Customer Ratings & Reviews

Love the size, I can do a large load of jeans without stuffing them inside the washer. Quick & quiet compared to my old HE washer. Great wash cycles.

This LG model is very quiet and efficient. The cycles are much shorter as well so our washing time goes much faster.

Our previous washing machine stop working after one year! My wife purchased it from a small appliance limited warranty expired! We drove to best buy after reviewing the "Consumer's Report" magazine and purchased the GREAT and EASY to operate LG. Great service.....................

It’s a very quiet machine, and works really good. I would recommend it.

Virtually silent, efficient, and beautiful design. Several cleaning and personalization options as well.

Love all the settings on this machine. It’s doing a great job cleaning clothes.

The machine works great, ran it through different cycles and everything came out ok. The problem is the lack of a manual with the product. Our finish wash always came out a little warm even when we had it on cold water. No instructions told us that it was the steaming process of the machine. LG were helpful in helping us figrue this out

Really like my new LG Washer. Washed the close well.

Easy install and is working well so far. No issues after a few days of use. Hopefully it will last a long time. Only problem was that it took over a month to have the item delivered. Wish it was readily available.

Note: I would give this 4 1/2 stars because of the noise issue (see below for details) I've switched from a top-loading to a front-loading washer and I'm very satisfied. The washing times are much lower, the clothes come out cleaner, and the water usage is less. We used to have a problem with soap staying on dark knitted clothes, requiring an extra rinse and that is no longer a problem. The washer was very easy to figure out, even the WiFi setup. I had thought WiFi would be a wasted feature but it turns out that I like it since you can check how much time is left on a load and it notifies when the load is done. There are plenty of options for different types of loads and for customizations. My only criticism is that the washer makes a low frequency humming sound that is not pleasant during some of the cycle. It's not very loud, though, so if your laundry room is away from the living area of your house, you probably won't hear it. Shutting the door helps too.

Thus far we love our new washer. The delivery and set up were just as promised. The technicians were professional and efficient!

I love my new washer. I’m a gadget and technology freak and the new washer is so cool. It sends data about the wash load that it just completed to the dryer over our wifi so the dryer will know how much water is still in the cloths. It uses half the water per load of our old washer and this is important if you are on a private septic system because you don’t want to overload the system with water it cal lead to expensive failure. Anyway, this is super cool it also used about half the soap we used to put in our old washer and the clothes come out great

Super nice, very intuitive, and easy to use. It’s also really cool that you can connect to the WiFi and the app lets you know the wash cycle is over.

The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

New washing machine is great. It is better than the old version and loved the new features introduced.

We purchased this w/d set because of the reviews and to replace the whirlpool duet that gave out. It's quiet and does what it's supposed to do. Like the perk of having access to clean the discharge filter because we have two large dogs that leave hair everywhere.

Great washer, multiple cycles to clean your garments… steam setting and disinfect cycles… the best… THINKQ… ready out the box easy to set and program, love it!

we’re on time and incredibly helpful. Definitely would recommend again.

The units are very good looking. It's very intuitive to use their quiet their fast couldn't be more pleased.

Efficient, quiet and looks good. My wife love's it.