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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,996 reviews
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the capacity of this washer. I had to replace my previous LG front loader as it was 13 years old and stopped working. I do not like the ability to level it as it is too difficult for my elderly spouse and it seemed to become unlevel shortly after delivery. My previous washer had a setting to add more water and this one does not and I really liked that feature with items that were dirtier than usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer for a good price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does an excellent job cleaning clothes. It's also a great value being a slightly older model. I actually prefer the controls of this model compared to the newer ones that have the screen in the dial.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Hbtb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Uses very little water and cloths are clean. More complicated than an on off switch. But welcome to 2021. Features are extraordinary. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best buy for a stackable washer/dryer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a stacked washer/dryer. Essy to use, quiet, live them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I wanted and is ideal for me because it washes my clothes very well and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally asked Best Buy staff which washer and dryer they would purchase if they had to buy a set in the store and this was the recommended one. Looks great and it was within our budget so we trusted our professional Best Buy representative and bought the set. They arrived the time we scheduled it for and installed it no problem. The washer and dryer works efficiently and also has many useless functions, but it gets the job done well. Shout out to Timmy, he was patient and walked us through all the details!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy at Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is top notch. Open the door and all you see is stainless. Clothes come out very clean. It has all the options in you could possibly need. Great service at Best Buy, as they brought it out to the truck and put it in for me. Win/Win!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine! When the last frontload washer kicked the bucket we really didn't want to get another one. But the repairman said they seem to last longer than top load washers, then he recommended LG. So glad we listened to him. This machine is quiet, and gets the job done in minimal time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fast and very efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and no make any noise its very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my new LG washer and Dryer. It makes having to wash clothes a pleasure. Definitely recommend this Brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the product. Wanted to give a special shout out to Nicholas, Anthony, Will, and Christine from the Geek Squad. Their set up of the Washer, Dryer, and pedestals was to notch. They made it easy to use and care for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Love my Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation. Easy to use. Washing great !

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Happy with new LG front load washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this despite family members throwing hate at front load washers. My 18 year old top loading Whirlpool washer and dryer were going to outlive me and I wanted new. The LG models won due to high user satisfaction. What I mostly notice after the change is the increased capacity, reduced water usage, and reduced detergent usage. It's very easy to wipe down the gasket when finished and I dry out the soap area too. The door remains just slightly propped open (if you want) and is held there magnetically. Clothes come out clean, there is no noticeable difference from my old agitator machine. The wireless app is novel silliness and for me there was no need to spend any additional money on a pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Fantastic Washer. App unavailable?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this during a recent sale, and can't say enough about the washer itself. Installation and set up was a breeze. We haven't used all the features yet, but the quick wash is perfect for freshening up garments. The spin cycle leaves clothes practically dry, which will further increase our energy savings. We have been able to wash our king-sized comforter in the machine, and the extra capacity helps to avoid spending all day washing smaller loads. The only complaint I have is with LG and their Thinq app. Our Samsung A10e phones apparently don't have the firepower to run the app? What in the world is so complex about the app? My wife installed it on her (older, to us) phone, and all it does is report washing status, advise when you need to clean components and the like. The app seems to be useful, but the developers disappointed me with the lack of compatibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Samsung washer, and I couldn't be happier! The washing performance is outstanding, with a variety of cycles that cater to different fabric types and soil levels. The large capacity allows me to do fewer loads, which saves time and energy. I love the eco-friendly features, including the energy-efficient settings that help reduce my utility bills. The smart technology is a game changer—I can control and monitor my laundry from my phone, which adds a level of convenience I didn’t know I needed! The design is modern and sleek, fitting nicely in my laundry room. Plus, it operates quietly, which is a huge bonus. Overall, I highly recommend this washer for anyone looking for efficiency and reliability!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice front-loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer (together with the matching dryer) to replace our old washer/dryer combo (10+ years old). We never used a front-loading washer but decided to give it a try. This washer is very quiet, efficient, and versatile with different modes. The difference in water efficiency between old and new washer is night and day. The permanent press cycle (both washer and dryer) works excellent for dress shirts. This is neither the cheapest nor luxurious model from LG. It seems to be a very good option for anyone who are seeking for a balance between price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance was bought on a black friday deal and i must admit its a steal. Can tackle any load thrown at it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, we use it more than once a day and its predecessor lasted 10 years. Probably would have gone for longer if we had repaired it. General consensus seems to be this is the sweet spot in the LG range where more expense just buys you more electronics to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is doing a great job of getting things clean, including oils and sweat...not just dirt. Loaded with options.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    works good , very quiet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works good , surprisingly very quiet, we like it !

    I would recommend this to a friend
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