washing machine lasted without any trouble for at least 10 yrs! This new one replaces a 2 yr old very lightly used Samsung Washing machine. It broke prematurely right after the factory warranty expired (As if they calculated the breaking point precisely) and the company refused to accept any responsibility to fix it. It would cost almost as much as the new price of another machine. Never going for SAMSUNG washing machine any more

Runs very well. It is quiet, cleans fast, and is easy to use. The AI intelligence decides what wash is the best so all you have to do is load it and push one button and you are good to go.

Great products great quality easy to install and use

We had a previous version of this washer for over 10 years and we loved it. The newer model takes some getting used to but it cleans just the same. My only complaint is the door. It takes a little more effort to close it than previous versions and it feels awkward. I’m afraid that I am going to break it. Otherwise we love this washer.

so far so good. It's quiet, does the job and looks nice. The proof will be in how long it lasts.

So far so good, quick wash is nice and effective and gets a lot of the moisture out for the dryer. Easy to use, lots of settings for normal use that work great.

It always smells fresh! I've never been able to say that about a washing machine. Beyond that, the allergene cycle is incredible if you have allergies/asthma. I purchased it as a replacement for a relatively new unit from a popular electronics manufacturer. They're not even on the same level. This product cleans on a much deeper level without damaging fabric. Totally impressed!

I really like LG appliances and this washer doesn't disappoint. It is very quiet and doesn't jump during the spin cycle like others have in the past. Cleans my clothes well. It is very easy to modify the settings for a particular type of wash.

We love our new LG Washer It’s easy to use, it's quick, efficient and we save money on our utility bill And it alerts me when the laundry is ready

The dishwasher is tremendously easy to operate everything is right in your face easy to put the clothes inside easy to look at all that buttons. When it's running it doesn't make Halloween or noise which is very nice I love this machine and I really recommend it to everyone it's quick and fast and very effective

Quiet, efficient, and very easy to use. Definitely a fair value. We have the companion dryer as well and are very happy with both products. We don't have them stacked so I can't speak to that, nor do we have them connected to the internet, but they get the job done and they look good, too!

Great washer/dryer. A lot of space for large loads. Very quiet too

Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.

Handled large blanket very well. Wifii completion very usefull.

While it's too early to rave about this new washer - I've used it only a month - everything so far works as expected. The new features (turbo, built-in intelligence, ...) are transparent to us. The basic operations are pretty similar to the one we had. Thus, we don't need to learn much to operate the machine. We had the old LG for almost 15 years. And there wasn't anything to complain about. Then last Dec, the machine died, and after 15 years, we can't complain about that either. We were looking at other brands too but then 'why go for the unknown'! As far as quality goes, we can only go by the experience with the old machine, and from what we read about LG there isn't any red-flag!

I love it!! This washer uses so much less water than our previous washer. It is very quiet and is very good stylish. I leave my laundry room door open to show it off. Be careful the exterior will scratch easily, although that was true of my old washer/dryer that was in white. The scratches are more obvious on black vs white.

Fantastic washer and dry combo. Several wash cycles to choose from for all your needs and the dryer has a steam dry function great for refreshing a shirt with wrinkles for those like me who forget to put stuff away!

Very happy with the product so far - about a month of daily multiple loads. Easy to use and understand and connect with app. I am connecting everything LG with the app. Love the app functionality. The delivery team damaged my floor while delivering if but BB's customer support took care of it by reimbursing me the amount the contractor charged. It was a hassle for sure but at least with they didnt argue with me and paid up immediately.

This washer is awesome. The ThinQSpp lets me know when my laundry has finished and ready to put in the dryer.