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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 1826 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,826 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer for my she is 76 years old, she loves it she said it’s easy to used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and price. I am glad I bought from BB. Great customer service as well. Thanks for the emails and follow up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Smart Front Load Washing Machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for two years now and I still love it. I have had a front load washing machine years ago and I hated it and when it came time to buy a new one I was not planning on getting another front load. However, I had completed a lot of research before purchasing this one and it was highly rated. I love everything about it from the delay start, the digital options, to the selection of washing options. My clothes come out clean and fresh smelling. I highly recommend this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Purchase- great quailty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loe this washer! Lots of great settings! Performance is great! Very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Large Capacity Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely Love this new washing machine. We were actually able to wash our Quilted Bedspread which we usually have to take the laundromat and use one of the Giant machines becuse it was always just too big for our machine(s) at home, but we were able to wash it in our new machine and it came out great. Just so many other features including how Quiet it is. So glad we upgraded to the LG.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes effectively, quiet operation clothes come out undamaged and quite dry.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very happy of purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Very quiet and nice looking. We have a matching Dryer and its just as quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Excellent machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, quiet, efficient and fast. Easy to use (i haven't even touched it yet, only the wife has)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine! I've bought 5 of these so far..

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, reliable, well made; I've been buying them for my rentals and my home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bought matching washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lives up to expectations and was a reasonable price. Bought the matching electric dryer. Both are quieter than the older units replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this machine. Easy, excellent performance, quiet, turbo wash is great feature. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very quiet and does a great job cleaning laundry. Very sleek design wish I had got the dryer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, much quieter than the old model and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and does the best job I have ever seen cleaning clothes. So efficient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for a month now. So far so good. Lots of option to choose from. Pretty quiet. Spins very fast and clothes come out dry. I actual use the app on phone. Lets me know when to text the kids to change the laundry out. Sends you notice about cleaning the tub. Very nice. Cleans well. When it does spin fast, there is a louder noise, but overall great purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Safety Concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an LG Washing Machine Model# WM4000HWA on 11/29/24. On 1/7/25, the inner glass door on the unit spontaneously and completely shattered. The unit was not in use at the time when I heard a loud crashing sound and went to the unit and found broken glass on the floor and inside the machine. I immediately contacted LG Customer Service, and they refused to cover the damage under the manufacturer’s warranty and claimed it was our fault. LG claimed the damage was caused by how we used the machine, but for the 41 days we had the machine, it was probably used a dozen times with very typical clothing loads.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thanks for sharing your experience on the LG Washer (WM4000HWA) model. We understand how unsettling it must be to experience such an issue with your unit. We strive to provide durable, reliable, high-quality products and exceptional services to ensure a smooth experience. We recommend checking if any external factors (such as rough handling during delivery or installation) might have contributed to the issue. If the damage was purely spontaneous and not related to usage, we’d be more than happy to assist you further. Please send us a private message on social media @LGUSSupport, and our team will look into this matter and explore possible solutions. Your satisfaction is important to us, and we’re here to help. ^Juvy LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    washer is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer a lot! it's efficient -- and the cycle seems like it completes faster than our previous washer. It also spins nicely and rids of excess water effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jorge P

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy for my purchase I recommend this brand and the great customer service from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spacious washer. Quiet but powerful. Surprised how quiet it is even on the spin.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT WASHING MACHHINE! WAS VERY SURPRISED ON THE QUICKNESS OF THE WASH CYCLE AND THE CLEANLINESS OF OUR CLOTHES. HIGH RECOMMEND THIS ITEM

    I would recommend this to a friend