Customer Ratings & Reviews

Purchased the LG Washer that was the backup to the LG dryer I bought at the same time. So far, I am enjoying my clothes smelling and looking cleaner than they have in quite awhile. In 2022 I had purchased a different washer (different brand) but was very unhappy with it's performance. My original dryer was still working, barely, so when it drew it's last breath I just bought the pair. With one issue I finally figured out (so many options, so little time) I'm very pleased. The immense laundry I have from predominantly my three Dachshunds, my two sons, towels, cleaning rags and more cleanings rags I'm pleased with how they go in the wash ghastly but come out smelling fresh with stains I thought would never come out! Way to go LG...

This is tough to review. It probably has too many bells and whistles. On startup, the machine goes into a sensing mode for few minutes just making noises but not actually starting the load. I think this determines how long to wash and spin based on weight? Either way, it increases the wash time. On the first test wash, we were horrified to see a small puddle under the machine. Called BB who said a technician will show up in 24 hours to fix the problem. No one has contacted us and its been 2 weeks but the leak seems to have subsided but we're not reassured that it won't come back. I don't want to give a poor review based on BB or the fact that I think it has too much tech in it. Make sure you want all the features such as WiFi and auto sensing to justify the price increase. These are the highest scoring units in consumer reports which is why I chose this machine.

Fast response to replacing our washer under warranty Professional installers I highly recommend Best Buy for appliances and there extended warranty

Love doing laundry because of this machine. My clothes feel much better

Love it. Huge improvement from older set. Easy to use

A tremendous washing machine. I ran it on battery power and it only uses 300 to 400 watts, energy efficient. Excellent laundry. Happy with the purchase. I hope it lasts for many years.

Well, I must say that it is very reliable and reliable in all fields, and it has very good quality, and it is easy and pleasant to work with it.

The Best Buy Lakewood earned my business with a big sale on large appliances because Darwin and Cesar stepped up, knew exactly what they were doing, put together a great bundles and packages for me, answered any questions I had. Also, I had a couple of mechanical issues which they got fixed immediately and replaced the machines that needed to be replaced. Great service, super cool. Hands-down.

This replaced an 18 year old top load Whirlpool. Still getting used to the front load machine and the controls. Machine has done as advertised. Happy that the cycle times are much quicker than expected. The speed of the spin cycle is so fast that the clothes come out almost damp, which cuts down on drying time.

So far I am loving this machine. It's quiet, efficient and has a lot of great features. Only dislike is sometimes there is a little water left behind, and I have to run a spin cycle to drain it out.

Works well cleaning clothes is very quiet and extracts almost all water during spin to save drying time

I owned an older model LG front load washed in the past and aside from a few design flaws, loved it, so LG was my first choice when looking for a washer for our new home. I can say in these newer models, I see where LG has addressed the design flaws my older model had. So far I have no complaints, but haven't owned it long enough to really test it fully.

The LG is very much like the Sears Kenmore Elite that it replaced. The old washing machine served us well and I am hoping for a similar result from this new LG. My experience with Best Buy was very good from the initial purchase through the delivery process.

Nice washer. Works well and spins clothes nearly dry

This is my first washer as I use to stay in an apartment. After a lot of research I went with this model as it has all the features I needed. Very easy to use and it’s smart. I feel it’s worth the price. Has been using it for around 3 months now and no complaints so far. Like any other products it needs Maintainance and should be cleaned every month. I use vinegar and run a rinse cycle. I would recommend this product as a first time user.

Quiet, efficient, easy to use. Very pleased with extra large capacity. Despite the height of the machine, the door opening is closer to the floor than my previous LG. I have to squat to read the controls.

Excellent product. Quiet, efficient and the best price in area at Best Buy! It is perfect!

LG did a great job with this washing machine! I have been using of a month and I am thrilled with this LG machine!

Works great. Previous washer & dryer were made by LG and after 14 yrs they worked great as well! Saved money due to maintenance agreement with Best Buy. Love the little tune they both play at the end of their cycle. Not irritating at all and very pleasant. My brother laughs every time he hears it.

So far it's a great machine! Quiet, fast, spins things out very well making drying time much quicker. I am a happy customer!