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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2964 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,964 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 4.5 washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quiet, lots of options for different types of clothes, easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great no issues Have had it for 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very quiet machine, and works really good. I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG ThinQ washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my LG washer. Delivery was seemless. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of a LG washer, but all of the great reviews and Consumer Reports stats can’t be wrong. We’ve had our washer for a month or two and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG 4.5 W/D set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this w/d set because of the reviews and to replace the whirlpool duet that gave out. It's quiet and does what it's supposed to do. Like the perk of having access to clean the discharge filter because we have two large dogs that leave hair everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Manual needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great, ran it through different cycles and everything came out ok. The problem is the lack of a manual with the product. Our finish wash always came out a little warm even when we had it on cold water. No instructions told us that it was the steaming process of the machine. LG were helpful in helping us figrue this out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been 2 weeks but I love it. I was scared of other reviews but let’s hope it holds up!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG model is very quiet and efficient. The cycles are much shorter as well so our washing time goes much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine that does it all. Blankets, heavy beach towels, and comforters all clean beautifully. Sanitizes sheets and towels

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Efficiency to the max.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is programed with a variety of options to suit your needs. The clothes are washed better in a shorter time. Very quiet with little or no vibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ,great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews were good on LG washing machines and they are very reliable. This model had the steam functions that I wanted and it was a great deal. It keeps my clothes very clean. Theres an area to put an allotted amount of detergent for prewash, main wash, fabric softener, and bleach and it really helps keep the mess down since I don’t have to pour my detergent in the lids they came with. To keep the water from pooling up and causing a stink, I just keep the washer door open and it airs right out. It plays a really nice sound when the wash is done too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Spin cycle

    Rated 5 out of 5 stars

    I really like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, I can do a large load of jeans without stuffing them inside the washer. Quick & quiet compared to my old HE washer. Great wash cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG - 4.5 Cu. Ft. High-Efficiency Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, Washes clothes very well, many selections for washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, very happy with the ease of use and efficiency. Cleans all clothes, towels sheets very well and efficiently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Choice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a vast improvement over our old washer. The controls and features we have used all work as advertised. I have not used the app or high tech features at all. I have not had issues with smells. Thy only complaint I have the the overall depth the door sticks out 2" more then our old washer so if you have a tight space fro depth measure well at the middle of the door.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    LG is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet and looks good. My wife love's it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Love LG

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched washer and dryers before I bought a LG front loader. Best Buy installed for me. Machine works great and easy to operate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent washer (if you don’t get a faulty unit)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first unit that was delivered had a broken control panel: The screen didn’t work, and the power button and cycle selector dial were completely detached from the unit. (See photos.) Unfortunately, we didn’t notice the defect until we’d hooked the washer up. It still ran, so while we were waiting for a replacement, we did a couple loads of laundry. It was so incredibly loud, even though I’d gone through the effort of leveling the feet first. Like, screeching loud. We couldn’t have a normal conversation three rooms away while it was running. Luckily, Best Buy swapped it out with another unit, and this one runs much quieter. So, if your unit is incredibly loud (like some other reviews indicate), my guess is that your unit is also defective, and you might consider getting a replacement. Annoyingly, Best Buy charged us $25 to install the replacement unit. (I’d installed the first defective one with a friend, but didn’t have a friend available to help install the replacement one when it came.) I feel like Best Buy should have waived that fee, since they’d sold me a defective unit to begin with.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG